Telecom Italia question
#1
Hi,
I just wondered if anyone has asked them in the past for an itemised bill?
Just had a boletta for 280 E and want to know exactly which numbers were dialed.
Our bill is usually around 150-170 and this includes ADSL.
Thanks in advance,
Isakat
I just wondered if anyone has asked them in the past for an itemised bill?
Just had a boletta for 280 E and want to know exactly which numbers were dialed.
Our bill is usually around 150-170 and this includes ADSL.
Thanks in advance,
Isakat
#2
BE Forum Addict







Joined: Dec 2009
Posts: 2,645











If I remember rightly, you can ask for an itemised bill, but you pay for it. If you have a web Telecom account you should be able to check your calls online.
#3
all my TI bills are itemised, if you go to their web site and register you can view your itemised bills, and lots more, any time you want.
#4
Thank you both, I will register online since it is free. However, can I view bills retroactively, ie, will it only show me the bills post registration?
Isakat
Isakat
#5
Just Joined

Joined: Apr 2007
Posts: 25
From: Livorno Area

I'm not sure. I think it shows all bills.
Don't get me started on Telecom Italia though. Have had the same problem and I use Skype for most of my calls but the bill still seems to be astronomical!
Don't get me started on Telecom Italia though. Have had the same problem and I use Skype for most of my calls but the bill still seems to be astronomical!
#6
Any of you an email addy for Telecom Italia?..... I don't really speak much Italian and no one on there freephone number seems to speak English.
#7
Forum Regular




Joined: Jan 2010
Posts: 257
From: rome italy


You should be able to do whatever the person at 187 can do, activate or disactivate various things and you should be able to checkout every bill over the last year.I always get an itemised bill and I don't pay for it , it might have been some sought of promotion.Telecom Italia have a good deal for phoning home , I pay ten euros a month and I can call anywhere in Europe or north America for as long as I want
#8




