BBC- Commission outlines BAA inquiry
 

http://news.bbc.co.uk/1/hi/business/6938050.stm


"The Competition Commission (CC) says its study into the market
domination of airport operator BAA will focus on the firm's level of
customer service.

While the CC said it was aware BAA has faced extensive criticisms,
especially over Heathrow, Gatwick and Stansted, it maintained an open
mind at this stage."

--
(*) ... of the royal duchy of city south and deansgate
http://www.davidhorne.net - real address on website
"Abominable, loyal, blind, apparently subservient."
Pres. Carter on Ex-Pres. Blair- May, 2007

Re: BBC- Commission outlines BAA inquiry
 

On Thu, 9 Aug 2007 13:52:17 +0100, [email protected] (David Horne, _the_
chancellor (*)) wrote:

>http://news.bbc.co.uk/1/hi/business/6938050.stm
>
>
>"The Competition Commission (CC) says its study into the market
>domination of airport operator BAA will focus on the firm's level of
>customer service.
>
>While the CC said it was aware BAA has faced extensive criticisms,
>especially over Heathrow, Gatwick and Stansted, it maintained an open
>mind at this stage."

Will they go so far as to actually use the airports?
--

Martin

Re: BBC- Commission outlines BAA inquiry
 

Martin <[email protected]> wrote:

> On Thu, 9 Aug 2007 13:52:17 +0100, [email protected] (David Horne, _the_
> chancellor (*)) wrote:
>
> >http://news.bbc.co.uk/1/hi/business/6938050.stm
> >
> >
> >"The Competition Commission (CC) says its study into the market
> >domination of airport operator BAA will focus on the firm's level of
> >customer service.
> >
> >While the CC said it was aware BAA has faced extensive criticisms,
> >especially over Heathrow, Gatwick and Stansted, it maintained an open
> >mind at this stage."
>
> Will they go so far as to actually use the airports?

I think that the criticism against Heathrow is getting to crisis point.,
and well-deserved from all accounts. I suspect they're not employing
enough people. I haven't used a London airport since I lived there.
Well, a trip from Luton to Cyprus in 2004...

--
(*) ... of the royal duchy of city south and deansgate
http://www.davidhorne.net - real address on website
"Abominable, loyal, blind, apparently subservient."
Pres. Carter on Ex-Pres. Blair- May, 2007

Re: BBC- Commission outlines BAA inquiry
 

On Thu, 9 Aug 2007 14:35:16 +0100, [email protected] (David Horne, _the_
chancellor (*)) wrote:

>Martin <[email protected]> wrote:
>
>> On Thu, 9 Aug 2007 13:52:17 +0100, [email protected] (David Horne, _the_
>> chancellor (*)) wrote:
>>
>> >http://news.bbc.co.uk/1/hi/business/6938050.stm
>> >
>> >
>> >"The Competition Commission (CC) says its study into the market
>> >domination of airport operator BAA will focus on the firm's level of
>> >customer service.
>> >
>> >While the CC said it was aware BAA has faced extensive criticisms,
>> >especially over Heathrow, Gatwick and Stansted, it maintained an open
>> >mind at this stage."
>>
>> Will they go so far as to actually use the airports?
>
>I think that the criticism against Heathrow is getting to crisis point.,
>and well-deserved from all accounts. I suspect they're not employing
>enough people. I haven't used a London airport since I lived there.
>Well, a trip from Luton to Cyprus in 2004...

It must be the first year in the last decade that Schiphol/KLM hasn't won the
lost luggage prize.
--

Martin

Re: BBC- Commission outlines BAA inquiry
 

Martin <[email protected]> wrote:

> On Thu, 9 Aug 2007 14:35:16 +0100, [email protected] (David Horne, _the_
> chancellor (*)) wrote:
>
> >Martin <[email protected]> wrote:
> >
> >> On Thu, 9 Aug 2007 13:52:17 +0100, [email protected] (David Horne, _the_
> >> chancellor (*)) wrote:
> >>
> >> >http://news.bbc.co.uk/1/hi/business/6938050.stm
> >> >
> >> >
> >> >"The Competition Commission (CC) says its study into the market
> >> >domination of airport operator BAA will focus on the firm's level of
> >> >customer service.
> >> >
> >> >While the CC said it was aware BAA has faced extensive criticisms,
> >> >especially over Heathrow, Gatwick and Stansted, it maintained an open
> >> >mind at this stage."
> >>
> >> Will they go so far as to actually use the airports?
> >
> >I think that the criticism against Heathrow is getting to crisis point.,
> >and well-deserved from all accounts. I suspect they're not employing
> >enough people. I haven't used a London airport since I lived there.
> >Well, a trip from Luton to Cyprus in 2004...
>
> It must be the first year in the last decade that Schiphol/KLM hasn't won the
> lost luggage prize.

That's one side of things, certainly. I'm surely not the only one who
doesn't mind transferring at Schiphol though. It's bright, plenty of
seats. I could do without the cigarette smoke, but nothing's perfect...
:(

--
(*) ... of the royal duchy of city south and deansgate
http://www.davidhorne.net - real address on website
"Abominable, loyal, blind, apparently subservient."
Pres. Carter on Ex-Pres. Blair- May, 2007

Re: BBC- Commission outlines BAA inquiry
 

On Thu, 9 Aug 2007 15:21:38 +0100, [email protected] (David Horne, _the_
chancellor (*)) wrote:

>Martin <[email protected]> wrote:
>
>> On Thu, 9 Aug 2007 14:35:16 +0100, [email protected] (David Horne, _the_
>> chancellor (*)) wrote:
>>
>> >Martin <[email protected]> wrote:
>> >
>> >> On Thu, 9 Aug 2007 13:52:17 +0100, [email protected] (David Horne, _the_
>> >> chancellor (*)) wrote:
>> >>
>> >> >http://news.bbc.co.uk/1/hi/business/6938050.stm
>> >> >
>> >> >
>> >> >"The Competition Commission (CC) says its study into the market
>> >> >domination of airport operator BAA will focus on the firm's level of
>> >> >customer service.
>> >> >
>> >> >While the CC said it was aware BAA has faced extensive criticisms,
>> >> >especially over Heathrow, Gatwick and Stansted, it maintained an open
>> >> >mind at this stage."
>> >>
>> >> Will they go so far as to actually use the airports?
>> >
>> >I think that the criticism against Heathrow is getting to crisis point.,
>> >and well-deserved from all accounts. I suspect they're not employing
>> >enough people. I haven't used a London airport since I lived there.
>> >Well, a trip from Luton to Cyprus in 2004...
>>
>> It must be the first year in the last decade that Schiphol/KLM hasn't won the
>> lost luggage prize.
>
>That's one side of things, certainly. I'm surely not the only one who
>doesn't mind transferring at Schiphol though. It's bright, plenty of
>seats. I could do without the cigarette smoke, but nothing's perfect...
>:(

I mind you and 42 million others transferring at Schiphol :-)

You haven't fully experienced air travel until you have been savaged by the
rotweilers that KLM employ for lost luggage enquiries.
--

Martin