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NS&I account
Has anybody successfully used a Canadian phone number as 2 factor authentication on an NS&I account? Apparently on the NS&I system, all phone numbers must start with a zero, even those with a +1 country code, which means the verification call/text fails. Anyone else had the issue? I spoke with a couple of people (30 mins on the line and a big fat phone bill coming my way) and they were unable to fix it.
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Re: NS&I account
I just logged in to my NS&I account and the 2 factor authentication worked just fine. Received a phone call with the one time code almost immediately. Using my Canadian mobile number.
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Re: NS&I account
Originally Posted by tweed_wearer
(Post 13256817)
Has anybody successfully used a Canadian phone number as 2 factor authentication on an NS&I account? Apparently on the NS&I system, all phone numbers must start with a zero, even those with a +1 country code, which means the verification call/text fails. Anyone else had the issue? I spoke with a couple of people (30 mins on the line and a big fat phone bill coming my way) and they were unable to fix it.
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Re: NS&I account
I'm sure they sent a spoken code to my Canadian landline for 2FA. Actually I do have a UK SIM in my dual SIM phone but the landline was the number on file with them. So similar to British Columbian's experience above.
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Re: NS&I account
I saw on the NS&I website last week that overseas numbers would receive a call not text message.
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Re: NS&I account
Originally Posted by tweed_wearer
(Post 13256817)
Has anybody successfully used a Canadian phone number as 2 factor authentication on an NS&I account? Apparently on the NS&I system, all phone numbers must start with a zero, even those with a +1 country code, which means the verification call/text fails. Anyone else had the issue? I spoke with a couple of people (30 mins on the line and a big fat phone bill coming my way) and they were unable to fix it.
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Re: NS&I account
When i logged in to "ERNIE" on Saturday i was given the choice, text or phone call, i chose phone call. But its ironic because my phone call history said incoming call from France (33 country code. Strange!
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