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Old Aug 28th 2024 | 8:00 am
  #16  
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Default Re: Wise

They mentioned the 100k limit last year and said if you went over they needed passport and proof of address.
I sent over that last month with no request. Earlier this week a similar amount but they requested an ID and selfie before they would do the transaction.
 
Old Aug 28th 2024 | 3:49 pm
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Default Re: Wise

Originally Posted by Raffin
They mentioned the 100k limit last year and said if you went over they needed passport and proof of address.
I sent over that last month with no request. Earlier this week a similar amount but they requested an ID and selfie before they would do the transaction.
Just sent over 100k today. No checks and was in BPI 3 minutes later!
 
Old Sep 7th 2024 | 1:04 pm
  #18  
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Default Re: Wise

Just had my first problem transferring money from my UK bank account to my BPI account here using Wise. I have had this BPI account for 9 years and and no details have been changed.

Yesterday on numerous occasions I tried to transfer money to my BPI account and I get this error message:. "We cannot send to this recipient. Bank is not supported."

Tried again this morning. Same. Wise are looking into it.



 
Old Sep 7th 2024 | 2:21 pm
  #19  
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Default Re: Wise

If you search you will come across a Wise "Guide to PHP transfers". Says bank transfers :"currently not supported".
But you can send from your Wise account..
Last time I used a bank transfer. So does that mean we've all got to set up and use a Wise account?
 
Old Sep 7th 2024 | 2:37 pm
  #20  
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Default Re: Wise

Originally Posted by Raffin
If you search you will come across a Wise "Guide to PHP transfers". Says bank transfers :"currently not supported".
But you can send from your Wise account..
Last time I used a bank transfer. So does that mean we've all got to set up and use a Wise account?
I would have thought if that was the case they would have informed us more formally.... not by rejecting a transfer.

I normally use Wise weekly for my transfers... last time about 5 days ago with no problems.

But as an afterthought, I think I had an App update a few days ago after my last transfer. Maybe a glitch?

Anyway, Wise are onto it and will update on the outcome.

I
 
Old Sep 8th 2024 | 10:36 am
  #21  
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Default Re: Wise

Originally Posted by Philosophical 11
Just had my first problem transferring money from my UK bank account to my BPI account here using Wise. I have had this BPI account for 9 years and and no details have been changed.

Yesterday on numerous occasions I tried to transfer money to my BPI account and I get this error message:. "We cannot send to this recipient. Bank is not supported."

Tried again this morning. Same. Wise are looking into it.
Hope they sort it quickly! I have a potential "problem" looming in that BPI are closing my old branch and accounts are being transferred to another branch - as it happens, nearer to me, BUT it means the account numbers need to be changed. This means I need to amend Wise details. I contacted them and they have told me that effectively I have to make a new Wise account for the new account numbers and have told me how to do it but I'm waiting for the first problem to jump out of the woodwork.
I need to ask BPI if my current debit cards will work with the new account.........................
Keep us updated please.
 
Old Sep 8th 2024 | 3:28 pm
  #22  
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Default Re: Wise

Sorted!

My BPI account when opened 9 years ago was at a BPI (Family) branch. Therefore it was annotated BPIF when registered with Wise.

This is no longer recognised, hence the error messages in the last couple of days.

Remedy was to change my bank details to BPI.
 
Old Sep 8th 2024 | 11:14 pm
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Default Re: Wise

Originally Posted by Raffin
They mentioned the 100k limit last year and said if you went over they needed passport and proof of address.
I sent over that last month with no request. Earlier this week a similar amount but they requested an ID and selfie before they would do the transaction.
Recently I was in the middle of a transfer and WISE asked for proof of identity including photo via computer of passport, and I was in middle of something so just deiced to cancel and do later- however WISE went ahead and took money out of mu account- then said I had to wait 5 days for amount to be returned, and of course no explanation why after years of doing transfers through WISE this being the case - seems when WISE works it is convenient, but slightest issue and it is difficult to resolve in a timely, reasonable and efficient manner. Now for any transaction I have to account for the possibility of a recurrence- and the transaction was from/to myself.
 
