Please, please don't ship with Pickfords!
Aug 19th 2011, 8:59 am
#1
BE Enthusiast
Thread Starter
Joined: Dec 2010
Posts: 436
Please, please don't ship with Pickfords!
Particularly the Birmingham branch!
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
Aug 19th 2011, 9:32 am
#2
Forum Regular
Joined: Jun 2010
Location: Wellington NZ
Posts: 101
Re: Please, please don't ship with Pickfords!
Particularly the Birmingham branch!
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
Aug 19th 2011, 9:35 am
#3
BE Enthusiast
Thread Starter
Joined: Dec 2010
Posts: 436
Re: Please, please don't ship with Pickfords!
the birmingham branch?
it may sound harsh, and probably is, but the emotions at the moment are all over the place for us all
if they just itemised properly we'd be fine... although i'm not going to recommend them to anyone
just make sure you watch them like a hawk and they itemise anything that may be checked... and use the minimum number of boxes for all risk goods.
it may sound harsh, and probably is, but the emotions at the moment are all over the place for us all
if they just itemised properly we'd be fine... although i'm not going to recommend them to anyone
just make sure you watch them like a hawk and they itemise anything that may be checked... and use the minimum number of boxes for all risk goods.
Aug 19th 2011, 9:42 am
#4
Forum Regular
Joined: Jun 2010
Location: Wellington NZ
Posts: 101
Re: Please, please don't ship with Pickfords!
the birmingham branch?
it may sound harsh, and probably is, but the emotions at the moment are all over the place for us all
if they just itemised properly we'd be fine... although i'm not going to recommend them to anyone
just make sure you watch them like a hawk and they itemise anything that may be checked... and use the minimum number of boxes for all risk goods.
it may sound harsh, and probably is, but the emotions at the moment are all over the place for us all
if they just itemised properly we'd be fine... although i'm not going to recommend them to anyone
just make sure you watch them like a hawk and they itemise anything that may be checked... and use the minimum number of boxes for all risk goods.
Tell you what, it seem to take forever to get applications complete then be accepted. Since our visa's came back time has flown. Panic is starting to set in now a little. we only have 45 days until they come and take all our stuff away. Where are the days/weeks going....
did you feel the same? someways can't wait to arrive but in other ways i want time to slow down... (just breath and relax).
Aug 19th 2011, 9:50 am
#5
BE Enthusiast
Thread Starter
Joined: Dec 2010
Posts: 436
Re: Please, please don't ship with Pickfords!
just sit down and relax and enjoy your last days in the UK!
it was quite scary flying over here into the unknown, but also very very exciting.
i must say that so far its been excellent... 4 weeks in... first 2 weeks on holiday and the next two weeks at work
work is great, everyone is great... loving NZ atm (just want my stuff now!!)
we move into our new house tomorrow so its not all doom and gloom!
it was quite scary flying over here into the unknown, but also very very exciting.
i must say that so far its been excellent... 4 weeks in... first 2 weeks on holiday and the next two weeks at work
work is great, everyone is great... loving NZ atm (just want my stuff now!!)
we move into our new house tomorrow so its not all doom and gloom!
Aug 19th 2011, 10:10 am
#6
Forum Regular
Joined: Jun 2010
Location: Wellington NZ
Posts: 101
Re: Please, please don't ship with Pickfords!
just sit down and relax and enjoy your last days in the UK!
it was quite scary flying over here into the unknown, but also very very exciting.
i must say that so far its been excellent... 4 weeks in... first 2 weeks on holiday and the next two weeks at work
work is great, everyone is great... loving NZ atm (just want my stuff now!!)
we move into our new house tomorrow so its not all doom and gloom!
it was quite scary flying over here into the unknown, but also very very exciting.
i must say that so far its been excellent... 4 weeks in... first 2 weeks on holiday and the next two weeks at work
work is great, everyone is great... loving NZ atm (just want my stuff now!!)
we move into our new house tomorrow so its not all doom and gloom!
speak again soon :-)
Aug 19th 2011, 11:57 am
#7
BE Forum Addict
Joined: Sep 2009
Location: Yorkshire
Posts: 1,111
Re: Please, please don't ship with Pickfords!
