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Old Feb 27th 2018 | 12:40 pm
  #1  
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Default Air Canada website issues?

I was larking about last night (Monday) checking fares costs and the AC site was completely unresponsive. I could make the round trip selection but no input boxes took input and clickable links were enabled but didn't respond.

I checked various is it down sites and they all showed some problems with lots of people unable to check in, but no-one complaining they couldn't book or search.

I did find one of the is it down sites saying they'd been down for over 2200 days.

I couldn't see anything on their Twitter page but today it seemed to acknowledge a problem affecting check in but not much else and how it was all running again now.

The website is just as ineffective as yesterday. Here's the url I'm trying.
https://www.aircanada.com/ca/en/aco/home.html
I've looked for alternatives but keep getting back to this one and it doesn't work.
 
Old Feb 27th 2018 | 1:35 pm
  #2  
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Default Re: Air Canada website issues?

I remember reading recently that when people call AC with IT glitches they sometimes recommend using Google Chrome as the browser - maybe worth a try if you haven't already?
 
Old Feb 27th 2018 | 2:22 pm
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Default Re: Air Canada website issues?

RE: post # 1@ BristolUK.
I logged onto your link and it looks normal and I can make any booking.
I'm currently in Bali and my browser is old-fashioned AOL.
 
Old Feb 27th 2018 | 2:33 pm
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Default Re: Air Canada website issues?

All working for me using Chrome
 
Old Feb 27th 2018 | 2:33 pm
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Default Re: Air Canada website issues?

It works fine for me on Chrome
 
Old Feb 27th 2018 | 2:53 pm
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Default Re: Air Canada website issues?

Originally Posted by BristolUK
I was larking about last night (Monday) checking fares costs and the AC site was completely unresponsive. I could make the round trip selection but no input boxes took input and clickable links were enabled but didn't respond.
It's those dental x-rays again, you're head's emissions amount to a national emergency, do you glow in the dark?
Attached Thumbnails Air Canada website issues?-f3big.gif  

Last edited by dave_j; Feb 27th 2018 at 3:13 pm.
 
Old Feb 27th 2018 | 3:16 pm
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Default Re: Air Canada website issues?

Originally Posted by Davita
RE: post # 1@ BristolUK.
I logged onto your link and it looks normal and I can make any booking.
I'm currently in Bali and my browser is old-fashioned AOL.
AOL still makes a web browser?
 
Old Feb 27th 2018 | 3:56 pm
  #8  
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Default Re: Air Canada website issues?

Originally Posted by Gozit
AOL still makes a web browser?
Yup, Two tin cans, a piece of string and a ouija board.
 
Old Feb 27th 2018 | 4:16 pm
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Default Re: Air Canada website issues?

Originally Posted by Gozit
AOL still makes a web browser?
AOL is still a thing?
 
Old Feb 27th 2018 | 10:13 pm
  #10  
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Default Re: Air Canada website issues?

Originally Posted by dave_j
It's those dental x-rays again, you're head's emissions amount to a national emergency, do you glow in the dark?


Originally Posted by Gozit
AOL still makes a web browser?
Them were the days.

Chrome seems okay but I don't have that. That 2200 days was meant to be 200

Might it be something to do with the version of Firefox I'm currently using? It's an ESR version (so I can keep NoSquintPLus). I gather it's primarily intended for system admins (who may not want to book flights) but everything else works on it.

Thanks for the answers so far.
 
Old Feb 27th 2018 | 10:37 pm
  #11  
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Default Re: Air Canada website issues?

I had exactly the same problem booking a flight on EZjet's website last week using Safari.

On the advice of the entity on the other end of their live chat window, I switched to Chrome and had no further issues.
 
Old Feb 28th 2018 | 12:06 am
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Default Re: Air Canada website issues?

Originally Posted by Novocastrian
I had exactly the same problem booking a flight on EZjet's website last week using Safari.

On the advice of the entity on the other end of their live chat window, I switched to Chrome and had no further issues.
I flew on AC last week, the baggage belt was broken. They had confusing signage and a officious older lady speaking sharply to people who went the wrong way. Cheap though and on time.
 
Old Feb 28th 2018 | 3:50 am
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Default Re: Air Canada website issues?

I'm using firefox and it's working for me - all clickable links open ok.
 
Old Feb 28th 2018 | 3:53 am
  #14  
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Default Re: Air Canada website issues?

It works on Edge and back on Firefox the Promotion Code box works but nothing else.
 
Old Feb 28th 2018 | 4:00 am
  #15  
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Default Re: Air Canada website issues?

Their system was down yesterday, it was on the news.
https://mobilesyrup.com/2018/02/27/a...bile-check-in/
 


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