Re: Optus 3G down in Brisbane?
 

Actually it does a bit:p

I think that's what I'm going to have to do. I'll take the offer from Optus to pay for half my service until Dec when my contract runs out:sneaky: Then take my phone (paid off by then) and move my network to Telstra:thumbup:

Re: Optus 3G down in Brisbane?
 

:) I think the telstra contract deal has gone up slightly since then. A lot of people on whirlpool seem quite happy with telstra prepaid last time I looked.

Re: Optus 3G down in Brisbane?
 

Doesn't include international SMS though I bet? Those meanies at Telstra are the only ones that don't.

Re: Optus 3G down in Brisbane?
 

yeh I've had them before (works phones) and their service deals knock spots off anything Optus has got to offer...

Re Whirlpool: good site:thumbup:

Re: Optus 3G down in Brisbane?
 

My wife's facebook account is my international sms so I'll take your word for it. :) can see it being important for a lot on here though...

Re: Optus 3G down in Brisbane?
 

Optus are supremely shite as a mobile phone network operator. I've had (and still have) nothing but trouble using them (via Virgin mobile).

I'm off to Telstra this year, when my contract runs out because I've heard they provide the best data/phone network.

Re: Optus 3G down in Brisbane?
 

I agree. I rang them today to ask further about taking them up on the $30 a month reduction in fee they offered. They offered a reduction because THEY can't provide ME with a service and it's got progresivly worse. I asked them if I accept the fee reduction due to shite service, would the service get worse?

They couldn't tell me:sneaky:

I get the feeling if I accept the $30 per month reduction the service will get worse so it's on hold at the mo.

BC world: What happened when they reduced your plan for the same thing? Did it get worse after you took the reduction?

Re: Optus 3G down in Brisbane?
 

No, it has improved dramatically.

Re: Optus 3G down in Brisbane?
 

really? great cheers mate. In that case I'll take them up on it.

Crazy when you think about it.

You buy a service from Optus and it doesn't work. They knew it wouldn't work when they sold the service as its a low network area. They then offer to reduce the cost of the service as the service don't work :blink:

And we should feel happy with this shite service:thumbdown:

Re: Optus 3G down in Brisbane?
 

Update on (DON'T) Optus:rolleyes:

I decided not to take them up on their crap options which in effect would not alter the lousy service anyway:thumbdown:

I wrote to them outlining their woeful options, all of which basically allowed them to continue to provide an ongoing lousy service albeit at a lesser fee, to make them feel better and excuse their poor service:rolleyes:

My email outlined MY preferred option which was to keep the phone since I'd paid over a grand for it anyway, and them (Optus) to rip up the remaining contract as they can't offer a service anyway:thumbdown:

I then informed them I could take this to the Ombudsman if they preferred that option:thumbup:

Their website said they would reply within 14 days. They rang the following day:thumbup: and agreed to give me the phone and rip up the contract.

Today I went to Telstra; For the same monthly amount I got a new Iphone 4 and the same package AND my phone doesn't drop out of calls AND it takes voicemail Messages!

RESULT:thumbsup: