My Travel Pass - returning home to Malaysia
#1
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Thread Starter
Joined: Mar 2018
Location: KL & Bangkok
Posts: 52


Hi All,
I'm presently working in Vietnam and I want to get home to Malaysia (KL). I'm a Brit and married to a Malaysian citizen. I have been struggling with the My Travel Pass application process which I need to go through to return. I have a LTSVP valid until mid September.
The pages on the Imigresen website are a bit confusing. The User Guide lists documents which must be submitted, i.e. passport biometric page + 4 other documents, however the actual online application form lists passport page and 6 other items! The upload facility on the page only allows 4 plus the passport. All a bit weird...
I consulted the Malaysian Consulate here in HCMC and they quoted 3 items!
Has anyone else returned to Malaysia during the MCO using this process?
I'm presently working in Vietnam and I want to get home to Malaysia (KL). I'm a Brit and married to a Malaysian citizen. I have been struggling with the My Travel Pass application process which I need to go through to return. I have a LTSVP valid until mid September.
The pages on the Imigresen website are a bit confusing. The User Guide lists documents which must be submitted, i.e. passport biometric page + 4 other documents, however the actual online application form lists passport page and 6 other items! The upload facility on the page only allows 4 plus the passport. All a bit weird...
I consulted the Malaysian Consulate here in HCMC and they quoted 3 items!
Has anyone else returned to Malaysia during the MCO using this process?
#2
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Thread Starter
Joined: Mar 2018
Location: KL & Bangkok
Posts: 52


Update. I made it home. Currently in very expensive quarantine! What a saga. In the end they wanted to know about my job in Vietnam - though what that has to do with the process I don’t know. That’s JIM for you!
#4
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Thread Starter
Joined: Mar 2018
Location: KL & Bangkok
Posts: 52


Yeah, didn’t even get the chance to apply. As soon as I selected Vietnam from the country of origin menu it was BANG! 14 days hotel without the option!
#5
Just Joined
Joined: Aug 2021
Location: Penang
Posts: 13


Does anyone have recent experience with My Travel Pass, My Safe Travel and home quarantine. I applied for and received approval for entry into Malaysia via My Travel Pass. In the approval letter it states that Non-Malaysian applicant are required to make payment for Covid-19 screening and quarantine charges within 90 days from the approval date. Entry will be denied if payment is not been made prior to enter Malaysia. .
You are then directed to go to the SafeTravel URL.
When going to the Safe Travel site there is no option for stating home quarantine, which I expect would be approved should I apply for it, so would appear that the only option is to pay for hotel quarantine and covid screening, get home approval, and accept the hotel costs as lost money.
The hotel quarantine in Penang is 7 days (was 14 days a week ago so there is a change in quarantine requirements), Planning to travel early December and hoping that there will be no quarantine required/
Any guidance appreciated. Thanks.
You are then directed to go to the SafeTravel URL.
When going to the Safe Travel site there is no option for stating home quarantine, which I expect would be approved should I apply for it, so would appear that the only option is to pay for hotel quarantine and covid screening, get home approval, and accept the hotel costs as lost money.
The hotel quarantine in Penang is 7 days (was 14 days a week ago so there is a change in quarantine requirements), Planning to travel early December and hoping that there will be no quarantine required/
Any guidance appreciated. Thanks.
#6
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Thread Starter
Joined: Mar 2018
Location: KL & Bangkok
Posts: 52


I was told on arrival at KLIA, after signing up for the hotel that I could have applied for home quarantine but beyond saying that it was by a separate email there was no other information.
So I paid for the 14 days and was let out after 7. Now I’m in the process of getting a refund for the 2nd week.
So I paid for the 14 days and was let out after 7. Now I’m in the process of getting a refund for the 2nd week.
#7
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Joined: Oct 2015
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When going to the Safe Travel site there is no option for stating home quarantine, which I expect would be approved should I apply for it, so would appear that the only option is to pay for hotel quarantine and covid screening, get home approval, and accept the hotel costs as lost money.

Here you have to apply for the HQ: https://hso.moh.gov.my/outbreak-portal-hqa/index
The E-Mail-Applications have been discontinued end of September.
#8
Just Joined
Joined: Aug 2021
Location: Penang
Posts: 13


Thanks for advice. Received home quarantine approval (only took a few days) so am now bound for Penang via Singapore.
Presumably once landed there's the PCR test, wait around for a few hours for results and then free to go. Anyone have recent experiences going thru Penang. From a transport home perspective are there restrictions in place, or can you just arrange someone to pick you up ..... taxi, uber etc. Things seem a lot more relaxed than they were months ago.
Presumably once landed there's the PCR test, wait around for a few hours for results and then free to go. Anyone have recent experiences going thru Penang. From a transport home perspective are there restrictions in place, or can you just arrange someone to pick you up ..... taxi, uber etc. Things seem a lot more relaxed than they were months ago.
#9
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Joined: May 2016
Location: Penang
Posts: 86









