Please help me. My case officer misunderstood
#1
Forum Regular
Thread Starter
Joined: Aug 2009
Posts: 201
Please help me. My case officer misunderstood
Dear All,
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
Last edited by aliash; Dec 6th 2010 at 4:55 am.
#2
Re: Please help me. My case officer misunderstood
I would write a CLEAR letter/email outlining exactly what you just said above - to your CO - which will clarify the mistaken understanding.
I don't see why this is dodgy - it's just a simple mistake.
Just write something like;
" Dear CO, I worked at company XX from <date> to <date>. My manager was <name>. I have previously provided a reference letter from <name>. I left this company on <date>
On <date> my former manager <name> left company XX also.
I have now provided his updated contact details so you can contact him regarding the reference if you so wish to. He now works for company YY and his contact details are <insert details>.
I have been living in Australia on a student visa since <date> and do not work for company YY.
I apologise for any previous misunderstanding and do not hesitate to contact me at the address/number below.
Thank you , <name>"
This should make things clear for the CO.
Good luck.
I don't see why this is dodgy - it's just a simple mistake.
Just write something like;
" Dear CO, I worked at company XX from <date> to <date>. My manager was <name>. I have previously provided a reference letter from <name>. I left this company on <date>
On <date> my former manager <name> left company XX also.
I have now provided his updated contact details so you can contact him regarding the reference if you so wish to. He now works for company YY and his contact details are <insert details>.
I have been living in Australia on a student visa since <date> and do not work for company YY.
I apologise for any previous misunderstanding and do not hesitate to contact me at the address/number below.
Thank you , <name>"
This should make things clear for the CO.
Good luck.
#3
Re: Please help me. My case officer misunderstood
I would write a CLEAR letter/email outlining exactly what you just said above - to your CO - which will clarify the mistaken understanding.
I don't see why this is dodgy - it's just a simple mistake.
Just write something like;
...................
This should make things clear for the CO.
Good luck.
I don't see why this is dodgy - it's just a simple mistake.
Just write something like;
...................
This should make things clear for the CO.
Good luck.
armandra!
#4
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Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,825
Re: Please help me. My case officer misunderstood
Dear All,
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
#5
Re: Please help me. My case officer misunderstood
Dear All,
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
#6
Joined: Mar 2010
Posts: 355
Re: Please help me. My case officer misunderstood
If I go by the thinking of your agent, I also start thinking, why do you have to give updated contact information of the HR manager who has already left. I as a case officer, which I am not , would expect you to give me contact info of your new manager because I would assume that company would mantain all your record... join date, duties etc, and this information should not be secret to only one manager....any manager should be able to verity it... this way I would feel safe if company can verify that you work there, not a person....Since you are relying too much on one person, thats why your agent is saying it sounds like doggy....
I would suggest you to provide contact information of both the persons.. new manager and old manager... so that it does not sound that doggy... and talk to the current manager about your situation if possible...
But your CO has only asked for your current employment... Just tell him/her you are student in this uni since this time...
I would suggest you to provide contact information of both the persons.. new manager and old manager... so that it does not sound that doggy... and talk to the current manager about your situation if possible...
But your CO has only asked for your current employment... Just tell him/her you are student in this uni since this time...
Dear All,
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
Last edited by adeel.zafar; Dec 6th 2010 at 7:28 am.
#7
Re: Please help me. My case officer misunderstood
If I go by the thinking of your agent, I also start thinking, why do you have to give updated contact information of the HR manager who has already left. I as a case officer, which I am not , would expect you to give me contact info of your new manager because I would assume that company would mantain all your record... join date, duties etc, and this information should not be secret to only one manager....any manager should be able to verity it... this way I would feel safe if company can verify that you work there, not a person....Since you are relying too much on one person, thats why your agent is saying it sounds like doggy....
I would suggest you to provide contact information of both the persons.. new manager and old manager... so that it does not sound that doggy... and talk to the current manager about your situation if possible...
But your CO has only asked for your current employment... Just tell him/her you are student in this uni since this time...
I would suggest you to provide contact information of both the persons.. new manager and old manager... so that it does not sound that doggy... and talk to the current manager about your situation if possible...
But your CO has only asked for your current employment... Just tell him/her you are student in this uni since this time...
#8
Banned
Joined: Mar 2010
Posts: 448
Re: Please help me. My case officer misunderstood
Not replying to CO would be a blunder IMHO
INFORM HIM RIGHT AWAY THAT HE MISUNDERSTOOD OFCOURSE IN NICE ASS-KISSING words
INFORM HIM RIGHT AWAY THAT HE MISUNDERSTOOD OFCOURSE IN NICE ASS-KISSING words
#9
Re: Please help me. My case officer misunderstood
Just write to your case officer telling him you have not joined a new job, but your manager did and you supplied his updated situation as you thought that CO might want to further contact him.
And do yourself a favour and dont send the contacts of new manager in your old company that you do not know as some people suggested.
And do yourself a favour and dont send the contacts of new manager in your old company that you do not know as some people suggested.
#10
Forum Regular
Thread Starter
Joined: Aug 2009
Posts: 201
Re: Please help me. My case officer misunderstood
thanks to those who gave me suggestions.. my CO accepted that "HE IS SILLY" lol
#13
Re: Please help me. My case officer misunderstood
Dear All,
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
My manager who gave me the reference letter in which all my job duties were mentioned resigned from company and joined new company. My manager recieved verification call in Dec 09. But now he is in new company. I resigned from that company before him and came to Australia on student visa. Because of good relation with my old colleagues I was able to grab my manager new phone number and email address. (I DONT KNOW NEW MANAGER OF MY COMPANY). After getting his new contact details I informed my case officer that my manager who gave me the reference letter has resigned and updated him with new contact details. NOW my CO misunderstood and thinks that I have joined new company and now asking for my new employment details where as my status is same. ONLY MY MANAGER RESIGNED WHO GAVE ME REFERENCE LETTER . Now my agent thinks that we did mistake and we should not inform him because now my CO can think that this is DODGY, how i know about my manager new contact details but we worked for 2 years together that is why i am still in contact with my old colleagues including my manager but he thinks CO might think its dodgy. Now Please please advice me what should i do.. PLEASE DONT POST ANY NEW PERSONAL QUESTIONS IN THIS THREAD and Moderators please you suggest me as well what I SHOULD DO please please help me .. I am very stressed right now
Now you have done a mistake. Clearly write an email to CO informing him about his misunderstanding and your blunder.
There is nothing to worry about
#14
Re: Please help me. My case officer misunderstood
First of all, you shouldn't have informed your CO about your manager's job switching. Because your CO is not concerned with your manager.
Now you have done a mistake. Clearly write an email to CO informing him about his misunderstanding and your blunder.
There is nothing to worry about
Now you have done a mistake. Clearly write an email to CO informing him about his misunderstanding and your blunder.
There is nothing to worry about