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Telephone interview!!...please help..

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Telephone interview!!...please help..

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Old May 13th 2010 | 9:33 pm
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Default Telephone interview!!...please help..

I got a call today & after that got a email that on Tuesday somebody (Director of a department) will call me to take a job interview. So they suggest me to get preparation for that interview for a fixed time. I know the business of that company.

They mentioned in email "It is very important that you must create a good impression with your English"

Here is my fear. Because via phone if I don't understand any question then it may difficult to give answer. But I am confident that if I get d point of his question I can give a good answer. So any one please share his/her interview experience via phone......I really need some advice on this type of interview...
 
Old May 13th 2010 | 10:39 pm
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Default Re: Telephone interview!!...please help..

If you want good quality, use Skype instead of a phone. If the company interviewer doesn't use Skype, it is probably not a place you want to work at anyway.
 
Old May 13th 2010 | 11:06 pm
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Default Re: Telephone interview!!...please help..

Originally Posted by Wibble Wobble
If the company interviewer doesn't use Skype, it is probably not a place you want to work at anyway.
What????

I had one phone interview, I didn't get the job so unfortunately I cannot help too much. For some reason I was extremely nervous. Anyway, I made sure I was in a quiet room free from noise and distractions. Had all my paperwork ie resume, cover letter etc in front of me.

I'm thinking they obviously believe that English is not your first language, so they want to make sure you do understand and can speak it well. The only thing you can do if its difficult to hear them is ask them to repeat the question.
 
Old May 13th 2010 | 11:08 pm
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Default Re: Telephone interview!!...please help..

Originally Posted by paularn
What????
Just my (probably extremist) opinion. If the company is stuck in the last decade and won't use new technology, they probably won't have a great workplace.
 
Old May 13th 2010 | 11:32 pm
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Default Re: Telephone interview!!...please help..

That company Director is now in an official tour in another country. in email they suggest me.. he will call me from overseas in a fixed time (afternoon).
So I must use phone to accomplish this interview..
 
Old May 13th 2010 | 11:53 pm
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Default Re: Telephone interview!!...please help..

Originally Posted by rishadsky
That company Director is now in an official tour in another country. in email they suggest me.. he will call me from overseas in a fixed time (afternoon).
So I must use phone to accomplish this interview..
Telephone interviews are perfectly normal, that comment about skype was nonsense. I have never used skype in my business life and it has never made me feel that these companies were not worth working for because of it

My husband had a telephone interview the other day and I have had calls with a few agents and have an interview lined up for Monday. We take the calls upstairs in a closed room so there are no distractions. Like Paularn we make sure that we have all our papers, job description, company info and a copy of any communications to hand. We also go to the room five minutes before we are expecting the call so we are not running for the phone when it rings.

Your written English is reasonable but certainly has room for improvement, I suspect that the company has noticed this and that is why they have made their comments about English skills. You seem confident that you can speak it well and it is just the listening and comprehension that is a worry, there really is nothing else for it but to ask them to repeat the question and to play for time a little by saying you did not hear properly or have a bad telephone line or something until you can work out what was asked of you.



Good luck.
 
Old May 14th 2010 | 12:39 am
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Default Re: Telephone interview!!...please help..

Originally Posted by Bermudashorts
Telephone interviews are perfectly normal, that comment about skype was nonsense. I have never used skype in my business life and it has never made me feel that these companies were not worth working for because of it

My husband had a telephone interview the other day and I have had calls with a few agents and have an interview lined up for Monday. We take the calls upstairs in a closed room so there are no distractions. Like Paularn we make sure that we have all our papers, job description, company info and a copy of any communications to hand. We also go to the room five minutes before we are expecting the call so we are not running for the phone when it rings.

Your written English is reasonable but certainly has room for improvement, I suspect that the company has noticed this and that is why they have made their comments about English skills. You seem confident that you can speak it well and it is just the listening and comprehension that is a worry, there really is nothing else for it but to ask them to repeat the question and to play for time a little by saying you did not hear properly or have a bad telephone line or something until you can work out what was asked of you.



Good luck.
Thanks Bermudashorts...It will really help me...
Anyone can provide advice on what sort of questions they normally ask..
I am a Mechanical Engineer.
 
