travel agents ball up,advice sydney
Jul 6th 2004, 5:25 am
#1
sunny coast
Thread Starter
Joined: Aug 2003
Posts: 3,514
travel agents ball up,advice sydney
got a phone call at work 2day from my wife telling me that we hav'nt got a harbour view at the novatel darling harbour when we go in january,even thou we booked it 2 months ago and paid extra to be harbourside and we had to book 2 rooms because they wont let 3 children and 2 adults in 1 room.now i think the travel agent is taking the piss but not much we can do, but they have offered us rooms at the crown plaza with hardour views but we dont know anything about this hotel like how close is it to the harbour and of what standard the hotel is so if any of you guys have been there or live near by could you please tell me what you think,cheers jonni boy
Jul 6th 2004, 5:26 am
#2
Joined: Jun 2004
Posts: 1,606
Ive emailed a friend at Kuoni. Ill let you know what she says!
Lucy
Lucy
Jul 6th 2004, 5:28 am
#3
sunny coast
Thread Starter
Joined: Aug 2003
Posts: 3,514
that would be great help,cheers
Jul 6th 2004, 5:37 am
#4
Tupperware's #1 fan
Joined: May 2004
Location: Crawley West Sussex
Posts: 2,315
Re: travel agents ball up,advice sydney
Originally posted by jonni boy
got a phone call at work 2day from my wife telling me that we hav'nt got a harbour view at the novatel darling harbour when we go in january,even thou we booked it 2 months ago and paid extra to be harbourside and we had to book 2 rooms because they wont let 3 children and 2 adults in 1 room.now i think the travel agent is taking the piss but not much we can do, but they have offered us rooms at the crown plaza with hardour views but we dont know anything about this hotel like how close is it to the harbour and of what standard the hotel is so if any of you guys have been there or live near by could you please tell me what you think,cheers jonni boy
got a phone call at work 2day from my wife telling me that we hav'nt got a harbour view at the novatel darling harbour when we go in january,even thou we booked it 2 months ago and paid extra to be harbourside and we had to book 2 rooms because they wont let 3 children and 2 adults in 1 room.now i think the travel agent is taking the piss but not much we can do, but they have offered us rooms at the crown plaza with hardour views but we dont know anything about this hotel like how close is it to the harbour and of what standard the hotel is so if any of you guys have been there or live near by could you please tell me what you think,cheers jonni boy
Doesn't look to bad to me, This is there web site
http://darlingharbour.crowneplaza.com/
Jul 6th 2004, 5:47 am
#5
Tupperware's #1 fan
Joined: May 2004
Location: Crawley West Sussex
Posts: 2,315
Re: travel agents ball up,advice sydney
Originally posted by kala
Doesn't look to bad to me, This is there web site
http://darlingharbour.crowneplaza.com/
Doesn't look to bad to me, This is there web site
http://darlingharbour.crowneplaza.com/
Look better than the novatel
http://www.accorhotels.com/accorhote...he_hotel.shtml
Jul 6th 2004, 6:16 am
#6
sunny coast
Thread Starter
Joined: Aug 2003
Posts: 3,514
think you could be right,its just the location of the novatel the last time we were in sydney we said next time we come its got to be the novatel.i think i am just pissed off because we have paid 4 grand of the holiday upto know and if we had been told from the off then we would'nt have been to bothered,but hey shit happens
Jul 6th 2004, 6:25 am
#7
Tupperware's #1 fan
Joined: May 2004
Location: Crawley West Sussex
Posts: 2,315
Originally posted by jonni boy
think you could be right,its just the location of the novatel the last time we were in sydney we said next time we come its got to be the novatel.i think i am just pissed off because we have paid 4 grand of the holiday upto know and if we had been told from the off then we would'nt have been to bothered,but hey shit happens
think you could be right,its just the location of the novatel the last time we were in sydney we said next time we come its got to be the novatel.i think i am just pissed off because we have paid 4 grand of the holiday upto know and if we had been told from the off then we would'nt have been to bothered,but hey shit happens
Yeah it's a lot of money when you get shoved arround by them.
I'm sure you'll have a good trip anyway
Have fun
Kala
Jul 8th 2004, 5:27 pm
#8
Forum Regular
Joined: Jun 2003
Location: perth
Posts: 99
ive stayed at the crowne plaza it used to be the park royal , isnt actually in darling harbour like the novotel is you haev to walk across the bridge, the rooms overlooking the harbour are okay probably not much different to the novotel just not as good a locatin , there isnt a swimming pool at the crowne plaza either'
im a travel agent myself and i know that if i had stuffed up which it sounds like they have (they probably forgot to book it and now cant get you in there as january is peak time) i would tell them to sort it out at no cost to you, believe me the amount of money i have forked out for unsatisfied customers is shocking!! get them to put you in the grand mercure or something as that is right in darling harbour...dont let them fob you off!!
im a travel agent myself and i know that if i had stuffed up which it sounds like they have (they probably forgot to book it and now cant get you in there as january is peak time) i would tell them to sort it out at no cost to you, believe me the amount of money i have forked out for unsatisfied customers is shocking!! get them to put you in the grand mercure or something as that is right in darling harbour...dont let them fob you off!!
Jul 8th 2004, 5:39 pm
#9
Master of verbal pish©
Joined: Feb 2004
Posts: 22,198
Originally posted by annb
ive stayed at the crowne plaza it used to be the park royal , isnt actually in darling harbour like the novotel is you haev to walk across the bridge, the rooms overlooking the harbour are okay probably not much different to the novotel just not as good a locatin , there isnt a swimming pool at the crowne plaza either'
im a travel agent myself and i know that if i had stuffed up which it sounds like they have (they probably forgot to book it and now cant get you in there as january is peak time) i would tell them to sort it out at no cost to you, believe me the amount of money i have forked out for unsatisfied customers is shocking!! get them to put you in the grand mercure or something as that is right in darling harbour...dont let them fob you off!!
ive stayed at the crowne plaza it used to be the park royal , isnt actually in darling harbour like the novotel is you haev to walk across the bridge, the rooms overlooking the harbour are okay probably not much different to the novotel just not as good a locatin , there isnt a swimming pool at the crowne plaza either'
im a travel agent myself and i know that if i had stuffed up which it sounds like they have (they probably forgot to book it and now cant get you in there as january is peak time) i would tell them to sort it out at no cost to you, believe me the amount of money i have forked out for unsatisfied customers is shocking!! get them to put you in the grand mercure or something as that is right in darling harbour...dont let them fob you off!!
he he he
Jul 8th 2004, 7:52 pm
#10
Forum Regular
Joined: Jul 2004
Location: Brisbane-North
Posts: 89
An independant review of the Crowne Plaza can be found here:
http://www.thisistravel.co.uk/travel...in_page_id=101
and for the Novotel here:
http://www.thisistravel.co.uk/travel...in_page_id=101
In the past I have found their reviews to be extremely accurate. They are from the Gazateers Guide, which is the Holy Black book of travel agents and is kept under their desk and tells it how it is rather than Travel Agents 'BS' talk.
http://www.thisistravel.co.uk/travel...in_page_id=101
and for the Novotel here:
http://www.thisistravel.co.uk/travel...in_page_id=101
In the past I have found their reviews to be extremely accurate. They are from the Gazateers Guide, which is the Holy Black book of travel agents and is kept under their desk and tells it how it is rather than Travel Agents 'BS' talk.
