Airtel
 

Are any of you having problems with Airtel?

My balance keeps changing overnight! Could it be a ghost using the phone when it is switched off.

Bit p!ssed off with it now.

Re: Airtel
 

They do charge you for those stupid "service" messages if you open them. And they seem to subscribe you to text services that you haven't asked for. I was told that the person you recharge your balance with gets commission to sign people up for stuff whether they want it or not.

Don't know if it will help but we just delete the service message without opening. They are really annoying though. :thumbdown:

Re: Airtel
 

Try contacting someone here

http://www.airtel.in/wps/wcm/connect.../reach+airtel/

Idea have simple procedures for stopping all this crap that can be activated on-line or by e-mail.
Cant finf any useful info on Airtels website though, so a call/sms might be needed......worthwhile though as once its done, its done!

Re: Airtel
 

I had my airtel package for 2 years Rps15/- per day no problems the 4 months ago it changed without my consent and it was costing a fortune like you the balance dissappeared overnight, then i attempted to get the basic package changed, spent 3 hours in the airtel office in panjim, waited waited then they refused to do it on my old number. wonder why:eek:
So now have Tata indicom which is fine for what i need, but the new relience broadband is really quick and if you have problems with weak signal works a treat (2 friends now have this, but as usual FN pay more deposit etc):eek:

Re: Airtel
 

I posted about this problem last season - when we arrived all the money had disappeared from our Airtel phone about 500rps I think) emailed, phoned, went into the office in Panjim etc and never got anywhere until I sent umpteen VERY rude emails to them. Never did get the money back, well except for 37rps which they said was all they had taken.
Noni will try and find out who I sent the emails to and let you know.
There are internet forums where hundreds of Indian people are complaining about this problem.

Re: Airtel
 

Thanks Em the little bastards to-day have really made me mad. I Had 130 rups (100 gone again overnight) on my phone when I left apartment, went to beach texted friend UK 5 rups. and balance came up 9 rups.20. WTF (my new word From Dread) Tried to ring customer service got through (SHOULD HAVE BEEN ENGLISH SPEAKING) asked for an english speaker and twice they put the phone down on us.:thumbdown::thumbdown:

Re: Airtel
 

Idea are no better - I got 'subscribed' to something called love 360 which is Rs 10 a week. They finally sent a no. to call to cancel but it just said call 3 - which says invalid service.
Finally got details from the phone shop but it involves calling 4444 then hitting no.s to answer questions in Hindi then speaking to Customer ''Service'' who want to know your name, current balance, last topup amount, date and time of last haircut etc etc.
The web page does allow you to block non-Idea stuff but doesn't cut in for 45 days. There's a National Do Not Disturb service (also for Airtel, but same delay)

AndyD 8-)# Welcome to India hahahahaHaHaHaHaHAHAHAHAAAAGH!

Re: Airtel
 

UP TO 45 Days......

I've done this for many people and in practice it cuts in after about a week maximum

Re: Airtel
 

32 days and counting! (it was about three weeks on Airtel last year)

AndyD 8-)#

Re: Airtel
 

My Tata dongle cost me 3.000/- that was with some airtime it lasted 2 months, recharged in january again 500/- still going and im on it alot as you all know fairly quick nd you can have more than one application open unlike airtel....

Re: Airtel
 

Hiya folks

Whenever Ive had problems like this with my phone I take the phone to a little phone shop in Porbo Waddo, Calangute. This shop is about 200 yards from Spitfire and Fitness Plus gym (at the entrance to some flats called Silverin). The young girl in there is excellent and really helpful in sorting things out. Worth a try I would say as she will actually do the sorting out for you by either text or ringing the helpline.
I used to get charged for those annoying ad texts on Idea but not any maore even though I still get sent them, and she sorted me half rupee text messages.
Hope this helps

Dread - the cheaper the better
x

Re: Airtel
 

noni - must have deleted the emails but will have to sort something out as they have started taking it from ours again today.
Doing J5 instructions and also going to take Dreds advice and going to the shop near to Spitfire. Will let you know what happens.
Em