British Expats

British Expats (https://britishexpats.com/forum/)
-   Portugal (https://britishexpats.com/forum/portugal-89/)
-   -   Registering with SEF (https://britishexpats.com/forum/portugal-89/registering-sef-941599/)

atlasthemonk Nov 16th 2021 11:07 pm

Registering with SEF
 
Time is running out to change my CRUE residency to a QR code and I have been trying in vain to even register with SEF and repeatedly receiving the " Unable to identify your process based on the supply data " error message. Any tips would be appreciated. Thank you.Uenable to identify your process based on the supplied dataUnable to identify your process based on the supplied data

Alan PT Nov 17th 2021 12:27 am

Re: Registering with SEF
 
The British Embassy "Brits in Portugal" Facebook page posts quite a lot of general info, they also directed people to the specific SEF contacts below, you could give these a try

For more information, please go to the Brexit Portal https://static.xx.fbcdn.net/images/e.../1/16/27a1.png https://brexit.sef.pt/en/ or contact SEF using the dedicated Brexit lines:
https://static.xx.fbcdn.net/images/e...1/16/1f4de.png +351 21 711 50 45
https://static.xx.fbcdn.net/images/e...1/16/1f4bb.png [email protected]

(edit after it got mangled the first time on posting!)

Red Eric Nov 17th 2021 1:07 am

Re: Registering with SEF
 

Originally Posted by atlasthemonk (Post 13072649)
Time is running out to change my CRUE residency to a QR code and I have been trying in vain to even register with SEF and repeatedly receiving the " Unable to identify your process based on the supply data " error message. Any tips would be appreciated. Thank you.

I had a bit of a problem registering for an account, which I was trying to do through the general "create an account" facility. I fired off an email to SEF but a few days later, in the absence of a reply from them, I was poking about and found a different page which let me register successfully with the details that had previously been rejected.

Here it is : Apply now! Brexit

It's probably the most obvious page and I managed to bypass it first time round but just in case ....

atlasthemonk Nov 22nd 2021 3:18 am

Re: Registering with SEF
 
Thank you Alan and Eric....QR code printed ...SEF had incorrect data about me on their database....when I contacted SEF the assistant was very helpful and we resolved the problem over the phone.

Alan PT Nov 22nd 2021 8:11 am

Re: Registering with SEF
 

Originally Posted by atlasthemonk (Post 13074630)
Thank you Alan and Eric....QR code printed ...SEF had incorrect data about me on their database....when I contacted SEF the assistant was very helpful and we resolved the problem over the phone.

Great, glad it worked out for you! And nice to hear a positive SEF story ;)

BlackBeardie Nov 23rd 2021 11:06 am

Re: Registering with SEF
 
Thank you for the link Alan. I will email them (SEF) a query. Red Eric I had a few problems logging in/changing the password as well. The SEF site does not work well with Firefox. After changing to Chromium (Chrome) it ran a lot better.


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