Woolies
 

So,I fill my trolley up, stack it on the conveyor belt and wait for processing /payment.

" How are you today " - " How was your day today ( uncannily familiar montone from every check out person" - " Have a good one"

All of course false, from a training manual...I'd respect you more if you just did the job quietly and did'nt insult my intelligence..

Are you the same ? Have nice day

Re: Woolies
 

I found the, "Have a nice Day" in America totally false.

Ninety percent of the time here it seems fairly genuine. IMHO. :)

Re: Woolies
 

I make an effort and ask how they are back. Seems to work as I actually get conversation out of most of them. Sometimes I even manage to crack a smile or God forbid a laugh!!

Of course there are times I can't be bothered, and wish they would shut the hell up...but I still at the very least ask them how they are. Nothing wrong with being polite :thumbup:

Re: Woolies
 

What intelligence is that mate. My mother always taught me that manners cost nothing, perhaps you should learn some.

Re: Woolies
 

I would rather a greeting than someone at the till ignore me.They are serving hundreds of people a day so imagine it would be hard doing personal greetings to each and every one.Most times I make an effort to chat and say hello.Its nice and good manners.:)

Re: Woolies
 

If I am having a really bad day, and my mind is elsewhere, then my demeanour might suggest I don't want to chit-chat. But I am not an arse about it. Besides, I have usually carefully chosen the checkout with the most likeliest girl anyhow...and would be disappointed if there was no intercourse..

UK employees also get told to greet their customers - but generally UK teens and employees in retail do not carry through with it.

Re: Woolies
 

Absolutely, as I said, manners cost nowt!

Re: Woolies
 

Too bloody right. Show me someone who is really offended by it, all the time, (no exceptions), and I will show you someone who is not worth the effing oxygen.

Re: Woolies
 

If you cant be bothered to chat to the checkout staff use the automated till.They have them in many of the Woolies and Coles now.

Re: Woolies
 

I agree with you in my uncannily familiar montone. :thumbup:

Re: Woolies
 

I completely avoid some checkout operators on a regular basis purely because I can't stand them.

Re: Woolies
 

I used to do the same at Tesco in the UK because half the people I went to school with worked there!

Re: Woolies
 

Self-scanning:

There was an article in the paper the other week that people pass off apples as the cheaper variety the other day to save a buck or two...

I gave it a go, in the name of investigative journalism, and sure enough, they were on to me...and the girl in charge appeared at my side...with her key all ready to go.

Fortunately for me, by then, I had genuinely mixed up and scanned the wrong apples....but as it turned out, at the same price anyhow...nerves surely?

The girl looked disappointed..and I slunk away giggling at my little ruse..

As for criminal charges, I don't see how they could prove you scanned it wrong deliberately. Mens rea...and all that.

Re: Woolies
 

Tip.... next time dont look over your shoulder as your doing it :thumbup:

How anyone can get offended/annoyed by someone at a checkout greeting you is totally beyond belief IMO.

Re: Woolies
 

It's easy when they say wtf are you doing here again you cnut. :sneaky:

Re: Woolies
 

Or the tugging of the earlobe...

Back to RADA it is then...

Re: Woolies
 

Self scanning,thats what I meant.:thumbup:I had to call over for some help they other day as I realised that I had scanned the wrong potatoes.he girl sorted it for me.Ended up paying $2 extra.But they say honesty being the best policy....

Re: Woolies
 

I had the same experience the other day in my local sex shop,when i purchased a 10'' dildo,butt plugs in numerous colours(The wipe clean one's) a black gag mask,and copy of dogging weekly.

Re: Woolies
 

My local Co-op, ASDA, Morrisons and Waitrose all have check out staff who always ask..."Hi, how are you, do you need bags and can I help you to pack".

Re: Woolies
 

Because sometimes when you are having a lousy day and you just want to get home, the last thing you want is some girl young enough to be your daughter asking "what you doin' this weekend mate?" while picking the dirt from her fingernails rather than just doing her job so you can get home! (my latest experience in Coles!)

