Criminal Rehab 'info only' London timeline
 

My application for criminal rehab 'info only' was received by London CIC on the 18th April 2011 according to Royal Mail. As of yet, I have heard nothing from them. No acknowledgement that they have received my papers or that they are processing it.

Is this normal? Should I try and contact them and chase things up? How can I contact them? How long could this take?

I am travelling to London in June. Can someone help me at the embassy if I was to make enquiries?

I have read on the forums that some have heard within weeks.

Many thanks

Re: Criminal Rehab 'info only' London timeline
 

Hi

My son's took 14 weeks and 2 emails to CIC before we received the letter informing him that he did not need to apply for rehabilitation. You're going to have to be patient for a while longer I suspect.

Poppit

Re: Criminal Rehab 'info only' London timeline
 

ok thank you.

I don't suppose you have the email address that you used?

regards

Re: Criminal Rehab 'info only' London timeline
 

Hi

He sent a case specify enquiry which can be found on the CIC website.

Goodluck.

Poppit

Re: Criminal Rehab 'info only' London timeline
 

many thanks

Re: Criminal Rehab 'info only' London timeline
 

Looks like I have to just wait then.

Still waiting for any sort of response. I've waited 6 weeks since posting my application before sending a case specific enquiry email. This email has yet to be acknowledged 25 days on since sending it.

So So Frustrating this waiting malarchy.

Re: Criminal Rehab 'info only' London timeline
 

You do know it can take over a year? So a bit early to be so frustrated with it.

Re: Criminal Rehab 'info only' London timeline
 

what for a 'for info' application? Really

Re: Criminal Rehab 'info only' London timeline
 

Still haven't heard a thing! My start date at work was supposed to be august 15th. Gutted! :(

Anyone else out there waiting? Anyone had a response yet? How long have you been waiting?

Re: Criminal Rehab 'info only' London timeline
 

Hi

I would be sending a case specific email informing them of when you sent the application 'for info only', and asking how long it is likely to be before your application is processed.

Goodluck.

Poppit

Re: Criminal Rehab 'info only' London timeline
 

I have sent a few case specific enquiries now. I have yet to get a reply. :(

Re: Criminal Rehab 'info only' London timeline
 

Have you been using the email form on their website, or sending a direct email? There are lots of comments on the forum about people getting no response from the web form. If you search the forum you'll find an email address for London enquiries, I'd use that?

Re: Criminal Rehab 'info only' London timeline
 

Yes, I've been using web form. Thanks this sounds about right what's the point of providing a service that doesn't work? arghh hahaha:confused:

Re: Criminal Rehab 'info only' London timeline
 

Send a direct email then? It's odd that they're not responding, but the email usually gets a response within 2 or 3 days max.

Re: Criminal Rehab 'info only' London timeline
 

yes I have sent a direct email this morning. fingers crossed . many thanks

Re: Criminal Rehab 'info only' London timeline
 

Still waiting to hear back! :(

Re: Criminal Rehab 'info only' London timeline
 

Honestly, I have REAL issues with these ppl in London CIC!

I sent an application in 2009 knowing full well it could take a year to process. So when the year was coming up I contacted them to see how they were getting on, only to be told they'd not received it ......despite somebody in CIC signing for it!

Now, I'd like to think this was a one off case, but I would keep on top of them! (well as much as a mere mortal can, since they cower behind web-form email)

Good luck!

:D

Re: Criminal Rehab 'info only' London timeline
 

Well this is what is worrying me. Have they actually received it? And are they actually processing it?

They won't speak to you face to face.
They won't reply to emails web form or via direct email.
They won't speak to you over the phone.
And they won't send any correspondance via the mail system.

I am a long way off a year but I'm not after full rehabilitation, just to see if I am deemed to be rehabilitated or not.

Very frustrating.

Do I email every week? or will this just make them want to ignore me forever?

Can someone please advise me
thanks

Re: Criminal Rehab 'info only' London timeline
 

and there's the dilemma.

having had emails ignored in the past, I don't actually think it matters either way;

you send an email - they ignore you
you send multiple emails .... you get the picture!

I'm sending you some good karma....hopefully that'll help :fingerscrossed::fingerscrossed::fingerscrossed:

...and go help an old lady cross the street too......

