British Expats

British Expats (https://britishexpats.com/forum/)

- New Zealand (https://britishexpats.com/forum/new-zealand-83/)

- - ITIL (https://britishexpats.com/forum/new-zealand-83/itil-501377/)

My future employer has just sent me xmas greetings and final paragraph says that they want me to deliver ITIL training for their staff/clients.

EEEK - I know nothing about ITIL but at least I have the time in January to do a course here in the UK.

Anybody out there in the IT world able to enlighten me a little regarding what its all about?

:confused: Wossat then? ITTL? Never heard of it.

Quote:

Originally Posted by cappuccino (Post 5700128)

ITIL (the IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a lifecycle framework for IT Service Management. This customisable framework defines how Service Management is applied within an organisation. It also aligned with the international standard, ISO 20000 and apart from that it is as boring as hell... Currently they are upto Version 3 http://www.itil.org.uk/ It is however quite a big thing out here.

ooh so that does make me more marketable in the future and capable of higher earnings than the meagre minimum salary they have snared me at?

Quote:

Originally Posted by cappuccino (Post 5700284)

ooh so that does make me more marketable in the future and capable of higher earnings than the meagre minimum salary they have snared me at?

Quite possibly!!