Beware GB Liners
 

I had quotes from several companies for removals including GB Liners. The guy who came seemed ok but the price he submitted was more than another removal firm. I went with another company (Robinsons). Suddenly the sales guy turned into a complete nightmare ringing my home phone and mobile several times a day leaving messages becoming increasingly annoyed and aggressive in tone wanting to know why they had not got the business and what they could do. I signed a piece of paper to get a quote that he said just accepted the terms for them to quote but at this point he said that piece of paper meant unless I called him back I would be charged for the move whether I booked with them or not.:frown:

I finally emailed the regional manager who was great and stopped the calls. I know times are hard and I admire sales people for trying but there is a fine line between selling and intimidating and I felt personally GB Liners guy crossed it.

Lessons learned:

1. Don't sign anything just to get a quote
2. Be firm and escalate quickly when you get hassled

Hope this helps others

Re: Beware GB Liners
 

You've made a good choice with Robinson's, I used them a couple of years ago and the service was very good at both ends. :thumbup:

Re: Beware GB Liners
 

:thumbsup:We used GB Liners from Manchester office in late August to Toronto and found them very professional and efficient. No hard sell tactics, very helpful at all times. I would recommend them in the future and very competitive in price.:thumbsup::)

Re: Beware GB Liners
 

Agree with the above poster we used the Manchester branch of GB Liners and they were fantastic. Sounds like that sales guy was a bit desperate to meet targets! Not sure why you'd need to sign anything for a quote!