Old May 14th 2010 | 2:26 am
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Default Re: Telephone interview!!...please help..

Originally Posted by Wibble Wobble
If you want good quality, use Skype instead of a phone. If the company interviewer doesn't use Skype, it is probably not a place you want to work at anyway.
Queensland Governement do thousands of phone interviews a year, and the vast majority are just that, phone interviews. They may not be the most forward thinking workplace around, but they do recognise that while everyone has a phone, not everyone has access to Skype.
 
Old May 14th 2010 | 6:50 pm
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Default Re: Telephone interview!!...please help..

Originally Posted by Wibble Wobble
Just my (probably extremist) opinion. If the company is stuck in the last decade and won't use new technology, they probably won't have a great workplace.
 
Old May 14th 2010 | 6:57 pm
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Default Re: Telephone interview!!...please help..

I have given telephone interviews for all my consulting contracts till now, lost track of the number of interviews I have done over the phone.

Here are some tips which should help you

1. Find a place for the interview - make sure it is quite, comfortable and nobody will disturb you.
2. If you are taking the call on a landline/fixed phone, make sure that the line is clear and volume settings on the instrument are adjusted. If you are using a mobile phone, make sure that the network is good at your intended location. Check it during different times of the day just to be sure. And always keep a backup phone ready and provide the backup number to your interviewer just in case.
3. There will be time lags as most of the international traffic is routed over data networks. Also most of the companies have VOIP lines through CISCO phones for international calling. To beat time lag, don't be in a hurry to answer questions, ensure that your interviewer has completed his question and when you answer, speak slowly and don't mingle words Eg - instead of using "wassup" use "what's up".
4. If you do not understand any word/sentence, it is ok to ask the person to repeat it.
5. Last but not the least, relax. You have the advantage that the interviewer cannot see you and you are free to do anything that relaxes you while you talk. For eg- I go to a park and take the interview there while walking as it frees up my brain and relaxes me. Sitting tight on a chair would not help things much when it comes to being calm and relaxed.

All the best
 
Old May 14th 2010 | 11:53 pm
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Default Re: Telephone interview!!...please help..

Thanks Riteshvarma...
there are some useful tips u have mentioned..
I will must follow..
 
Old May 27th 2010 | 8:53 pm
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Default Re: Telephone interview!!...please help..

Update:

I completed interview on 18 May via phone call
Today they told me that they are quite happy with phone interview but now they want to make video conference call with me. It might be the final stage.

So I think skype is better for it..

Or any other have any idea/comments about video call... please advice.
 
Old May 28th 2010 | 1:38 am
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Default Re: Telephone interview!!...please help..

Originally Posted by rishadsky

Or any other have any idea/comments about video call... please advice.
Dress as if you were at the interview itself, I did a video interview once and the guy had clearly just woken up, not shaved and was in a singlet. lol
 
Old May 28th 2010 | 3:26 am
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Default Re: Telephone interview!!...please help..

Originally Posted by rishadsky
Update:

I completed interview on 18 May via phone call
Today they told me that they are quite happy with phone interview but now they want to make video conference call with me. It might be the final stage.

So I think skype is better for it..

Or any other have any idea/comments about video call... please advice.


All The Best for the Video Call Rishad..
Just check that the internet speed is good so your video is not too slow while transmitting.

Last edited by KAR; May 28th 2010 at 3:32 am. Reason: Adding
 
Old May 28th 2010 | 5:42 am
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Default Re: Telephone interview!!...please help..

Originally Posted by rishadsky
Update:

I completed interview on 18 May via phone call
Today they told me that they are quite happy with phone interview but now they want to make video conference call with me. It might be the final stage.

So I think skype is better for it..

Or any other have any idea/comments about video call... please advice.
Rishad,

You can try to search for commercial ISDN conferencing services in your area. ISDN is the best video conferencing solution and most of the corporates have these facilities in-house.

For example, in India we have a ISDN service provider called "Reliance" with facilities in most of the cities. Here is a link to their site
http://relianceworld.in/vconf.htm

If you have such a provider in your area, this would be the best option.
 


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