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-   -   F%#king Rogers!!! (https://britishexpats.com/forum/maple-leaf-98/f%25-king-rogers-419523/)

Mr Lee Jan 16th 2007 8:48 am
F%#king Rogers!!!
 
Absolutely useless.

I foolishly bought a Rogers SIM for my UK mobile in October and have had nothing but trouble since.

The person who connected me made no attempt to disguise the fact that I'd caught her at the end of her shift and on the way out of the door. This meant I wasn't told certain things about the plan I signed up to, resulting in my complaining about charges I wasn't expecting and a $20 credit on my account.

When it didn't appear on the next bill I called and was told there was no record of it ever having been promised. But as a "goodwill" gesture they'd credit my next bill. When it didn't appear on that, I called and they said it would be on my next bill. I just went ahead and paid the whole bill and then bundled my wireless with phone, internet and cable expecting a $20 credit to appear on my bundled invoice.

Oh no.

I got my "bundle" invoice sans $20 credit.

Three calls later (after having been cut off twice) I get told that the credit was applied to my old wireless account which is now closed. The payment I made is in limbo and to get it back I - as in ME - have to go to my bank and get them to return it. What's the betting there's a charge on that...

The jobsworth on the other end of the phone told me that they can't simply switch the payment and the credit over onto my new account.

Tempted to cancel the whole package and just go with Bell. :mad: (Not that they'll probably be any better).

dbd33 Jan 16th 2007 8:53 am
Re: F%#king Rogers!!!
 
Rogers is an outstandingly bad company to deal with and renowned for disreputable billing practices. Bell would be marginally better but they have this intensely irritating robot answering system which asks you to enter your phone number and then transfers you to someone who then asks your phone number. We're about to move and I'm in a real dilemma over whether or not I want a phone enough to deal with Bell again.

iaink Jan 16th 2007 9:06 am
Re: F%#king Rogers!!!
 
If you want to pursue it I can get the contact details of a relatively high up person in rogers (her mum works here), In the past she expressed an interest in actually resolving some issues...

Calgal Jan 16th 2007 12:03 pm
Re: F%#king Rogers!!!
 
Originally Posted by Mr Lee (Post 4291575)
Tempted to cancel the whole package and just go with Bell. :mad: (Not that they'll probably be any better).
No they're not - it took seven months to get the $300 credit Bell owed us!

Welcome to Canada!

Wannabe Jan 16th 2007 3:22 pm
Re: F%#king Rogers!!!
 
So, am I the only person in Canada to not having had trouble with Rogers?

When we first moved here, we set up an appointment with technicians to install our phone and cable. Not only did they call and ask if it was okay that they came earlier than the appointment, but the phone guy also gave us a perfectly good, new phone out of his bag when he realised we didn't have one yet. :)

Mountain Girl Jan 16th 2007 3:30 pm
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4292097)
No they're not - it took seven months to get the $300 credit Bell owed us!

Welcome to Canada!
yeah aint that the truth............. patience is the key........

I think I am loosing my edge peeps if I get more laid back I will be horizontal ............:ohmy:

Carmoral Jan 17th 2007 4:19 am
Re: F%#king Rogers!!!
 
I was with Fido in Canada dont think they do a sim for the UK, there is a good one though, but not sure if Im allowed to say there name on the forum, incase Im accused of spamming :(

iaink Jan 17th 2007 4:31 am
Re: F%#king Rogers!!!
 
Sears offer GSM phones in Canada 250min for ~$25 a month I think.

Dont know if you could get a SIM that way, and I suspect its running on the Rogers network (as they are the only choice for GSM in canada.)

http://www.searsconnect.ca/

Dont know if you could just get a SIm without the phone too.

Calgal Jan 17th 2007 4:38 am
Re: F%#king Rogers!!!
 
Originally Posted by iaink (Post 4294536)
Sears offer GSM phones in Canada 250min for ~$25 a month I think.

Dont know if you could get a SIM that way, and I suspect its running on the Rogers network (as they are the only choice for GSM in canada.)

http://www.searsconnect.ca/

Dont know if you could just get a SIm without the phone too.
My son recently bought a phone on e-bay and got a SIM card from Rogers.

