Bermudashorts

I was allocated a CO recently and need to contact them about something. Easy - you'd think?

Anyway I firstly tried to contact them by sending a PLE but I am just not sure it is going to reach my particular CO as all PLE's go to the same place I would imagine. Also I expect they are inundated with PLE's after the recent annoucements, anyway so far have not had a response.

I then tried replying to the email I received from the CO, but that is just the generic email address and I have immediately got an automated reply telling me to send a PLE.

Is this how everyone communicates with their CO?

erco

im not sure about the accountant side of things but i was MODL non CSL.

CO appointed and meds police checks done but after 23/9/09 we have lost the CO and may have a sustantial wait for another 1.

when we had CO we didnt contact him but his name was on the appointment doc he sent (via agent)

Erco

scaria197

Bermudashots,

-If you need to inform about something/something that you think has changes with respect to your application: fill form 1022 and scan and send form to the email address provided in the intial contact (pdf document) from CO

-If it is something you want to ask him, lodge a PLE. Unfortunately, the CO will not answer the PLE.

-Call ASPC and share your question. They will either put you on hold and get an answer for you, or say we have noted it in your file and your CO will contact you in case they need to.

Sorry my answers may not help,but the system is designed to allow CO's minimum contact to the applicant else everyone will flood them with questions everyday.

-scaria197

krishnaecetech

Think there is some one/system which adds all our details to your file and then CO will take a look at it. As far as I know PLE should work things out. You should get a response for your PLE by max of 5th working day after the day you lodged your PLE. It was a holiday in Aus on Monday so you will get your response soon if you are waiting for it.

Again when a CO responds back to us seems like they are using some common mail id rather than specific ones related to them not sure if such specific ids exist. CO always remain hidden from us

Bermudashorts

OK thanks everyone, I will hope the PLE does the trick, it must be about five days by now since I sent it.

The CO asked me to contact them if I cannot provide the docs within 28 days, but then it seems it is very hard to actually do this!

asadsherazi

Hi which doc, we need to provide within 28 days? actually i have just emailed Form-956 to get rid of my agent, i am afraid that if DIAC has sent some document that need to be provided within short due time...

I emailed my Form-956 on last Thursday Sep 24, 2010. When should i lounge a PLE to inquire about the status of my Form-956 ??

Or will CO or any body from DIAC will contact me and acknowledge me on my email address that they have received my new contact datails that i provided on Form-956 ??

Pollyana

28 days was the timeline given by a certain CO to a certain poster. Totally irrelevant to your application and as this thread is a year old and has nothing to do with your situation I am closing it.