Old Sep 9th 2024 | 6:25 am
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Default Re: Wise

Originally Posted by morpeth
Recently I was in the middle of a transfer and WISE asked for proof of identity including photo via computer of passport, and I was in middle of something so just deiced to cancel and do later- however WISE went ahead and took money out of mu account- then said I had to wait 5 days for amount to be returned, and of course no explanation why after years of doing transfers through WISE this being the case - seems when WISE works it is convenient, but slightest issue and it is difficult to resolve in a timely, reasonable and efficient manner. Now for any transaction I have to account for the possibility of a recurrence- and the transaction was from/to myself.
Find an alternative - & dump Wise. For us all, financial transactions have to be absolutely reliable, every time, all the time.
 
Old Sep 9th 2024 | 7:02 pm
  #25  
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Default Re: Wise

There is a concerted worldwide effort to ensure that all international financial transactions are legal and in no way involved in money laundering and other questionable financial practices. Of course there are a number of countries that avoid such oversight and you don't have to be an Einstein to guess who.
All banks and other financial institutions are in the business of making money. So suck it up and expect more severe oversight in the future.
 
Old Sep 9th 2024 | 7:49 pm
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Default Re: Wise

Originally Posted by Bealinehx
There is a concerted worldwide effort to ensure that all international financial transactions are legal and in no way involved in money laundering and other questionable financial practices. Of course there are a number of countries that avoid such oversight and you don't have to be an Einstein to guess who.
All banks and other financial institutions are in the business of making money. So suck it up and expect more severe oversight in the future.
And consistently financial institutions fail in that effort no matter how many checks they put in place- my objection is the cost to a customer when corrections not implemented.Taking someone's money as WISE did and not giving it back in a timely manner is simply bad customer service and actually immoral.
 
Old Sep 9th 2024 | 8:25 pm
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Default Re: Wise

We transferred a substantial sum from the UK to our bank in Hungary.
After 8 days of the bank here saying they didnt know where it was they finally sent it back to the UK. We only found out when our UK bank phoned us and said the funds had been returned, but they didn't know why. Chatting to the agent she said that "banking peopke can be funny like that, don't know why". Fortunately the second attempt went through in a few hours.
 
Old Sep 10th 2024 | 12:13 am
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Default Re: Wise

Originally Posted by Finknottle
We transferred a substantial sum from the UK to our bank in Hungary.
After 8 days of the bank here saying they didnt know where it was they finally sent it back to the UK. We only found out when our UK bank phoned us and said the funds had been returned, but they didn't know why. Chatting to the agent she said that "banking peopke can be funny like that, don't know why". Fortunately the second attempt went through in a few hours.
While not my main bank, Barclays has superb international department that sort out issues well if one gets the right person.

Years ago I was with a US company, and we would use an account in Jersey for international transactions simply because we could call up and get things faster and better than our local bank in the states. I still find UK banks better than US banks and more advanced for international transfers or ease of using online, I also find the same with UK government sites- dealing with HMRC a pleasure compared to the IRS and there seems a minimum education standard.
 
Old Sep 26th 2024 | 1:49 pm
  #29  
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Default Re: Wise

Originally Posted by Philosophical 11
Sorted!

My BPI account when opened 9 years ago was at a BPI (Family) branch. Therefore it was annotated BPIF when registered with Wise.

This is no longer recognised, hence the error messages in the last couple of days.

Remedy was to change my bank details to BPI.
Same happened to me today. Was sending my wifes pension and got "Cannot send to this recipient". Knowing how you got it sorted I just deleted her account and set up a new one - same account number, but changed bank to BPI from BPIDirect. Worked fine! 30 secs and money transferred. Small point - I notice Wise only list BPI as the bank , no subsidiaries at all.
 
Old Feb 16th 2026 | 4:21 pm
  #30  
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Default Re: Wise

Asked Wise to send 1,000 pounds here yesterday.late afternoon.They are promising arrival of funds in my account tomorrow afternoon.
But at midday today I asked them to send 500 pounds here, same account,. Pleasantly surprised to see it took just seconds to arrive in my account.
Can any of you Wise users explain the difference?
 


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