I have just received a letter from CTT for a package being held in Lisbon. I went online to print off the ATM information to pay it. Looking at the bill it was for 00.01 euros for christmas cards. My goodness how much has it cost them to send me the letter. I selected them to return the letter back ( the cards were already 1 month out of date anyway), incurring more cost to them for the privilege. There is red tape and there is proper red tape.

PS I did inform the sender what had happend and apologised when they received their letter back i will pick them up next time over to UK..