scott909

Hey!

I was a little bit worried this morning when i turned on my Sky box and was told that new Sky Viewing cards were going to be sent out and that eventually your old viewing card would stop working??? Does this mean the end for us abroad Sky viewers?

Scott

Cleri

There is a big thread on this in Spain if you look.
If your card is UK address they will simply send the replacement there.
If you got the card here,through an agent etc,things may be more complicated.
Go have a read

scott909

Oh good, the card will be sent to my old address which is set up for automatic re-direction here!

Cleri

Yeah

The Pope

Hi, has anyone received the new card yet?? And does it work or do you have to be connected to a phone line?
Thanks

scott909

I haven't recieved the card or a warning saying i will be recieving a new card as of yet

The Pope

I haven't either, Im sure I've seen an advert on Sky about it, but i could also be dreaming.....

scott909

Yes, when you first turn your sky box on after a period of inactivity, it displays the Sky Customer Help Channel, on which it explains about the new viewing cards and what to do when you receive them.

The Pope

So i am assuming you don't have to be connected to the phone line or all the expats in Europe will be sending their boxes and cards back to the UK.

scott909

No, i have been informed by a reliable source that no telephone connection is required when it comes to activating the new viewing cards in previously activated boxes. When you come to talking about new boxes, i don't know ,but i would presume that it is still the same, i believe the new viewing card is to go along with the new Sky TV Guide system .. coming soon!

The Pope

I was glad you said that, my box has been activated..

Cheers

scott909

Excellent, you should have no problems then!

Mitzyboy

You only need a tel connection if you are starting a new contract with SKY equipment, or if you are on something like multi room.

If you were, for instance, to buy a card only from SKY then you wouldnt need to be connected as you would be using your own equipment, or equipment originally bought from SKY that was now over 12 months old

max0603

Also its worth knowing that if you have a technical problem with Sky you can still phone them up from PT, just use an English mobile, a bit expensive, but still cheaper than 're-patriating' the box

The Pope

Scott, just checked with my UK contact and the cards haven't arrived yet.

Did it say when we would be zapped?