Nexus interview tips
#16
Re: Nexus interview tips
I’ll just go to the Main Street office when I have update them. I can understand new passport and change of citizenship to be done in person but stuff like address, phone number and other personal stuff should just be online
#17
Re: Nexus interview tips
To cross the US/Canadian border by land we use a Nexus only crossing. We went into the US Nexus office last year to update our details...that’s when we were told they don’t share info and we must also update our info with the Canadian office. Next stop was the Canadian Nexus office...they confirmed this.
#18
Re: Nexus interview tips
To cross the US/Canadian border by land we use a Nexus only crossing. We went into the US Nexus office last year to update our details...that’s when we were told they don’t share info and we must also update our info with the Canadian office. Next stop was the Canadian Nexus office...they confirmed this.
So pointless going to two separate offices
#19
Lost in BE Cyberspace
Joined: Nov 2011
Location: Somewhere between Vancouver & St Johns
Posts: 19,849
Re: Nexus interview tips
Nobody has yet figured out how to scan a new passport bio data page barcode information over the internet yet thats why those with new passports need to visit an enrolment office to have this done by the US officers as guess what you use the passport at the Global Entry kiosks. Canadians just simply add the new passport to your profile as you only use the NEXUS card on entering Canada with your passport safely tucked away but readily available.
#20
Re: Nexus interview tips
Nobody has yet figured out how to scan a new passport bio data page barcode information over the internet yet thats why those with new passports need to visit an enrolment office to have this done by the US officers as guess what you use the passport at the Global Entry kiosks. Canadians just simply add the new passport to your profile as you only use the NEXUS card on entering Canada with your passport safely tucked away but readily available.
I don’t understand why you have to go in to update your address/phone number because Canada doesn’t have access online...?! This is what I am confused about!
#21
Lost in BE Cyberspace
Joined: Nov 2011
Location: Somewhere between Vancouver & St Johns
Posts: 19,849
Re: Nexus interview tips
From the website
NEXUS members can access the Trusted Traveler Programs (TTP) System to update address changes and passport information that is already on file. Even if you did not apply using the TTP System, you can still confirm or update your information by creating a TTP System account, which enables you to view and modify your file.
https://www.cbsa-asfc.gc.ca/prog/nex...es-eng.html#c1
#22
Re: Nexus interview tips
Where did you get that info from???
From the website
NEXUS members can access the Trusted Traveler Programs (TTP) System to update address changes and passport information that is already on file. Even if you did not apply using the TTP System, you can still confirm or update your information by creating a TTP System account, which enables you to view and modify your file.
https://www.cbsa-asfc.gc.ca/prog/nex...es-eng.html#c1
From the website
NEXUS members can access the Trusted Traveler Programs (TTP) System to update address changes and passport information that is already on file. Even if you did not apply using the TTP System, you can still confirm or update your information by creating a TTP System account, which enables you to view and modify your file.
https://www.cbsa-asfc.gc.ca/prog/nex...es-eng.html#c1
#23
Lost in BE Cyberspace
Joined: Nov 2011
Location: Somewhere between Vancouver & St Johns
Posts: 19,849
Re: Nexus interview tips
CBSA dont use that website but you as the traveller can which in turn updates info on the site. CBSA has their own internal site which they use which will eventually show that info.
#24
Re: Nexus interview tips
So the bottom line is you can update your info on the website, you just have to go to a centre to get your new passport scanned by the US authorities so you can use Global Entry kiosks. My understanding is you can do this at a Canadian NEXUS centre that also has US agents, like the Niagara Falls application centre I applied at in the first place.
And when you become a dual citizen you'll only have to physically update your passport info for your Canadian passport, as you wouldn't be using your UK one in the Global Entry kiosks. You can just update the UK one online.
And when you become a dual citizen you'll only have to physically update your passport info for your Canadian passport, as you wouldn't be using your UK one in the Global Entry kiosks. You can just update the UK one online.
#25
Re: Nexus interview tips
When I originally got NEXUS back in 2010 they wanted all your vehicle details and the CBP inspector at YYC specifically told me that I had to cross at land borders in that vehicle unless I added the details of my new vehicle.
So at Pacific Hwy, the CBP inspector asked me why I didn't use the NEXUS lane (I was in a rental) and I related that to him, and he said it was bullshit.
So when I bought a new car I signed up for SENTRI and had to pay $42 to add my car (they used to do vehicle inspections, but that was scrapped a year ago) and realized that I had actually been signed up for SENTRI for my old car all along back when I initially got NEXUS.
I have various other stories of a similar vien (like the non-changeable and then changeable passport details). Moral of the story is to make sure you keep your NEXUS record up-to-date, I'd say check it at least once annually because they have a habit of changing things.
Last edited by Steve_; Mar 16th 2018 at 1:38 am.
#26
Re: Nexus interview tips
By air. Don't need it by land. The passport requirement is because of the IATA rules, I've actually checked in using my NEXUS card although I put my passport details in the booking. Depends on the check-in agent.
#27
Re: Nexus interview tips
My card came through today and is activated.
One question:
I’m going across the border with the other half tomorrow, he doesn’t have NEXUS so we will have to use regular lanes but can I still give the Officer my Nexus card along with my passport using the regular traffic lanes?
One question:
I’m going across the border with the other half tomorrow, he doesn’t have NEXUS so we will have to use regular lanes but can I still give the Officer my Nexus card along with my passport using the regular traffic lanes?
#28
Re: Nexus interview tips
My card came through today and is activated.
One question:
I’m going across the border with the other half tomorrow, he doesn’t have NEXUS so we will have to use regular lanes but can I still give the Officer my Nexus card along with my passport using the regular traffic lanes?
One question:
I’m going across the border with the other half tomorrow, he doesn’t have NEXUS so we will have to use regular lanes but can I still give the Officer my Nexus card along with my passport using the regular traffic lanes?
Congrats
Edit: Because you are a UK citizen/PR not Canadian you will probably still need to present your UK passport and PR card so have those with you, but you can still present your NEXUS.
#29
Forum Regular
Joined: Jan 2009
Location: Picton, ON
Posts: 194
Re: Nexus interview tips
As this thread now seems to be about general Nexus issues - something we found the hard way was that when we became (dual) citizens we popped into the Nexus office at Pearson airport when travelling out to the UK, thinking we could just tell them, show our new passports and get the info on database updated. Wrong: for some reason they needed to take the card and post a new one out, so we couldn't use it for that trip. We should have called in on our way back!
#30
Re: Nexus interview tips
As this thread now seems to be about general Nexus issues - something we found the hard way was that when we became (dual) citizens we popped into the Nexus office at Pearson airport when travelling out to the UK, thinking we could just tell them, show our new passports and get the info on database updated. Wrong: for some reason they needed to take the card and post a new one out, so we couldn't use it for that trip. We should have called in on our way back!
You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership