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Old May 30th 2012, 7:38 pm
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Default VAX

Just a word of warning to peeps coming on down. VAX vacuum cleaners bought in the UK will not be supported for spares in NZ. Throw out your Hepa filters before packing to suit MAF requirements then you might as well throw out the whole unit. VAX NZ cannot get spares for UK distributed models and VAX UK refuse to supply spares to NZ........good service in the WW market...
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Old May 30th 2012, 7:42 pm
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Default Re: VAX

Originally Posted by Stormer999
Just a word of warning to peeps coming on down. VAX vacuum cleaners bought in the UK will not be supported for spares in NZ. Throw out your Hepa filters before packing to suit MAF requirements then you might as well throw out the whole unit. VAX NZ cannot get spares for UK distributed models and VAX UK refuse to supply spares to NZ........good service in the WW market...
Good tip Stormer, have VAX on my list to buy if we come over, will take it off. Better to buy it in NZ?

Last edited by dannigirl; May 30th 2012 at 7:44 pm. Reason: Buy not but....that could interesting!
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Old May 30th 2012, 8:12 pm
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Default Re: VAX

Originally Posted by dannigirl
Good tip Stormer, have VAX on my list to buy if we come over, will take it off. Better to buy it in NZ?
Def... though the way VAX UK have treated me I would never touch their brand ever again...
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Old May 30th 2012, 8:13 pm
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Default Re: VAX

Nice tip there Stormer! I have a VAX carpet cleaner! Don't suppose you know where I stand with a Dyson Hoover do you??
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Old May 30th 2012, 8:21 pm
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Default Re: VAX

Originally Posted by Philzbub
Nice tip there Stormer! I have a VAX carpet cleaner! Don't suppose you know where I stand with a Dyson Hoover do you??
Get in touch with the UK spares dept and ask them what their postal charges are to NZ..... I was sold the VAX cleaner by a UK dealer that assured me they had a WW spares service......they didn't tell me that all of their models are country designated and not spares interchangeable or international......
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Old May 30th 2012, 8:46 pm
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Default Re: VAX

What is it you need? Is it an expensive part? I could check it out and sling it in my container when we come out? It will be a while obviously but it may be an option?

Originally Posted by Stormer999
Get in touch with the UK spares dept and ask them what their postal charges are to NZ..... I was sold the VAX cleaner by a UK dealer that assured me they had a WW spares service......they didn't tell me that all of their models are country designated and not spares interchangeable or international......
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Old May 30th 2012, 10:45 pm
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Default Re: VAX

Originally Posted by Philzbub
Nice tip there Stormer! I have a VAX carpet cleaner! Don't suppose you know where I stand with a Dyson Hoover do you??
I have been able to get spares for my previous Dyson using their NZ website. No problems at all
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Old May 30th 2012, 11:02 pm
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Default Re: VAX

Originally Posted by Vitalstatistix
I have been able to get spares for my previous Dyson using their NZ website. No problems at all
We almost bought a Dyson...
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Old May 30th 2012, 11:04 pm
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Default Re: VAX

Originally Posted by Stormer999
We almost bought a Dyson...
C'est la vie!
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Old May 30th 2012, 11:07 pm
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Default Re: VAX

Originally Posted by Philzbub
What is it you need? Is it an expensive part? I could check it out and sling it in my container when we come out? It will be a while obviously but it may be an option?
Philzbub thanks for the offer... I am chasing up one last resort the supplier oh Oz/NZ VAX spares is doing some measuring up of similar models to see if the filters might be interchangeable. The huge difference between NZ retail staff........in NZ they WANT to serve you....in the UK they HAVE to serve you.... VAX NZ 1 point VAX UK get stuffed......
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