Originally Posted by L'Acajou

Our CA woes just get worse, I realised yesterday that my bank card for my day-to-day account had expired at the end of May, no worries, I thought, just popped into my branch this morning to collect the new one, only to be told by the mystified clerk that one hadn't been ordered, even though, as we all know, it is "automatique"..... Lucky we have other accounts (and not all with CA!) We can manage the "10-15 days" delay, but that type of service is quite shocking We are running out of patience.

Originally Posted by Ka Ora!

If you have ever borrowed money from CA and it is paid off, Check that you are no longer paying the insurance fee, As they don't tie the insurance directly to their loans, The insurance only gets cancelled if the person tidying up the loan presses the right buttons

Originally Posted by L'Acajou

Good point, I will bear that in mind. We also realised that every time you need to fill in forms for a dreaded "dossier" you have to start again from scratch, they have the details they require, they just don't look them up or cross-reference, not just banks, assurance too! We seem to regularly re-provide information. We now scan important documents, birth certificates, etc so we can churn them out when necessary