Caitilin

well, i emailed the chc after not receving anyting since sept 2005....i was worried my address change letters havent't got through as i can't seem to get onto ecas either.

Got a very nice email back saying they've updated my file with my new addy and will resend mail.


Implying there is mail.

Which makes me wonder if i should resend proof of my MSc as well.

Here's hoping the postie brings good news soon!

leestrauch

we were in similar situation. applied in aug 05 heard nothing until july 07 when we received our 90 day letters. sent all info back aug 07 and expected to wait 3 months for medical request. emailed chc and asked what was taking so long. they replied a few days later to say that the application could take as long as 5 months. waited 5 months and still heard nothing. emailed them again saying first told 90 days, then 5 months WHAT NEXT.
they replied after a few days and apologised for the delay and said that our app would be screened within 3 weeks which will be 5th feb, so provided they stick to that we should be receiving our medical requests next week.
holding thumbs

us3andthedog

Lets hope all us aug 05 and before do recieve our med requests soon.
Just out of interest what was chc email address?

Caitilin

i'd settle for a 90 day letter...

the email is [email protected]

Good luck and keep us posted!

gotoronto

Sorry, what date did you apply in August 05?

Good news that you actually got a date to look forward to.

Thanks

gotoronto

Hi leestrauch

So did the CHC contact you by Feb 5th?

thanks

Alison33

Hi Caitilin

Just wondered how long it took CIC to reply to your email. I'm having real trouble getting them to respond at all. I even went in person to their office on Tuesday and they promised to call within 48hrs but still no call. I sent a email on Sat and no reply yet to that either. Receptionist said that they can take up to 30 days to reply to emails. If I don't get a reply soon I may start bombarding them with phonecalls - they can't ignore me forever

YYZlover

I sent an email to CHC early last year and never heard anything back. I believe it says somewhere that if the question you're asking is on the site they won't respond. I guess they feel that you just have to sit it out like the rest of the applicants.

Caitilin

They took slightly over a week and they havent' yet responded to my reply, which is also over a week.

TLB

hi,
Just a little tip for e-mailing chc.

On the front of any mail you receive from chc there should be your file number
and the initials of the officer who is dealing with your case.
If you include the initials as well as the file number your e-mail has got a better chance of getting to the right person dealing with your file.

good luck to all of you waiting, I know it drives you mad some days.

Alison33

Thanks for the great tip. x

IckleHelen

Caitilin - Have you heard anything?

We are in exactly the same situation. We are Aug 05 AOR and haven't received a 90 day letter yet. We too changed address so its possible that our 90 day letter went astray, but I can't get them to confirm it.

I emailed them at the above address, they were quick to respond (1 day) but didn't actually answer my question as to whether they'd sent a letter. I emailed them again and asked them to clarify - that was almost two weeks ago and as yet have no response.

I've sent yet another email today to ask them to respond. I don't know what else to do? Is writing a letter or faxing them more effective? Is there a phone number we can call?

Caitilin

they didn't answer my question either till the 31st, when they suddenly sent me a wordperfect document (and who uses wordperfect these days?!) that was my 90 day letter, that htey said they'd sent on hte 15th of Dec.

So 45 days in. I'm now doing a mad scramble to get everything and will send everything sans police certs if I don't have them yet if I have to to make the deadline as i'm not assuming the new date = new deadline.


I'd give them a week or so. They only responded then with an email with hte 90 day letter for me, but I would start considering collecting stuff. There's another post out there with a copy of my 90 day letter - feel free to use as guideline.