Is it normal practice......

Old Sep 28th 2009, 1:52 pm
  #1  
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Default Is it normal practice......

........not to hear anything from your case worker?

have applied for the LTBV

got a letter confirming reciept of our application, telling us we were in a cue.

a few weeks later got another letter saying we were 4-6 weeks away from someone taking on our case.

That is the last we have heard.

I called the helpline, who told be they had taken the case on, on the 15th July and also gave me the e-mail address of our caseworker.

I e-mailed him 2 weeks ago to see if he could update me, but have had no reply

Can anyone suggest what would be a good next step? I don't want to hassle them, but would like to know how the application is going.

They say 75% of this type of visa is cleared within 3 months?
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Old Oct 8th 2009, 11:00 am
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Default Re: Is it normal practice......

UPDATED....
Spoke to an advisor who said, just send him another e-mail to say Hi and make contact, which I did.

Still no reply

I am getting worried now, what should I do?
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Old Oct 8th 2009, 11:12 am
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Default Re: Is it normal practice......

Hi Paulocimini,
Sorry cant offer much practical help but to say keep your chin up, and keep at them!!! perhaps phone and email once a week until the buggers answer!!!! think thats what I might do, think they forget they hold our lives dangling by a piece of string, good luck tho, keep us posted...........
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Old Oct 8th 2009, 8:14 pm
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Default Re: Is it normal practice......

Originally Posted by paulocimini View Post
UPDATED....
Spoke to an advisor who said, just send him another e-mail to say Hi and make contact, which I did.

Still no reply

I am getting worried now, what should I do?
Hi Paulocimini

I had the same problem. In the end I e-mailed and rang and left a message once a week, eventually a very very pleading one and she answered, by e-mail. I know how frustrating it is believe you me, all I can advise is persistent patience. They will reply eventually. Incidentally I have never spoken to my CO on the phone and the phone was never answered - ansaphone only. I was advised they don't answer calls otherwise they would never get any of the cases actually done, and I can see the logic in that. Hth and good luck

Cheers

HH
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Old Oct 28th 2009, 8:32 am
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Default Re: Is it normal practice......

Originally Posted by HHBoP View Post
Hi Paulocimini

I had the same problem. In the end I e-mailed and rang and left a message once a week, eventually a very very pleading one and she answered, by e-mail. I know how frustrating it is believe you me, all I can advise is persistent patience. They will reply eventually. Incidentally I have never spoken to my CO on the phone and the phone was never answered - ansaphone only. I was advised they don't answer calls otherwise they would never get any of the cases actually done, and I can see the logic in that. Hth and good luck

Cheers

HH
Thanks for the input. I'm still waiting to hear. Have just e-mailed again, fingers crossed
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Old Oct 28th 2009, 11:44 am
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you hear from her soon!
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Old Oct 28th 2009, 11:53 am
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Default Re: Is it normal practice......

I maybe gave you this link already.
If not try

Benz1. It is specifically for LTBV.

Tell them that BEVS says Hi
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