Butch Cassidy Jan 17th 2007 4:41 am
Re: F%#king Rogers!!!
 
Reading this thread suggests a new ad campaign for this company.



Want to be Trully shafted by your phone company????

WELL at Rogers we REALLY will ROGER you

Calgal Jan 17th 2007 4:43 am
Re: F%#king Rogers!!!
 
Originally Posted by Butch Cassidy (Post 4294589)
Reading this thread suggests a new ad campaign for this company.



Want to be Trully shafted by your phone company????

WELL at Rogers we REALLY will ROGER you

LOL...yeah "Get Rogered at Rogers" :lol:

I'm going Virgin

Mr Lee Jan 17th 2007 4:44 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294572)
My son recently bought a phone on e-bay and got a SIM card from Rogers.

Just hope when he rings up to get connected he doesn't get someone who can't wait to get home to Oprah or it's fun and games ahead.

Calgal Jan 17th 2007 4:45 am
Re: F%#king Rogers!!!
 
Originally Posted by Mr Lee (Post 4294599)
Just hope when he rings up to get connected he doesn't get someone who can't wait to get home to Oprah or it's fun and games ahead.

He's had it a while now, and hasn't had any problems

Butch Cassidy Jan 17th 2007 4:47 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294603)
He's had it a while now, and hasn't had any problems
The creams helping then???

Calgal Jan 17th 2007 4:51 am
Re: F%#king Rogers!!!
 
Originally Posted by Butch Cassidy (Post 4294610)
The creams helping then???
No - and the pills are losing their effect, too! :huh:

iaink Jan 17th 2007 4:51 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294594)
I'm going Virgin
Feel free to let me pimp you;)

Calgal Jan 17th 2007 4:53 am
Re: F%#king Rogers!!!
 
Originally Posted by iaink (Post 4294624)
Feel free to let me pimp you;)
:eek: Oooooh you are awful - but I like you! :rofl:

neill Jan 17th 2007 4:59 am
Re: F%#king Rogers!!!
 
Originally Posted by dbd33 (Post 4291600)
Rogers is an outstandingly bad company to deal with and renowned for disreputable billing practices. Bell would be marginally better but they have this intensely irritating robot answering system which asks you to enter your phone number and then transfers you to someone who then asks your phone number. We're about to move and I'm in a real dilemma over whether or not I want a phone enough to deal with Bell again.
Rogers are crap, bell are rude and crap, fido are amateurs, telus is irritating and crap. crap crap crap. Virgin is "an unknown quantity at this point" as we say around here.

Mr Lee Jan 17th 2007 5:00 am
Re: F%#king Rogers!!!
 
Originally Posted by Carmoral (Post 4294493)
I was with Fido in Canada dont think they do a sim for the UK, there is a good one though, but not sure if Im allowed to say there name on the forum, incase Im accused of spamming :(
What does it begin with? ;)

Butch Cassidy Jan 17th 2007 5:00 am
Re: F%#king Rogers!!!
 
Originally Posted by neill (Post 4294657)
Rogers are crap, bell are rude and crap, fido are amateurs, telus is irritating and crap. crap crap crap. Virgin is "an unknown quantity at this point" as we say around here.
And your point???? :sneaky:

Steve_P Jan 17th 2007 5:04 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294594)

I'm going Virgin
It's too late, that won't work. :p:D:D

Calgal Jan 17th 2007 5:21 am
Re: F%#king Rogers!!!
 
Originally Posted by Steve_P (Post 4294680)
It's too late, that won't work. :p:D:D
:D How do you know? Just 'cos I 'have' kids, doesn't mean I gave birth to them; :p ;)

Steve_P Jan 17th 2007 5:23 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294729)
:D How do you know? Just 'cos I 'have' kids, doesn't mean I gave birth to them; ;)
Not going there, nope not at all. :p

Calgal Jan 17th 2007 5:25 am
Re: F%#king Rogers!!!
 
