Not being the most IT literate of people I wonder if one of you can help me. Have just bought a new laptop which I have already double loaded with XP as I got confused.....

My question is, if I have a USB stick should my computer be able to read it straight away or do I need to download software first? Can't understand why it won't read the files I have put on it and the stupid thing doesn't even take floppy discs.

Any help will be much appreciated!

(can't ask anyone at work as I work for Age Concern and the majortiy of people I work with don't even use a computer!)

can u tell me the make/model of the memory stick.

on the whole they should just plug and play.

Disgo - 128MB

When I go into My Computer it just offers me hard drive and DVD options....

Leave it in and reboot..... that always makes mine work.... so the countdown hath begun....pls don't take your laptop up the pub like JC does...its embarrassing.

The only Win32 platform that requires drivers is 95/98.

Try here.
http://www.mydisgo.com/downloads.php...243b18b67d7eab

I have plugged the disgo into my XP machine and it was recognized, but there is no removable disk in My Computer, Why?

Start
Settings
Control Panel
Select Admin Tools
Select Computer Management
Select Disk Management
Highlight disgo Drive
Select Action
Select All Tasks
Select Change Drive Letter and Path
Change to drive letter to a letter that you know is not being used

If you have reloaded XP (twice) then you may also want to make sure it has loaded all the software it needs to access the USB ports (called "drivers").

The easy way to do this is to plug in something else that uses USB and see if it works ... like a printer.

If other USB stuff works then at least it provides a clue. If nothing works then you will need to reinstall the USB drivers (the software to communicate with the port).

This is tricky but not impossible, especially if you have the original laptop installation discs.

So, in short, try something else in the USB port Hope that helps a bit

Brilliant - this worked. Thanks a million

Thanks also for this. Whilst I have your attention on this interesting topic, have heard you can buy Word etc in Dubai very cheaply. Have you any idea on this?? I can't believe I have just spent all this money on a computer and don't even get the software I need to open my files..........

Yup, its very cheap....... but the license costs a fortune !!

But do I need to license it?

Cheers - you have been karma'd!

and moi?????????????????

No probs, I'm a techie, I always make things sound more complicated than they are Ta for the karma!