BristolUK

I was larking about last night (Monday) checking fares costs and the AC site was completely unresponsive. I could make the round trip selection but no input boxes took input and clickable links were enabled but didn't respond.

I checked various is it down sites and they all showed some problems with lots of people unable to check in, but no-one complaining they couldn't book or search.

I did find one of the is it down sites saying they'd been down for over 2200 days.

I couldn't see anything on their Twitter page but today it seemed to acknowledge a problem affecting check in but not much else and how it was all running again now.

The website is just as ineffective as yesterday. Here's the url I'm trying.
https://www.aircanada.com/ca/en/aco/home.html
I've looked for alternatives but keep getting back to this one and it doesn't work.

Flossie and Jim

I remember reading recently that when people call AC with IT glitches they sometimes recommend using Google Chrome as the browser - maybe worth a try if you haven't already?

Davita

RE: post # 1@ BristolUK.
I logged onto your link and it looks normal and I can make any booking.
I'm currently in Bali and my browser is old-fashioned AOL.

printer

All working for me using Chrome

Dorothy

It works fine for me on Chrome

dave_j

It's those dental x-rays again, you're head's emissions amount to a national emergency, do you glow in the dark?

Gozit

AOL still makes a web browser?

dave_j

Yup, Two tin cans, a piece of string and a ouija board.

Partially discharged

AOL is still a thing?

BristolUK

Them were the days.

Chrome seems okay but I don't have that. That 2200 days was meant to be 200

Might it be something to do with the version of Firefox I'm currently using? It's an ESR version (so I can keep NoSquintPLus). I gather it's primarily intended for system admins (who may not want to book flights) but everything else works on it.

Thanks for the answers so far.

Novocastrian

I had exactly the same problem booking a flight on EZjet's website last week using Safari.

On the advice of the entity on the other end of their live chat window, I switched to Chrome and had no further issues.

dbd33

I flew on AC last week, the baggage belt was broken. They had confusing signage and a officious older lady speaking sharply to people who went the wrong way. Cheap though and on time.

Siouxie

I'm using firefox and it's working for me - all clickable links open ok.

BristolUK

It works on Edge and back on Firefox the Promotion Code box works but nothing else.

caretaker

Their system was down yesterday, it was on the news.
https://mobilesyrup.com/2018/02/27/a...bile-check-in/