Hi all,
Does anyone know what you should do if you lose your credit/debit card which uses Paywave , (I think most do these days ). I was reading something just now, but I cant find it now , it stated that if you lose your card you also need to cancel the chip??? Did I misunderstand, I would have no idea other than to cancel my card/ It also said that some banks allow you to set a basic minimum after which you have to use your PIN number. I am terrible at losing stuff, esp cards, and I certainly do worry what would happen if I went a day or two without realising it had gone.
thanks ,

If you lose it, contact your bank asap and they can take you through the options.

[QUOTE=carolinephillips;10689819]If you lose it, contact your bank asap and they can take you through the options.[/QU


Yes, I would always do that, and you are right of course. They would know if I had to do anything extra, probably best to try really hard not to lose it in the first place I suppose, So far, so good. Was on card issue number 32 in UK, couldn't order anything online as it kept saying incorrect issue number,when I keyed in 32.

When you call up the bank about your lost card they should block the card completely, including Paywave, as believe it or not it also requires authentication for transactions.

But because of Paywave you need to call up the bank asap and not wait till you get home for instance, etc., as it is much easier for some dishonest fellow to use your card.

Here in Singapore I have the Paywave-enabled card that I use regularly linked to mobile alerts so I get an SMS for every single transaction. Don't mind the little *ting* that I get after its every use, plus should I ever lose it I will know instantly if it has been used improperly (and where).

I had no idea you could do that, that's is a very good idea. Can you tell how you set that up, was it via your bank or a mobile app. I would like that if I could have it. Thank you

Here in Singapore my bank allows me to set it up via ibanking. I basically go into the alerts configuration menu, select CC transactions, and then activate SMS alerts for all payments above a certain amount. This can be $1000 for instance but it can also be as low as $1, which is what I have mine set to.

Thanks very much for that info, Astera. I will look into it, I feel that I may be a bit disappointed, as I imagine Singapore is going to be leaps and bounds ahead of what is available here, but you never know,
Thank you

Aussie banks should be fairly good when it comes to ibanking and safety features, some of them surely offer sms alerts as part of their security policy.

Then again over here one bank in particular gets a pounding from users on internet forums when it comes a bad web site and it's not a local bank but... ANZ.