allankate

Hi guys

I'm having a house built in Secret Harbour (currently at roof level) and I wanted to know which providers any of you other SH residents are using for Telephone - TV - Broadband, and do I even have a choice?

Also would anyone know if it's best to get the ground work for any of these services in place before the house is finished.

Many Thanks


Allan

allankate

for the benefit of those just signing on in Oz ...bump

Bernieboy

Why is it called SECRET HARBOUR when a lot of people KNOW where it is

Siren & Brian

TV is free.

You need to get the telephone connected and would be best to try and get this done before you landscape so they dont have to dig it up again.

You could go with any ISP of your choosing. (except for Telstra BigPOO... just dont, you will regret it later.)

www.whirlpool.net.au

julesandco

Optus have just 'lost' Secret Harbour. So if you want Broadband at a new property, they can't provide any new connections.

There is cable TV that's available to every house (certain parts of SH aren't allowed roof ariels) however (as everything!) this attracts a $300+ connection fee to the service. Foxtel is fine.

We've just built and as long as everything is in place within your property, everything else can be connected from the road side up to your house with no issues.

Good luck! Where abouts is your house? When are you coming over?

Jules x

julesandco

No - the Secret is.............. there's NO HARBOUR

allankate

That one tickled me so true...

Anyway thanks for the advice.

However who should I be contacting for the phone (Telstra?) and cable TV connection (e-wire / foxtel?).

Also who would you recommend for Internet, Big Pond doesn't seem to have many fans, as you have mentioned above Optus isn't an option and I've also read that e-wire are also a pretty poor (and their speeds don't impress me much either).

It's difficult to find details of broadband providers on-line as they all ask for a phone number, and I don't have one yet

Cheers

Allan

Oh and house due for completion around October, so we should be over Oct/Nov although selling the house here in the UK is turning out to be a bit on the slow side!

julesandco

Hi Allan,

Can appreciate the UK house sale side - we know people in the same position unfortunately

You need to contact e-wire direct for the TV connection. They do prefer it if Foxtel is already in before they come out so they can check it.

Whatever way you do it in terms of internet provider, you need to pay a connection fee to Telstra. We've been through all the options, believe me - running a business and needing multiple lines, and Telstra was the best option. It's a con. Telecoms are a nightmare. Everything is everyone else's problem and you will sit in a queue for days. I take back everything I ever said about BT or NTL

Speeds are pants for internet. They promise ADSL 2 and deliver ADSL Snail

you just have to pick the best of a bad bunch

Where abouts is your house (you can PM me if you like). Do you have anyone here 'on the ground?' I'll always email you a photo

Jules x

billymacker

Hi i use exetel plan TELO link to there plans/prices

http://www.exetel.com.au/a_plan_pricing_new.php

allankate

So does that run on the back of a Telstra phone line?

Also I notice that Extel will give you $60 if you recommend a friend, if I do go with them I'll pm you so that you can give me the link and then get your $60

Cheers

Allan