Ferretofthemata

Another vote for Millenium here. They overcharged me a few months in a row. One phone call (in English) and a few days of waiting and it was all resolved very easily. App never gave me any problems. Haven't been in the bank since I opened the account

Eddie5425

Millennium here too. Really helpful in Castelo Branco and Lisbon. Sorted basic health insurance for over 65's no problems. A bit iffy about paying in GB pounds in cash ( wrote down all the serial numbers on the notes !! ) but generally good. We were going to go with an online bank but real people help is better every time.

PJC61

We were never asked to take insurance out and never have. A month or two after opening the accounts we had an email from our accounts manager offering health insurance at a discounted rate because we were bank customers but nothing else.

Rambling archer

Could that have been lost in translation - no pressing for us to take insurance with them, though we did eventually change our house insurance with them as it offered better rates and better conditions than the one we were with! Car insurance is done elsewhere and there is NO obligation to take insurance out with the bank ... definitely an optional extra. Are you saying that a person who does not need either house insurance nor car insurance could not have a bank account with Millennium? Surely not?

bons

She spoke English. I'm certain that's what she said. Maybe she was just trying it on to get commission and if I said I didn't have a house or a car and didn't need health insurance she would have just opened the account.

toots sweet

To be honest I feel that I couldn't really recommend a bank in PT. Their little debits here and there for the slightest reason. (€5 here another €6 there for something else)Some I havn't a clue what they're for.Current one charges for the fact we have a joint A/C not individual. It really annoys that they charge you ,for them to be able to use your money. And generally to top it all they're not very efficient and don't even ask about the queuing! The Portuguese are such patient people...... .Having said that they have improved since my first experiences back in the 80's. One on the desk and 5 behind doing nothing but twiddling their pens and having a cigarette.

macliam

Yes there has been a vast improvement .... they're not allowed to smoke now. However, they still go to the same school of interpersonal skills as British waiters - developing the unerring ability to walk across a room whilst ignoring anyone queueing for attention.

... and I do object to paying for a "service" I'd complain about if it was free.

bons

I was waiting in a queue and got to the front of it. all the tellers packed up and stood around as you say whilst the one who was still working was shuffling papers around not giving me eye contact.

J00ls

Another vote for Millennium Bons. However, we haven't tried doing anything complicated!

coleio

Activo. They use an mobile phone app or online but, mainly, they do not charge a fee so you can set up an account and try it out and if you don't like it just stop using it. They don't have "branches" but do have some "offices" where you can go and get personal services (like opening an account) and they hand over a debit card and a sealed PIN then escort you to one of the office ATMs to check you are not a complete buffoon. No appointment needed just go in and add your name to the interactive list (display) and wait to be summoned. You do need an mobile phone. Activo is owned by Millenium BCP but they do not share data.

Midgo

I was thinking more Decent and Bank LOL

Midgo

replace 'the bank' with 'Portugal' and it is also true
Sorry, I'm in a mischievous mood ...

Midgo

You mean since when it was BES?
Good old Ricardo - salt of the Earth

SgtTroy

BNI is fine, esp. for deposits, Banco Best is really good

bons

LOL, just seen this.