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Case Officer

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Old Sep 17th 2009 | 11:32 am
  #1  
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Default Case Officer

How will i know I have a case officer???
Can I see on status page of he/she will mail me imediately??
 
Old Sep 17th 2009 | 11:38 am
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Default Re: Case Officer

Originally Posted by John110
How will i know I have a case officer???
Can I see on status page of he/she will mail me imediately??
usually u will get an email if u r allocated a CO
 
Old Sep 17th 2009 | 11:44 am
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Default Re: Case Officer

A CO will only contact an applicant if more information is required. There are many cases where information was frontloaded and the first contact with a CO was 'visa granted'.

If your application has been untouched after lodgement, there are some tell tales prior to this, such as 'application being processed further' (but only if YOU did not ask for more information through PLE, or uploaded new information, or send docs through e-mail to DIAC), and the next stage is documents changing from 'required' to 'met'. Sometimes a 'requested' is put in, and in this case it is normally accompanied by an e-mail of the CO asking for these documents.

A CO will not contact an applicant to say 'hi, I am your CO and I will be working on your file' when they do not need more information from you.

Cheers,
Sylvia
 
Old Sep 17th 2009 | 10:22 pm
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Default Re: Case Officer

Originally Posted by 9999
usually u will get an email if u r allocated a CO
That is not correct. Your case officer will only contact you if he or she requires information from you.
 
Old Sep 18th 2009 | 12:20 am
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Default Re: Case Officer

Originally Posted by 9999
usually u will get an email if u r allocated a CO

I have heard of cases here on BE, where applicants got their visa without being contacted by a CO...
 
Old Sep 18th 2009 | 2:18 am
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Smile Re: Case Officer

Originally Posted by John110
How will i know I have a case officer???
Can I see on status page of he/she will mail me imediately??
don worry... you would eventually come to know when U get visa OR when CO needs some more docs from your side.
Good luck!!
 
Old Oct 3rd 2009 | 6:44 pm
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Default Re: Case Officer

Hi everyone

I have been allocatded a case about three weeks ago on a state sponsership before the sept changes. They have requested some docs which i have forwarded on. Does anyone if i will be pushed further down the queue because the changes hope not.

Cheers scott
 
Old Oct 3rd 2009 | 11:24 pm
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Default Re: Case Officer

Depends on whether you are CSL or not.
 
Old Oct 4th 2009 | 9:37 am
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Default Re: Case Officer

HI Scott,

Unfortunately, DIAC has advised that the Direction applies to applications in the pipeline that have not been finalised, as well as to applications lodged with the Department of Immigration and Citizenship, on or after 23 September 2009.

Here's a link to the information DIAC posted on 23 September - it might be worth you having a quick read, especially Q6 and Q9-12.

Best regards
Susan
 
Old Oct 4th 2009 | 7:08 pm
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Default Re: Case Officer

Originally Posted by eurosyl
A CO will only contact an applicant if more information is required. There are many cases where information was frontloaded and the first contact with a CO was 'visa granted'.

If your application has been untouched after lodgement, there are some tell tales prior to this, such as 'application being processed further' (but only if YOU did not ask for more information through PLE, or uploaded new information, or send docs through e-mail to DIAC), and the next stage is documents changing from 'required' to 'met'. Sometimes a 'requested' is put in, and in this case it is normally accompanied by an e-mail of the CO asking for these documents.

A CO will not contact an applicant to say 'hi, I am your CO and I will be working on your file' when they do not need more information from you.

Cheers,
Sylvia
for my example... some documents are Requested but did not get email from CO? my PCC here in singapore need letter from CO to be able to process application. So I need to PLE and ask the CO to email me?
 
Old Oct 4th 2009 | 7:19 pm
  #11  
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Default Re: Case Officer

Originally Posted by korn_bo2
for my example... some documents are Requested but did not get email from CO? my PCC here in singapore need letter from CO to be able to process application. So I need to PLE and ask the CO to email me?
Did your case officer request your medicals and police checks? If so then the request is probably sufficient. If not then asking for a letter will not do you any good.
 
Old Oct 4th 2009 | 7:37 pm
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Default Re: Case Officer

Originally Posted by Dorothy
Did your case officer request your medicals and police checks? If so then the request is probably sufficient. If not then asking for a letter will not do you any good.
Hi Dorothy, no email from CO but the status of my PCC and Meds says "Requested"...
 
Old Oct 4th 2009 | 8:12 pm
  #13  
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Default Re: Case Officer

Originally Posted by korn_bo2
Hi Dorothy, no email from CO but the status of my PCC and Meds says "Requested"...
Check your spam folder for the request. If you are using an agent they may have the request letter.
 

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