I had them round to do a quote, I just laughed when he told me how much. The way he said they wrapped and packed everything just seemed so over the top, their quote was more than just buying new.
Simpsons in Chesterfield were spot on. No BS just a great price and some great stories from the guy that packed our gear away.
Simpsons in Chesterfield were spot on. No BS just a great price and some great stories from the guy that packed our gear away.
Aug 19th 2011, 1:13 pm
#8
BE Forum Addict
Joined: Jan 2007
Location: Hawkes Bay
Posts: 1,303
Re: Please, please don't ship with Pickfords!
Particularly the Birmingham branch!
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
MUPPETS!
Basically our stuff arrived a week and a bit ago, well excited.
I was contacted by Pickfords here and then MAF wanted to inspect some goods. Of course this was exptected, and they did a thorough job looking at loads of stuff, and everything passed with flying colours (including motorcycle, so was over the moon).
Also within the shipment was some animal skins, shell and some antler carvings. All are fine, but of course I declared them to customs. These items were placed out in the open during packing, and I explicitly told the packing guys (and move manager etc.) that they were present - no problem they said, we understand NZ MAF, we'll put them all in the same box and perform necessary inventory.
So I received a phone call from MAF... they couldnt find them on the inventory. They tried again a few days later, still nothing.
They have now looked at 50 boxes out of 204... still cannot find it.
Why?
BECAUSE PICKFORDS DIDNT PERFORM THE JOB THEY WERE PAID TO DO!!!
Pickfords here said it was shocking inventory, and have contacted the UK branch to complain. I have contacted them and they have said its not their reponsibility - but if the packers physically handle an item of risk they will itemise it!
BO**OCKS!!
Can you tell I'm mad?
Aug 19th 2011, 9:07 pm
#9
Just Joined
Joined: Aug 2011
Posts: 5
Re: Please, please don't ship with Pickfords!
Does sound like you had really bad luck with your packers. We used Pickfords from London and had no problems. The itemisation was very rough, but then again I wasn't expecting them to write down every single item (would've taken an extra day if they had with all our bits and bobs
) and we didn't really have many high risk items either. Also they gave us a copy of the inventory to check and sign before they left, so that was all good, plus gave us time to go through it before doing the MAF and Customs paperwork, as they wanted to know the box numbers for items of interest.
Just wanted to write this for any people that have booked with Pickfords to not worry too much as our experience was good and not a single breakage either.
) and we didn't really have many high risk items either. Also they gave us a copy of the inventory to check and sign before they left, so that was all good, plus gave us time to go through it before doing the MAF and Customs paperwork, as they wanted to know the box numbers for items of interest.Just wanted to write this for any people that have booked with Pickfords to not worry too much as our experience was good and not a single breakage either.
Aug 20th 2011, 5:24 am
#10
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Joined: Feb 2009
Location: Norwich, Uk (sigh)
Posts: 396
Re: Please, please don't ship with Pickfords!
We used Pickfords Norwich Branch and they were absolutely spot on. would recommend them and use them again. Sorry to hear your experience was crap. its a shame there is so much difference within the same company 
Bevissa
Bevissa
Aug 22nd 2011, 1:21 am
#11
~~~
Joined: Nov 2004
Posts: 1,849
Re: Please, please don't ship with Pickfords!
We used Pickfords and it was the Birmingham branch. Thankfully all good for us but then we didnt have any items of concern. Sorry to hear of the hassles you are having, must be bloody infuriating !! But hopefully it wont be much longer until you have your stuff and it will soon become a distant memory 
Aug 22nd 2011, 6:33 am
#12
Forum Regular
Joined: Sep 2009
Location: Army Bay Whangaporaoa
Posts: 285
Re: Please, please don't ship with Pickfords!
Pickfords - Nottingham excellent no problems