I went through the Penang Airport - 7-day home quarantine last week. I arrived on the SCOOT flight (9am) SIN - PEN. A few headaches, but I survived...LOL.
When I entered the SCOOT waiting area prior to boarding, I was given a Quarantine request form to fill out, and also a Bar-scan paper. The bar scan directs your phone to a MySejahtera type link where you again fill out a Home quarantine request, this is then link to your MySejahtera profie.
Upon arrival Penang, I was directed by a team of Malaysians in full lab gear to fill out another quarantine paper work (this was the same paper work that I received from Singapore). Once you fill you the paper work, I was pointed to a line (20 min) where all your paper work is checked. If all paper work is good, you are then pointed to another line (30 min) where you are given a RT-PCR test (foreigners pay 250MYR, Malaysian are free), the results are then texted to you in 2 days. You are given a pink home quarantine band, and sent on your way.
There was no organized Taxi stand setup (taxi driver said it was closed due to no business), but I was directed to a waiting taxi (same price as the taxi stand). No Special covid texi's that I noticed.
1 -2 days later, you should receive your test results via phone text, and MySejahartera app. On day #4 your should be notified to take another RT-PCR (250MYR) test via phone text (day #5 test was at the Vouk Hotel parking lot). Test results were passed via text and MySejahtera app. On day #8 at around 10am, the status page on MySehartera turn back to Normal...and I was free.
A bit chaotic upon arrival. The Malaysian techs english was a bit tough to understand due to all the extra back ground noise, and the actual setup was poor. I would suggest if possible you make an effort to be one of the 1st off the plane, as this might spare you a bit of extra chaos.The extra hoops to jump through added up about 60 - 90 mins.
When I entered the SCOOT waiting area prior to boarding, I was given a Quarantine request form to fill out, and also a Bar-scan paper. The bar scan directs your phone to a MySejahtera type link where you again fill out a Home quarantine request, this is then link to your MySejahtera profie.
Upon arrival Penang, I was directed by a team of Malaysians in full lab gear to fill out another quarantine paper work (this was the same paper work that I received from Singapore). Once you fill you the paper work, I was pointed to a line (20 min) where all your paper work is checked. If all paper work is good, you are then pointed to another line (30 min) where you are given a RT-PCR test (foreigners pay 250MYR, Malaysian are free), the results are then texted to you in 2 days. You are given a pink home quarantine band, and sent on your way.
There was no organized Taxi stand setup (taxi driver said it was closed due to no business), but I was directed to a waiting taxi (same price as the taxi stand). No Special covid texi's that I noticed.
1 -2 days later, you should receive your test results via phone text, and MySejahartera app. On day #4 your should be notified to take another RT-PCR (250MYR) test via phone text (day #5 test was at the Vouk Hotel parking lot). Test results were passed via text and MySejahtera app. On day #8 at around 10am, the status page on MySehartera turn back to Normal...and I was free.
A bit chaotic upon arrival. The Malaysian techs english was a bit tough to understand due to all the extra back ground noise, and the actual setup was poor. I would suggest if possible you make an effort to be one of the 1st off the plane, as this might spare you a bit of extra chaos.The extra hoops to jump through added up about 60 - 90 mins.
#10
Just Joined
Joined: Aug 2021
Location: Penang
Posts: 13


Thanks WiredTight for the update on what to expect. Arriving with the Vaccine Travel Lane opened up between Singapore and Malaysia so hopefully most on plane will use the VTL with not too many foreigners that need to go through the full process.
#11
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Joined: Aug 2015
Location: Penang
Posts: 919












Be aware that that VTL is only applicable on the route Singapore - Kuala Lumpur v.v. It does not apply to other destinations (e.g. Penang). And VTL applies to Malaysian citizens only, not foreigners.
#12
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Joined: Oct 2014
Location: Penang
Posts: 613












I was under the impression that it also applies for any long term MY and/or SG visa holders....
#14
Just Joined
Joined: Aug 2021
Location: Penang
Posts: 13


Thanks Wired Tight. I was at front of plane and the whole process was well organised at the Malaysian end. Was through the health checks, customs within 15 minutes and they arranged transport home for me. (more expensive than the standard rate but I didn't have to worry about organising myself). Went through 7 days home quarantine, did the additional PCR tests and was set free at the end of the 7 days. All in all the process was a lot smoother and quicker than I expected it to be.
#15
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Joined: May 2011
Posts: 55


Has anyone done the home quarantine with the inclusion of the digital tracking device.
I also notice that if coming from one of the several restricted countries you must quarantine at the first point of entry which means flying via Singapore and transiting to Penang. It's also 7 days and not 5 for these travellers.
I found this site relatively clear as to the requirements
https://blog.wego.com/malaysia-trave...-requirements/
Seems strange that if you are from a restricted country you can fly KL to Langkawi and be at large.
At least not being from the UK I don't have daily rapid tests.
Thanks
I also notice that if coming from one of the several restricted countries you must quarantine at the first point of entry which means flying via Singapore and transiting to Penang. It's also 7 days and not 5 for these travellers.
I found this site relatively clear as to the requirements
https://blog.wego.com/malaysia-trave...-requirements/
Seems strange that if you are from a restricted country you can fly KL to Langkawi and be at large.
At least not being from the UK I don't have daily rapid tests.
Thanks