Originally Posted by Steve_P (Post 4294744)
Not going there, nope not at all. :p
:rofl:

dakota44 Jan 17th 2007 5:30 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4294594)
I'm going Virgin

does that involve some surgical reversal or Reinstallation of the hymen?

Calgal Jan 17th 2007 5:36 am
Re: F%#king Rogers!!!
 
Originally Posted by dakota44 (Post 4294762)
does that involve some surgical reversal or Reinstallation of the hymen?
LOL, yeah they do that nowadays. I remember hearing about it...errr somewhere :D

Mr Lee Jan 17th 2007 5:45 am
Re: F%#king Rogers!!!
 
Originally Posted by dakota44 (Post 4294762)
does that involve some surgical reversal or Reinstallation of the hymen?
Hmmm...

This is going off-topic in a way we could never have imagined.

neill Jan 17th 2007 5:55 am
Re: F%#king Rogers!!!
 
Originally Posted by Butch Cassidy (Post 4294664)
And your point???? :sneaky:
That they are all crap. obviously

I dunno, it seems like they could learn something from the UK market. Bell could do with some proper competition on the land line front for sure.

iaink Jan 17th 2007 6:02 am
Re: F%#king Rogers!!!
 
Originally Posted by neill (Post 4294845)
That they are all crap. obviously
Ive had not one issue with my two Virign mobile phones. Not that we use them much. I guess if we were heavier users then PAYGo would not make financial sense anyway.

Carmoral Jan 17th 2007 8:54 pm
Re: F%#king Rogers!!!
 
Originally Posted by Mr Lee (Post 4294661)
What does it begin with? ;)
lol, well seen as everyone one else is mentioning other companies I dont suppose it will hurt, to put their first name lol, they are called Mobal, if you type that in the google search it will come up, they are the home of the $49 world phone.

Calgal Jan 18th 2007 5:14 am
Re: F%#king Rogers!!!
 
Originally Posted by iaink (Post 4294859)
Ive had not one issue with my two Virign mobile phones. Not that we use them much. I guess if we were heavier users then PAYGo would not make financial sense anyway.
My daughter is thrilled to bits with hers too; she has their 'extra large' plan and she loves how easy it is to use, top up and how far her money is going. She had a Telus PAYG for less than a year and hated it; finding it expensive, and too much hassle.

I have Telus currently, and have had for about ten years now (well, I started with Clearnet, taken over by Telus). They have been excellent as far as coverage, customer service, and lack of problems go; but I'm going Virgin soon for economy. Like you I don't use mine much, so will go with the per minute to start. They make it so simple to change plans to suit anyway. I really like the fact that there is no contract, no hidden charges, or 'extras' either.

So far, so good! :D

Butch Cassidy Jan 18th 2007 5:15 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4298423)
but I'm going Virgin soon for economy. Like you I don't use mine much,

If you're going Virgin you cant use it at ALL. :p

Calgal Jan 18th 2007 5:34 am
Re: F%#king Rogers!!!
 
Originally Posted by Butch Cassidy (Post 4298431)
If you're going Virgin you cant use it at ALL. :p
Oh yes I can - I could "talk to meself" ;)

Butch Cassidy Jan 18th 2007 5:38 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4298473)
Oh yes I can - I could "talk to meself" ;)

I'm gonna have to put in the same box as HWP if you keep 'talking' to yourself. :p :eek:

Calgal Jan 18th 2007 5:57 am
Re: F%#king Rogers!!!
 
Originally Posted by Butch Cassidy (Post 4298485)
I'm gonna have to put in the same box as HWP if you keep 'talking' to yourself. :p :eek:
D'ya think she'd mind?

(I talk to meself all the time, btw)

Butch Cassidy Jan 18th 2007 6:11 am
Re: F%#king Rogers!!!
 
Originally Posted by Calgal (Post 4298523)
D'ya think she'd mind?
I'm sure not as long as you play 'nice' and dont damge her 'box'

Originally Posted by Calgal (Post 4298523)
(I talk to meself all the time, btw)
TMI :p


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