It's all in the wording........
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started. "This is not a problem for me to fix" So how do you read it ? I might tell you the outcome later............. |
Re: It's all in the wording........
Originally Posted by spuddyo
(Post 12298188)
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started. "This is not a problem for me to fix" So how do you read it ? I might tell you the outcome later............. Either way, I'd email back asking for clarification. |
Re: It's all in the wording........
Originally Posted by spuddyo
(Post 12298188)
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started. "This is not a problem for me to fix" So how do you read it ? I might tell you the outcome later............. |
Re: It's all in the wording........
+ 1 for Dreamy. :)
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Re: It's all in the wording........
Originally Posted by spouse of scouse
(Post 12298196)
It means she can fix it, no problem.
Isn't the English language wonderful! :rolleyes: ETA. Another thought: if she is a maker of expensive garments, and wants repeat and/or referral business then I am inclined to think that she would want to fix the problem. :unsure: |
Re: It's all in the wording........
Originally Posted by Pulaski
(Post 12298210)
I lean in this direction. ^
Isn't the English language wonderful! :rolleyes: ETA. Another thought: if she is a maker of expensive garments, and wants repeat and/or referral business then I am inclined to think that she would want to fix the problem. :unsure: |
Re: It's all in the wording........
Originally Posted by moneypenny20
(Post 12298215)
Wouldn't she then give more detail as to how to sort it, not just a quick, fairly unprofessional one liner? Humans, rubbish but you can't live without them. :lol:
And given the overpopulation, we probably could do well to live without over half of them (eg go back to the population of ~1970). If you want a list ... ;) |
Re: It's all in the wording........
Originally Posted by moneypenny20
(Post 12298215)
Wouldn't she then give more detail as to how to sort it, not just a quick, fairly unprofessional one liner? Humans, rubbish but you can't live without them. :lol:
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Re: It's all in the wording........
Originally Posted by Pulaski
(Post 12298234)
Maybe you would, but that doesn't mean she would.
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Re: It's all in the wording........
This boils down to glass half empty half full in a way I reckon.
I'll go with full.... The maker is going to fix it. |
Re: It's all in the wording........
+1 for SoS
She means it will be easy for her to fix |
Re: It's all in the wording........
Originally Posted by moneypenny20
(Post 12298237)
There's her mistake right there. Should be more like me! ....
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Re: It's all in the wording........
I'm reading as though she will fix the problem.
Reminds of my very first week at work in Oz. It was in a warehouse and I was packing stuff, moving it, fork lifting etc. Boss says to me in the morning" "I might get you to move those pallets and crates into the yard" a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.:lol: |
Re: It's all in the wording........
Originally Posted by Tr1boy
(Post 12301523)
Reminds of my very first week at work in Oz. It was in a warehouse and I was packing stuff, moving it, fork lifting etc. Boss says to me in the morning"
"I might get you to move those pallets and crates into the yard" a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.:lol: |
Re: It's all in the wording........
Well my missus took this as 'its not my problem to fix, its all your fault so **** off' which ended up in a barrage of messages backwards and forwards. In actual fact the dress maker was saying "it's not a problem at all, I can fix it."
It took a while to smooth the waters and the dress was eventually fixed, but that's one relationship soured for ever and there's no chance of repeat business. For me the upsetting part of all this was I found out how much 'the dress' actually cost. You wouldn't believe me if I told you, I couldn't believe it myself at first. |
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