Re: Woolies
 

Very strange - arent woolies long underwear one wears in the winter?:confused:;)

Re: Woolies
 

I am sometimes bemused to be asked "how's your day been?" at 7am.

Beyond that, I struggle to see why anyone would be annoyed by a checkout operator speaking to them. Seems very arrogant.

Re: Woolies
 

:thumbsup::thumbsup:

They would be the 1st to complain if they were ignored...

Re: Woolies
 

Let your demeanor speak for you...a word or two would probably get the message over... I've been there too...

Re: Woolies
 

Didn't I just see (and comment on) this in the Grrrr thread? Did it really deserve its own? Jesus, what miserable ****ers some of us are.

If this is all you have to whinge about, I'd say your life is pretty good - and at least you're not working on the check-out at Woolies, dealing with miserable expats.

Re: Woolies
 

.........Or stupid scruffy australians

Re: Woolies
 

First Born can tell from body language whether the customer wants a 'How you going' comment. She had one on Sunday who was happy chatting, she got to the bit where she's supposed to flog raffle tickets to win a years worth of shopping and the guy said 'what a ****ing waste of money, I may be dead tomorrow, what the **** would I want that for? :blink: A simple 'no thanks' would have sufficed.:rolleyes:

Re: Woolies
 

Me too.

I like it. If I don't want to talk, then I say 'good thanks' and then don't offer anything more. Its hardly rocket science.

Re: Woolies
 

I have found that that the right look of contempt soon shuts them up and they get on with what they are paid to do:cool:

Re: Woolies
 

They'll have to find it before they insult it.

How about attempting to ask how their day is going, something anodyne like 'Been busy?' ... It helps pass the time for everyone while they annoyingly pack your bags in that helpful way they have.

And they say people from the north of England are friendlier :rofl:

Re: Woolies
 

Same for the wife eh? Bit of a back-hander to get her back to the ironing?

Re: Woolies
 

Not until she has got the dinner ready

See....I am learning to be an Australian

Re: Woolies
 

Quite right too, then back to the cage.

Re: Woolies
 

I'm ****ing friendly maaate... and I'll chin the first bastard who say's otherwise. :D


Back on topic... used to find the 'chat at the counter' a bit odd when I first arrived, but it's second nature now.

Re: Woolies
 

A cage,you mean you let her have her own personal space.I wish I had that.:D

Re: Woolies
 

Not the norm for australia though

Re: Woolies
 

Someone once said to me regarding the "how's it going?" "how's your day?" it's a greeting not a question.

So if I fancy a chat I can ask them back how they are etc but if not just smile and say "hi" but to just scowl or ignore them is rude I think.

What part of the South of England were you from? ;-)

Re: Woolies
 

Pretty effective as well:thumbup:

Re: Woolies
 

Wow! Just 'WOW' at you.

Really?

FWIW, it's not 'false' but yes, Woolworths does expect you to greet and bid the customer goodbye. If a member of staff doesn't go through that routine and they get the 'mystery shopper', then it's their responsibility that the entire store gets marked down.
For many people, it is not 'false', but the desire to do their job properly, and to be a good employee and representative of what is a very switched on company.

You're what Woolworths calls a 'Red Light' customer at the tills. Someone who wants no talk, no interaction and you're not going to be led into a conversation either. That's fine because if that's the way you are, Woolworths respects that and knows that there are different people in the world.
It's amazing that Woolworths has put in hundreds of thousands of dollars into understanding YOU and you can't afford a moment of YOUR time to understand that the person at the till has probably been standing there for quite a while, doing repetitive work and trying to maintain a professional and correct attitude to help you EAT and LIVE.
If their service offends you so very much, why not tell them? Make a complaint at customer service and tell them that you're sick of their patter, their training manual (which I bet you've never even seen) and then we'll see what they say.

As for insulting your intelligence, I'd at least respect you more if you shut your yap and didn't slag off people for doing their job.

Re: Woolies
 

With BO.