Banned from the local servo.
#32
BE Enthusiast
Joined: Aug 2004
Location: Adelaideish
Posts: 896
Re: Banned from the local servo.
I'm still trying to figure out why you need special piano delivery people for an electric piano????
#34
Re: Banned from the local servo.
I've just been in Japan. When you're used to the shite customer service of the UK and Australia, Japan was a revelation. Without fail, it was polite, courteous, friendly and helpful
A real eye opener
A real eye opener
#36
Re: Banned from the local servo.
It's a digital piano with weighted keys etc so in the box, it's almost 100kg. Plus it has to be assembled and tested by someone with knowledge of how a piano should sound etc.
#37
BE Forum Addict
Joined: Jul 2008
Location: My happy place
Posts: 3,043
Re: Banned from the local servo.
I had a bit of an embarrassing altercation in the local servo this evening resulting in the "duty manager" effectively banning me.
It started simply enough: I pulled up to the pump & filled the Ute with $100 bucks of diesel & walked in to pay. I grabbed an iced coffee as it was $3.00 on special & the console operator asked if I wanted anything from the hotbox as it was all half price. I grabbed 2 chilli chicken strips normally $2.20 each & with the Iced coffee at $3.00 handed over $5.20 informing her I'd put the fuel on my card. She then asked for $14.80!!! I said quite politely that I thought she had made a mistake.
"No it comes to $14.80 Sir"
"Actually no! It comes to $5.20. one iced coffee on special as per the blurb all over your fridges = $3.00 + 2 chilli chicken strips @ $2.20 comes to $5.20"
"Well I've rung it in & it comes to $14.80"
"$3.00 + $2.20 is $5.20 You made a mistake"
"No it's $14.80"
"O.K forget the food & drink I don't want it You offered it at half price yet your charging me twice the full price"
At this point the manager came out of the office & asked if there was a problem. I explained the situation & he informed me the till didn't make mistakes. By this point I'm quite embarrassed as there were about 5 people behind me listening to the whole thing. I guess I was also more than a little angry, low blood sugar lol hence the food.
Once again I explained that a 3 buck drink & 2 chilli chicken strips even at full price were only $7.40 & at half price were $5.20.
I reached into my pocket & produced a load of coins & said "Here's $3.00 for the coffee & here's $2.20 for the chicken. How hard can it be for you guys to add 2.20 to 3.00.
The manager then began ranting & asked me to leave. I explained that I had to pay for fuel & handed over my card to the girl. Who then couldn't clear the till from the previous over-ring. Manager swore at me & went to get the till key to over ride the till. I paid & left & as I was leaving he screamed not to f$#@#$ come back.
I've been contemplating reporting his behaviour to the franchise head office as it was not only blatantly trying to rip me off but also bloody embarrassing
It's not the first time I've been blatantly ripped off [well attempted] & it's bloody annoying.
It started simply enough: I pulled up to the pump & filled the Ute with $100 bucks of diesel & walked in to pay. I grabbed an iced coffee as it was $3.00 on special & the console operator asked if I wanted anything from the hotbox as it was all half price. I grabbed 2 chilli chicken strips normally $2.20 each & with the Iced coffee at $3.00 handed over $5.20 informing her I'd put the fuel on my card. She then asked for $14.80!!! I said quite politely that I thought she had made a mistake.
"No it comes to $14.80 Sir"
"Actually no! It comes to $5.20. one iced coffee on special as per the blurb all over your fridges = $3.00 + 2 chilli chicken strips @ $2.20 comes to $5.20"
"Well I've rung it in & it comes to $14.80"
"$3.00 + $2.20 is $5.20 You made a mistake"
"No it's $14.80"
"O.K forget the food & drink I don't want it You offered it at half price yet your charging me twice the full price"
At this point the manager came out of the office & asked if there was a problem. I explained the situation & he informed me the till didn't make mistakes. By this point I'm quite embarrassed as there were about 5 people behind me listening to the whole thing. I guess I was also more than a little angry, low blood sugar lol hence the food.
Once again I explained that a 3 buck drink & 2 chilli chicken strips even at full price were only $7.40 & at half price were $5.20.
I reached into my pocket & produced a load of coins & said "Here's $3.00 for the coffee & here's $2.20 for the chicken. How hard can it be for you guys to add 2.20 to 3.00.
The manager then began ranting & asked me to leave. I explained that I had to pay for fuel & handed over my card to the girl. Who then couldn't clear the till from the previous over-ring. Manager swore at me & went to get the till key to over ride the till. I paid & left & as I was leaving he screamed not to f$#@#$ come back.
I've been contemplating reporting his behaviour to the franchise head office as it was not only blatantly trying to rip me off but also bloody embarrassing
It's not the first time I've been blatantly ripped off [well attempted] & it's bloody annoying.
hmm, ute, chilli chicken and iced coffee? I'd ban you as well
Just kidding, glad to see things will be just as I remember them in some regards for our return.
#38
Re: Banned from the local servo.
This thread's making me laugh, although it shouldn't as nobody should have to put up with crap like this.
Have to say my favourite's Dorothy's "No, David Jones doesn't cater for fat people"...
#39
Re: Banned from the local servo.
I can't believe a staff member would actually say that straight out! it's like something from the Fast Show...
#40
Re: Banned from the local servo.
I did manage to drop $259 at another shop for some shoes I really did not need though. So that made me feel better for about 5 minutes
#41
Re: Banned from the local servo.
I've just had awesome customer service from Volkswagen. Took my car in for a scheduled service. There was a problem with the media unit (CD would not eject), and even though the car is out of warranty, they are replacing the entire unit free of charge to me ($2500 cost to them)
I'm very happy with that
I'm very happy with that
#42
Re: Banned from the local servo.
In all fairness to the sales girl, English was very clearly not her first language. I'm sure she didn't mean to be offensive and I didn't really take offence which is probably why I won't bother to report her to DJs management. I think what she meant to say was that they don't carry boots in wider widths for women.
I did manage to drop $259 at another shop for some shoes I really did not need though. So that made me feel better for about 5 minutes
I did manage to drop $259 at another shop for some shoes I really did not need though. So that made me feel better for about 5 minutes
#43
Joined: Oct 2007
Posts: 9,668
Re: Banned from the local servo.
I'm going to have to go for freaking therapy just to get through the weekend!
F**K you Styletread! F**K you to hell. Bastards.