It's all in the wording........
#1
Spud
Thread Starter
Joined: Feb 2011
Location: Avoca Beach
Posts: 565
It's all in the wording........
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
#2
Re: It's all in the wording........
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
Either way, I'd email back asking for clarification.
#3
Re: It's all in the wording........
So a few weeks ago Mrs Spud bought a fairly expensive item of clothing from a dress maker, all made to measure and a bit fancy. Two weeks later some small threads in the embroidery started getting loose and falling off.
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
She sent an email to the dress maker to arrange for it to be returned and repaired, she got a one line answer. We both looked at the response, I read it one way, she read it another and that's where the trouble started.
"This is not a problem for me to fix"
So how do you read it ? I might tell you the outcome later.............
#4
#5
Re: It's all in the wording........
I lean in this direction. ^
Isn't the English language wonderful!
ETA. Another thought: if she is a maker of expensive garments, and wants repeat and/or referral business then I am inclined to think that she would want to fix the problem.
Isn't the English language wonderful!
ETA. Another thought: if she is a maker of expensive garments, and wants repeat and/or referral business then I am inclined to think that she would want to fix the problem.
Last edited by Pulaski; Jul 20th 2017 at 1:18 am.
#6
Re: It's all in the wording........
Wouldn't she then give more detail as to how to sort it, not just a quick, fairly unprofessional one liner? Humans, rubbish but you can't live without them.
#7
Re: It's all in the wording........
And given the overpopulation, we probably could do well to live without over half of them (eg go back to the population of ~1970). If you want a list ...
#10
Re: It's all in the wording........
This boils down to glass half empty half full in a way I reckon.
I'll go with full.... The maker is going to fix it.
I'll go with full.... The maker is going to fix it.
#13
BE Forum Addict
Joined: Jul 2008
Location: My happy place
Posts: 3,043
Re: It's all in the wording........
I'm reading as though she will fix the problem.
Reminds of my very first week at work in Oz. It was in a warehouse and I was packing stuff, moving it, fork lifting etc. Boss says to me in the morning"
"I might get you to move those pallets and crates into the yard"
a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.
Reminds of my very first week at work in Oz. It was in a warehouse and I was packing stuff, moving it, fork lifting etc. Boss says to me in the morning"
"I might get you to move those pallets and crates into the yard"
a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.
#14
BE Forum Addict
Joined: May 2012
Location: Cayman Islands
Posts: 4,976
Re: It's all in the wording........
Reminds of my very first week at work in Oz. It was in a warehouse and I was packing stuff, moving it, fork lifting etc. Boss says to me in the morning"
"I might get you to move those pallets and crates into the yard"
a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.
"I might get you to move those pallets and crates into the yard"
a few hours later he's giving me a rocket for not doing it. I explained that I was still waiting for him to make up his mind. He saw the funny side, thankfully.
#15
Spud
Thread Starter
Joined: Feb 2011
Location: Avoca Beach
Posts: 565
Re: It's all in the wording........
Well my missus took this as 'its not my problem to fix, its all your fault so **** off' which ended up in a barrage of messages backwards and forwards. In actual fact the dress maker was saying "it's not a problem at all, I can fix it."
It took a while to smooth the waters and the dress was eventually fixed, but that's one relationship soured for ever and there's no chance of repeat business. For me the upsetting part of all this was I found out how much 'the dress' actually cost. You wouldn't believe me if I told you, I couldn't believe it myself at first.
It took a while to smooth the waters and the dress was eventually fixed, but that's one relationship soured for ever and there's no chance of repeat business. For me the upsetting part of all this was I found out how much 'the dress' actually cost. You wouldn't believe me if I told you, I couldn't believe it myself at first.