Holiday Rental Management fees

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Aug 30th 2016, 9:35 pm

#16

brodev

BE Enthusiast

Joined: Apr 2007

Location: Scotland, Praia da Luz Portugal

Posts: 848

Re: Holiday Rental Management fees

My Sister has just returned home after a villa rental in Albufeira. There was no meet and greet. There was a key safe on the outside wall and they were given a code to open the safe. On leaving they returned the keys to the safe. Inside the house there were written instructions on all appliances and dos and don'ts. They were also given a phone number in case of emergencies, which they never used.
P.S. They were also given very detailed directions to the villa from the airport

Last edited by brodev; Aug 30th 2016 at 9:37 pm.

Aug 30th 2016, 11:33 pm

#17

EMR

Banned

Joined: Oct 2012

Posts: 26,724

Re: Holiday Rental Management fees

Quote:

Originally Posted by Munsterfan

My question is not about the pay of maids but about cost of a trustworthy service which includes "Meet-Greet" + cleaning + laundry, general preparing (decks, lightbulbs, fix small things) + the exit review and the being 'on call' service. For example Meet & Greet usually takes 1-hour : check their ID matches the one sent with the rental application, go over house rules & show guests how everything operates IE washing machine, safe, dishwasher, aircon, safety and emergency instructions, review Welcome Book with information for walks, events, restaurants etc., go over the pool stuff and so on. Then being available in case something breaks or they need advice/help. Is this service worth 15% of rental fee or even 10%? Just curious....

If you can get all of that for 15 % then bite their hands off.
Charges we know off depend on the number of guests, the times of arrival for meet and greet, out of hours visits or more than agreed numbers of call outs, unexpectedly high linen and towel laundry etc etc.
If you want a reliable premium service then expect to pay for it.

Aug 30th 2016, 11:54 pm

#18

GeniB

Lost in BE Cyberspace

Joined: Nov 2013

Posts: 6,313

Re: Holiday Rental Management fees

Quote:

Originally Posted by MrBife

The only way to really know the answer to your question is to do the job yourself for the first season, you may decide that the hassle of the night time calls, nitpicking from unreasonable guests that will try anything to get a discount, arranging and supervising repairs, arranging taxis, sorting out medical emergencies, handling all client questions day and night is well worth the financial saving.

You missed out 'lost key's' setting alarms off at 3am when drunk.falling into swimming pools when drunk, crashing into porch pillar with car when drunk.. All of which the neighbouring rentals have had to put up with in the last year. Every time the season ends his builders move in to tackle the endless repairs. It's a mugs game. I admire all those who do it.

Aug 31st 2016, 6:17 am

#19

Dal Dy Dir

Forum Regular

Joined: Jul 2012

Posts: 151

Re: Holiday Rental Management fees

We did it for a couple of years then soon gave up with it (Tavira based girl did all the letting / cleaning stuff etc, it was 20% at the time plus Owners direct fees etc) but to be honest couldn't be bothered with it after the first couple of seasons.