|
Why does Australia Post like damaging my stuff so much?
Passports, birth certificates, you name it. There is nothing of importance that Australia Post hasn't bent or damaged in some way. Our daughter's British passport application was turned around in nine days and arrived from the UK via DHL without a scratch. We were very impressed. The next day the original documents we sent to NSW to support the application, arrived back with us, via Australia Post - no protection, no card-backing, just stuffed in a plastic envelope, and crumpled like waste paper. My Australian passport also got the same treatment.
So, as Aristotle might ask, why does Australia Post exist? Is it to make us question the nature of morality? Or is it just for a laugh? |
Re: Why does Australia Post like damaging my stuff so much?
I have never had a problem, but then I haven't used them too much, so can't really say good or bad. :)
|
Re: Why does Australia Post like damaging my stuff so much?
My allegedly tracked British passport was dumped at an unidentified post office somewhere in Melbourne - they couldn't tell me which one but they assumed that was enough info to go on! It's tracked except when it's not see!
|
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by Alfresco
(Post 10667469)
I have never had a problem, but then I haven't used them too much, so can't really say good or bad. :)
Now my wife's and daughter's birth certificates have come through the post in an Australia Post envelope, wrecked. I give up. |
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by bcworld
(Post 10667527)
My allegedly tracked British passport was dumped at an unidentified post office somewhere in Melbourne - they couldn't tell me which one but they assumed that was enough info to go on! It's tracked except when it's not see!
|
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by Zen10
(Post 10667541)
Their offer of compensation was 10 x 60c stamps.
|
Re: Why does Australia Post like damaging my stuff so much?
Someone needs to get hold of Auspost, by the neck, and shake.
An organisation that already should pass by every house in the country, should be able to make LOADS of money. That they can't even track every item of mail is crass incompetence - it should be their norm. |
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by bcworld
(Post 10667547)
:lol:
|
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by Zen10
(Post 10667541)
I complained about the damaged passport and they told me to send it to them so they could assess it. I did so. Then they lost it and told me I should never have been told to send it to them in the first place. After four weeks with them having no idea where it was I was about to cancel it when they contacted me and told me it was in Brisbane. Then someone else contacted me and told me it was in Melbourne. This is my freaking passport we're talking about. Eventually it was returned, with no letter or explanation. Then I got a phone call. The guy apologised for Australia Post damaging it and losing it. Their offer of compensation was 10 x 60c stamps. I told him to forget it.
Now my wife's and daughter's birth certificates have come through the post in an Australia Post envelope, wrecked. I give up. |
Re: Why does Australia Post like damaging my stuff so much?
I've had numerous fights with Aus Post over the years, especially with the woman who used to insist my UK passport was "illegal" as ID cos it wasn't Australian :confused: She used to have screaming matches with me about how I should use my driving licence for ID, and she refused to believe I didn't have one.
My first job here was sorting mail for Aus Post 10 years ago. I remember being shcoked by the "don't care" attitude - if mail slid off the moving belts for instance it sat on the floor inside the machines for weeks before anyone retrieved and processed it. The attitude was, "its just mail, tough luck, it'll surface one day, its not important" :eek: |
Re: Why does Australia Post like damaging my stuff so much?
My transcript from university came today with big letters on the outside saying DO NOT BEND. I ordered "Signed for Express Post". Guess where it was? That's right...Folded in half stuffed in the letterbox. Now guess who's gonna receive an irate phone call on Monday?
|
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by Dorothy
(Post 10667576)
My transcript from university came today with big letters on the outside saying DO NOT BEND. I ordered "Signed for Express Post". Guess where it was? That's right...Folded in half stuffed in the letterbox. Now guess who's gonna receive an irate phone call on Monday?
|
Re: Why does Australia Post like damaging my stuff so much?
Never had an issue with AusPost.
Stuff has always arrived, often in quite nice little packets or parcels. Anything a tad big is left at the PO and it's a 2k drive up there. |
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by BadgeIsBack
(Post 10667661)
Never had an issue with AusPost.
|
Re: Why does Australia Post like damaging my stuff so much?
Originally Posted by bcworld
(Post 10667582)
I'd love to hear one of your irate phone calls!
|
| All times are GMT -12. The time now is 7:55 pm. |
Powered by vBulletin: ©2000 - 2026, Jelsoft Enterprises Ltd.
Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.