Spare a thought
Dec 27th 2017 | 6:29 am
#1
Thread Starter
BE Enthusiast
Joined: Jun 2008
Posts: 706
From: Portugal
Spare a thought
Hi All As many of you know I have mentioned a service for my business I use called Pharosparcels. I have mentioned it because many members need parcels delivered and my experience may have been of help. Today I am sad to say when I called to arrange another parcel to be dropped off and not collected by a driver. Fiona at the end of the phone told me how an expat in Portugal who claims to be ex military gave her the most disgraceful verbal abuse. This all came about because a badly packaged parcel had to be repackaged by UPS. It seems it arrived with no damages or anything missing. Then why give verbal to someone sat at the end of a Phone. Moral of the story make sure any parcels you have sent over from the Uk are packaged correctly.
Sorry for this rant
Happy New Year to all Forum members
Peter
Sorry for this rant
Happy New Year to all Forum members
Peter
Last edited by peterfc; Dec 27th 2017 at 7:04 am.
Dec 27th 2017 | 7:11 am
#2
Forum Regular
Joined: Feb 2013
Posts: 46
From: SHEFFIELD UK/CARVOEIRO PORTUGAL
Re: Spare a thought
Such a shame that people act in such a manner. Peter could you send me the link for the above company please? I presume that because you champion them that they are a good company.
Dec 27th 2017 | 7:39 am
#3
Banned
Joined: Jun 2015
Posts: 4,478
From: Algarve, Portugal.
Re: Spare a thought
Hi All As many of you know I have mentioned a service for my business I use called Pharosparcels. I have mentioned it because many members need parcels delivered and my experience may have been of help. Today I am sad to say when I called to arrange another parcel to be dropped off and not collected by a driver. Fiona at the end of the phone told me how an expat in Portugal who claims to be ex military gave her the most disgraceful verbal abuse. This all came about because a badly packaged parcel had to be repackaged by UPS. It seems it arrived with no damages or anything missing. Then why give verbal to someone sat at the end of a Phone. Moral of the story make sure any parcels you have sent over from the Uk are packaged correctly.
Sorry for this rant
Happy New Year to all Forum members
Peter
Sorry for this rant
Happy New Year to all Forum members
Peter
Dec 27th 2017 | 8:08 am
#4
Thread Starter
BE Enthusiast
Joined: Jun 2008
Posts: 706
From: Portugal
Re: Spare a thought
I didn't want for the post to turn into an advert as it's about the individual who thinks it's cool to have a go at a woman. Maybe he gets a kick out of it i don't know but i was upset. The company are called Pharosparcel.co and i use them because i know they will send my parcels via UPS. in December i had six parcels all arrive on time and one more leaving on this Friday.
I am just as quick to complain over bad service.
Peter
Dec 28th 2017 | 4:09 am
#5
Lost in BE Cyberspace
Joined: Nov 2013
Posts: 6,313
Re: Spare a thought
Hi All As many of you know I have mentioned a service for my business I use called Pharosparcels. I have mentioned it because many members need parcels delivered and my experience may have been of help. Today I am sad to say when I called to arrange another parcel to be dropped off and not collected by a driver. Fiona at the end of the phone told me how an expat in Portugal who claims to be ex military gave her the most disgraceful verbal abuse. This all came about because a badly packaged parcel had to be repackaged by UPS. It seems it arrived with no damages or anything missing. Then why give verbal to someone sat at the end of a Phone. Moral of the story make sure any parcels you have sent over from the Uk are packaged correctly.
Sorry for this rant
Happy New Year to all Forum members
Peter
Sorry for this rant
Happy New Year to all Forum members
Peter
Really sorry about this Peter. Altho I am sure the lady has experienced this before dealing with the public. If it had been me I would have blown a dog whistle down the line ( a thing I had to do once or twice in my previous job in the UK. as a civil servant ) If he was indeed military, then he was a disgrace to his uniform. Little comfort for her though. Glad you could say kind things to her
Dec 28th 2017 | 8:33 am
#6
Polished expat
Joined: Jul 2014
Posts: 18,688
From: Arcos de Valdevez "Onde Portugal se fez"
Dec 28th 2017 | 8:44 am
#7
Banned
Joined: Oct 2012
Posts: 26,724
Re: Spare a thought
One of the reasons We avoid holidays based on groups is observing that behaviour from a certain type of Brit.
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
Don't know ...didn't wait around to find out...
Dec 29th 2017 | 3:31 am
#9
BE Enthusiast
Joined: Apr 2009
Posts: 496
From: Tavira
Re: Spare a thought
One of the reasons We avoid holidays based on groups is observing that behaviour from a certain type of Brit.
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
Dec 29th 2017 | 7:36 am
#10
Forum Regular
Joined: Jan 2012
Posts: 269
Re: Spare a thought
One of the reasons We avoid holidays based on groups is observing that behaviour from a certain type of Brit.
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
We went out of our way to apologise to the staff at a hotel we were staying in last month for the atitude of Brits of an age and background who should know better.
I am sure it's not Just a problem with Brits but it does seem to be worse among the older dare I say so called upper class.
Shouting at someone much younger and not that fluent in English is not the way to behave,
Dec 29th 2017 | 8:29 am
#11
Forum Regular
Joined: Feb 2013
Posts: 46
From: SHEFFIELD UK/CARVOEIRO PORTUGAL
Re: Spare a thought
Hi Alf
I didn't want for the post to turn into an advert as it's about the individual who thinks it's cool to have a go at a woman. Maybe he gets a kick out of it i don't know but i was upset. The company are called Pharosparcel.co and i use them because i know they will send my parcels via UPS. in December i had six parcels all arrive on time and one more leaving on this Friday.
I am just as quick to complain over bad service.
Peter
I didn't want for the post to turn into an advert as it's about the individual who thinks it's cool to have a go at a woman. Maybe he gets a kick out of it i don't know but i was upset. The company are called Pharosparcel.co and i use them because i know they will send my parcels via UPS. in December i had six parcels all arrive on time and one more leaving on this Friday.
I am just as quick to complain over bad service.
Peter
Dec 29th 2017 | 9:25 pm
#12
Thread Starter
BE Enthusiast
Joined: Jun 2008
Posts: 706
From: Portugal
Re: Spare a thought
It was not intended to become an add rather to highlight the injustice of an incident beyond the control of the Service provider. It was UPS who damaged his parcel so complain to them not a girl doing a job.
Hope you all have a great New Years Eve and a great year ahead.
Peter
