Moved: Restructured Immigration Section for High Commission
Jun 27th 2007, 3:48 pm
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Location: Farnborough, Hants to Wasaga - Ontario
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Moved: Restructured Immigration Section for High Commission
Just receivbed this from th "Emmigrate" magazine email:
"Following significant changes at its Immigration Section last summer, the Canadian High Commission reports on the benefits now being realised for those with visa applications pending
One of the more welcome outcomes has been an increase to our staff complement, putting resources where the pressures are greatest. In 2007 we have also benefited from a fairly steady stream of temporary duty officers on short assignments from Canada who have pitched in at the visitor counter, allowing London-based officers to concentrate on their immigrant processing work.
We have also put more resources in the hands of staff to allow them to make decisions faster, including reference tools, tools to assist background checks and anti-fraud tools that return faster, less labour intensive results.
For applicants, both actual and prospective, we have created a dedicated Client Service Unit, which is responsible for handling enquiries, including case-specific enquiries that don't require the attention of the teams involved in processing. This frees up the teams to focus on casework. The Client Service Unit has also been heavily involved in making changes to our website and email enquiry services; making better information available to address the questions we most frequently get asked. This means fewer queries, which in turn means more, and faster, processing."
andrew
"Following significant changes at its Immigration Section last summer, the Canadian High Commission reports on the benefits now being realised for those with visa applications pending
One of the more welcome outcomes has been an increase to our staff complement, putting resources where the pressures are greatest. In 2007 we have also benefited from a fairly steady stream of temporary duty officers on short assignments from Canada who have pitched in at the visitor counter, allowing London-based officers to concentrate on their immigrant processing work.
We have also put more resources in the hands of staff to allow them to make decisions faster, including reference tools, tools to assist background checks and anti-fraud tools that return faster, less labour intensive results.
For applicants, both actual and prospective, we have created a dedicated Client Service Unit, which is responsible for handling enquiries, including case-specific enquiries that don't require the attention of the teams involved in processing. This frees up the teams to focus on casework. The Client Service Unit has also been heavily involved in making changes to our website and email enquiry services; making better information available to address the questions we most frequently get asked. This means fewer queries, which in turn means more, and faster, processing."
andrew
