t34b4g

We've got a Portuguese registered car, and used an electronic toll road in an emergency (yes, life/death situation), and then because of the situation, forgot about it.

When we remembered, we went to CTT to pay, but they told us it was too late and we would receive a letter with the amount to pay.

It's been 2 months, and we haven't had anything in the post. What do we do?

Soon, we will be driving back to the UK for the first time, and we're not sure what will happen when we cross the border.

We had never used the toll roads up until that time, and haven't used them since which is why we don't have one of those devices on the windscreen.

Any advice gratefully received!

Jonny22

I wouldn't worry. Did the same thing 4 years ago and forgot about it. 2 years later got a slip in the post box to collect a recorder delivery letter. It was the fine for not paying a 2 euro toll. Fine was another 2 euros plus 50 cents handing. Cost of recorded delivery letter was 4.50!!!!

t34b4g

Thanks Jonny22, and there I was worrying about it.

RichardHenshall

https://www.pagamentodeportagens.pt/...al/PPPHome.jsf might allow a late payment but it doesn't cover every toll road.

t34b4g

Thank you RichardHenshall for reminding me about this website.

We had tried it about two weeks after the event and nothing had shown up. I've just tried it again now and have just paid.

Thanks for your help!

macliam

Glad you got it sorted. Previous information may have been true once upon a time, but not now. I've just had a penalty notice delivered, registered, for two sequential toll units of €1.45 - plus an administrative charge of €2.21 on each, so €7.32 to pay on missed tolls of €2.90 and 30 days to pay... to avoid further action leading to a fine of 7.5 times the tolls owed or a minimum of €25 euros. Not huge in UK terms, but enough to want to avoid it!

The portal is pretty useless because (as you found) there is a gap between being able to pay at the correios and any information on a missed payment being displayed. I checked for these tolls (in November) but could find nothing, now I get notice to pay.

GeniB

It seems you really do have to have a transponder on the car for peace of mind if you use the motorway. Otherwise it gets sticky and complicated .

Sorry about the life/or death situation and do hope all is well with you and yours now ? In that sort of a situation a small fine is nothing in the grand scheme of things is it.

macliam

Yes, it depends how much you use the autoestrada - and moreso the A22. In my case it's pretty rare - and when I did try to buy a transponder they didn't have any, didn't know when they'd get more and didn't really seem to care...

Loafing Along

Ordered one online fron ViaVerde, came through the post about a week later. Registered car online, stuck on the windscreen and all done. Since then a steady drip of DDs in the bank account and a monthly statement. All works quite efficiently. Even functions on some of the Spanish motorways.

Ingles

As above
https://www.viaverde.pt/apoio-ao-cliente

go down to
Adesão á Via Verde

Translates AOK & saves a lot off grief in the future !