Should I contact the UKVI?
Oct 25th 2019, 6:44 pm
#1
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Should I contact the UKVI?
My American wife has posted her documents to the UKVI in New York for inspection. This was over 3 weeks ago and we still haven’t heard anything. Is this unusual? I though all that happened at the UKVI is they scan the documents over to Sheffield? Will they email us to let us know they have done this or will we not hear anything now until the final visa decision?
Is it worth calling the UKVI to check the status of her application?
Is it worth calling the UKVI to check the status of her application?
Oct 25th 2019, 11:43 pm
#2
Joined: Feb 2012
Location: Not in Paris
Posts: 18,194
Re: Should I contact the UKVI?
You could call to see whether it’s being processed. They won’t be able to tell you more than that.
Oct 27th 2019, 11:29 am
#4
Joined: Feb 2012
Location: Not in Paris
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Re: Should I contact the UKVI?
Try sending an email to [email protected] and CC in [email protected]
Oct 27th 2019, 6:16 pm
#5
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Joined: May 2010
Location: San Diego, California
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Re: Should I contact the UKVI?
Presume you sent the documents via a system whereby you could track them.... and you have received proof they WERE delivered.
Oct 27th 2019, 6:39 pm
#6
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Re: Should I contact the UKVI?
yes we sent them via UPS next day delivery. They have 100% arrived at the offices. We just want to make sure it’s arrived in the correct hands and they are being processed. 3 weeks seems like a long time if they haven’t even been sent to Sheffield yet. I’ll email them today
Oct 27th 2019, 6:50 pm
#7
Lost in BE Cyberspace
Joined: May 2010
Location: San Diego, California
Posts: 9,662
Re: Should I contact the UKVI?
yes we sent them via UPS next day delivery. They have 100% arrived at the offices. We just want to make sure it’s arrived in the correct hands and they are being processed. 3 weeks seems like a long time if they haven’t even been sent to Sheffield yet. I’ll email them today
...in an earlier post you said you had sent them to the scanning centre in New York. So are you expecting them to be scanned there and your original documents to be sent back to you?
Oct 27th 2019, 6:51 pm
#8
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Re: Should I contact the UKVI?
yes exactly that. And what I need to know is will the UKVI inform me that they have done this?
Oct 29th 2019, 2:10 am
#9
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Re: Should I contact the UKVI?
Try sending an email to [email protected] and CC in [email protected]
Oct 29th 2019, 4:17 am
#11
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Joined: Jan 2013
Location: Western Australia
Posts: 21,139
Re: Should I contact the UKVI?
It's just a guess, but the 'not monitored' auto reply may apply to just one of those addresses (even mistakenly). Try sending your email again, this time to each address separately.
Oct 30th 2019, 8:06 pm
#13
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Re: Should I contact the UKVI?
im worried, if I keep emailing , they’ll think in being too pushy? Is there no way to contact UKVI in New York and ask them if they’ve scanned the documents over to the UK?
Oct 31st 2019, 1:08 am
#14
Joined: Feb 2012
Location: Not in Paris
Posts: 18,194
Re: Should I contact the UKVI?
There is no UKVI in New York, only VFS. You’ll need to contact them to see if your documents have been scanned. Did you include return postage?
Oct 31st 2019, 1:18 am
#15
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Re: Should I contact the UKVI?
Yes we did include return postage.
we’re trying to log into VFS global but it won’t work. So do you have an email for VFS New York that we can contact to check the status of our application?
It’s been 4 weeks on Monday since we posted our documents so I’m just worried. Because of UPS tracking we know the documents are in New York but VFS haven't let us know that they’ve scanned the documents to Sheffield or had any contact at all.