URGENT HELP NEEDED PLEASE!!

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Old Mar 4th 2010, 6:55 am
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Default URGENT HELP NEEDED PLEASE!!

We have friends living here on a 2 year work permit, expiring in June this year.
Their 6 year old daughters passport is due to expire in April and her student visa expires in March.
Now they have been told by NZIS that they cannot renew the visa without a valid passport and they cannot renew the passport in NZ as
they dont have the correct documents (only have short copies but need full birth certs, original marriage cert, they married in USA and only got a copy of original cert)
By the time these documents are applied for, and are processed, the visa and passport will have expired and their daughter can be deported along with the rest of her family.
It has been suggested that they fly back to the UK to renew he passport but obviously this will cost mega dollars.
Can anyone help point them in the right direction please?

Last edited by RobDon; Mar 4th 2010 at 7:15 am.
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Old Mar 4th 2010, 7:18 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Originally Posted by RobDon
We have friends living here on a 2 year work permit, expiring in June this year.
Their 6 year old daughters passport is due to expire in April and her student visa expires in March.
Now they have been told by NZIS that they cannot renew the visa without a valid passport and they cannot renew the passport in NZ as
they dont have the correct documents (only have short copies but need full birth certs, original marriage cert, they married in USA and only got a copy of original cert)
By the time these documents are applied for, and are processed, the visa and passport will have expired and their daughter can be deported along with the rest of her family.
It has been suggested that they fly back to the UK to renew he passport but obviously this will cost mega dollars.
Can anyone help point them in the right direction please?
We have just renewed our eldest (4yrs old) UK passport whilst here in New Zealand.... we had the passport back with us in just under two weeks and I personally drove down to NZIS in Wellington to organise his student permit on the day.

Your friends need to go to: http://ukinnewzealand.fco.gov.uk/en/...pplying-in-nz/ and follow the instructions there.

David
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Old Mar 4th 2010, 8:17 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Originally Posted by thedtb
Your friends need to go to: http://ukinnewzealand.fco.gov.uk/en/...pplying-in-nz/ and follow the instructions there.

David
And it's surprisingly (for a govt dept) easy to follow
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Old Mar 6th 2010, 2:54 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Thanks for your replies.
It seems they were told the wrong info by NZIS over the phone, so they went armed with all their documentation to NZIS in Wellington and got it all sorted face to face!
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Old Mar 6th 2010, 9:48 pm
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Default Re: URGENT HELP NEEDED PLEASE!!

Ha - We gave up asking NZIS anything over the phone and resorted to doing everything face-to-face... much better,far more reliable and much less contradictory advice given in person!
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Old Mar 7th 2010, 1:35 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Our friends would agree with you 110%!
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Old Oct 11th 2010, 10:08 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Originally Posted by RobDon
We have friends living here on a 2 year work permit, expiring in June this year.
Their 6 year old daughters passport is due to expire in April and her student visa expires in March.
Now they have been told by NZIS that they cannot renew the visa without a valid passport and they cannot renew the passport in NZ as
they dont have the correct documents (only have short copies but need full birth certs, original marriage cert, they married in USA and only got a copy of original cert)
By the time these documents are applied for, and are processed, the visa and passport will have expired and their daughter can be deported along with the rest of her family.
It has been suggested that they fly back to the UK to renew he passport but obviously this will cost mega dollars.
Can anyone help point them in the right direction please?
RobDon - I'm curious - how did your friends go on?
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Old Oct 12th 2010, 12:46 am
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Default Re: URGENT HELP NEEDED PLEASE!!

Originally Posted by thedtb
RobDon - I'm curious - how did your friends go on?
They went in person to NZIS in Wellington and it was sorted there and then!!
Completely contradicting what they were told over the phone!!
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Old Oct 12th 2010, 11:27 am
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Default Re: URGENT HELP NEEDED PLEASE!!

You know.... how did I miss the fact that you'd already said that previously??

Oh well, it was late when I posted that msg last night.. that's my excuse!

I'm glad they got it sorted though!
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