Re: Criminal Rehab 'info only' London timeline
 

thanks I hope I won't need it though. Fingers crossed, be patient and hope for the best. Maybe i will hear when I least expect it!:thumbup:

Re: Criminal Rehab 'info only' London timeline
 

Seriously how hard is it to respond to an email!?!?! :confused::frown::banghead::angry_smile:

Re: Criminal Rehab 'info only' London timeline
 

Hi

I hope you hear something soon!

When my son applied 'for information only' he emailed them twice, and both times they responded within 48 hours, so can't complain.

All I can say is goodluck.

Poppit

Re: Criminal Rehab 'info only' London timeline
 

Oh don't even get me started on the frustrations because of the Canadian CIC in London. I can almost understand them not accepting phone calls or face to face enquiries, but if that is the case they MUST respond to letters and emails and generally be better at keeping applicants more informed.

Currently waiting on a work permit and TRP and they have been utterly useless at keeping me informed. I guess the typical 9-5 office worker at the embassy doesn't realise that for applicants it is a massive issue and basically our whole life during the time that we are waiting. Can't do anything until we get a response from them!

Re: Criminal Rehab 'info only' London timeline
 

Still no response from London. :confused::confused::confused:

Re: Criminal Rehab 'info only' London timeline
 

Did you simply file for info only without fee?

Re: Criminal Rehab 'info only' London timeline
 

I applied for "Info Only" on the 26th September. I have not heard anything so will email them as work wanted me to visit the end of October. Getting awkward now even though I have been told I am "rehabilitated" as my offence was over 19 years ago. Had a letter from the attention centre were I attended.

Will let you know if I hear anything.

Re: Criminal Rehab 'info only' London timeline
 

Yes I applied for info only without a fee. They signed for it April 21st 2011. Still not a thing

Re: Criminal Rehab 'info only' London timeline
 

Well my offences are also spent but still need that official document from London to say that I am rehabilitated and admissable to Canada. I was due to start employment August 15th! :(

Re: Criminal Rehab 'info only' London timeline
 

what email address have you used?

Re: Criminal Rehab 'info only' London timeline
 

When you say spent do you mean they are sufficient for you to meet the "deemed rehabilitated" requirement?

Re: Criminal Rehab 'info only' London timeline
 

that's right 5 years for non custodial offences. my offences were deemed spent 2 years ago so I hope I will be 'deemed rehabilitated'

I still think no acknowledgement or update since I sent my app in April is very poor

Re: Criminal Rehab 'info only' London timeline
 

[email protected]

also done a few case specific enquiries

Re: Criminal Rehab 'info only' London timeline
 

Hmm I sent a for info only request last week.

Looks like they will be processing my full sponsorship app before I hear anything back.

Ahh well. I pretty convinced of deemed rehab. Just wanted more peace of mind before they get the spousal app in the new year.

Re: Criminal Rehab 'info only' London timeline
 

I'm convinced too but didnt want to take the risk booking flights for a family of 4 just to be turned round at the airport and have to pay for expensive flights back.

There doesn't seem to be any consistency with the process. You may get dealt with quicker than me as mine was for a military offence and for a police caution.

Some people have heard back within weeks and some have taken years. I just hope that I'm not one of the ones who waits a year only to be told they have not received an application and have to start again.

Re: Criminal Rehab 'info only' London timeline
 

Just to let you all know that I received an email from London today :thumbsup:

It basically says that they have sent a letter out and to please wait for that before making any further enquiries:D

They must have got sick of my nagging!

Fingers crossed!

Re: Criminal Rehab 'info only' London timeline
 

Well here we go again!

They told me in an email that they sent a letter on the 17th Novemeber. This letter has still not arrived. I emailed on monday to say that I have not received this letter. I have not had a reply yet, so I am back to the waiting game again.

Why do I feel like I'm being messed around and lied to!

Re: Criminal Rehab 'info only' London timeline
 

I know it's frustrating but if they say that a letter has been sent you will receive it soon. My son's letter was dated 2 weeks prior to him receiving it, so you should get it in the next week.

Good luck!

:starsmile:

Poppit

Re: Criminal Rehab 'info only' London timeline
 

I dont understand why they can't email you also a copy of the letter.

They emailed me my confirmation of work permit letter...

Re: Criminal Rehab 'info only' London timeline
 

They replied to me today asking whether I had received it yet. I replied saying no not yet. It all seems too unprofessional. Oh well hopefully getting closer.

Re: Criminal Rehab 'info only' London timeline
 

The only thing worse than not receiving a response is receiving a response which turns out to be a lie and then they just ignore you.:frown: