Optus
Jul 11th 2007, 9:18 pm
#1
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Thread Starter
Joined: May 2005
Location: In a house very close to the beach
Posts: 984
Optus
Hi there
Can anyone help re optus, how long do you have to be with them before you can dump them, they are crap. Can anyone reccomend any other !!! cuz I think if we do not do something soon Ian will suddenly combust!!!!!:curse:
Thanks very much
Sharon
Can anyone help re optus, how long do you have to be with them before you can dump them, they are crap. Can anyone reccomend any other !!! cuz I think if we do not do something soon Ian will suddenly combust!!!!!:curse:
Thanks very much
Sharon
Jul 11th 2007, 9:28 pm
#2
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: Optus
We're with iinet and am very pleased with them. Not had any hassles.
Jul 11th 2007, 9:49 pm
#3
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Thread Starter
Joined: May 2005
Location: In a house very close to the beach
Posts: 984
Re: Optus
Hi again
Thanks for that. Have you a contact no for them please, ta
Thanks for that. Have you a contact no for them please, ta
Jul 11th 2007, 11:58 pm
#5
Always the last to leave.
Joined: Jul 2005
Posts: 1,399
Re: Optus
oh, and I had terrible problems with iinet customer service, which I never ever want to experience again, it was that painful - hence why I took the easy route with BigPond.
Jul 12th 2007, 12:51 am
#6
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Joined: May 2005
Location: In a house very close to the beach
Posts: 984
Re: Optus
thanks very much, looks like we have to stay with optus for now, they have stitched us up - they are crap! have I said that.
We have upgraded ar tinternet mbites thingy so we are paying an extra $10 a month, we will see how we go, but Ian has told them that they will be binned as soon as ar contract is up!
think it had something to do with being on the phone for 1hr half that did it, told you he will combust! :curse:
Sharon
We have upgraded ar tinternet mbites thingy so we are paying an extra $10 a month, we will see how we go, but Ian has told them that they will be binned as soon as ar contract is up!
think it had something to do with being on the phone for 1hr half that did it, told you he will combust! :curse:Sharon
Jul 12th 2007, 10:41 am
#7
Aussie lost in the UK
Joined: Jun 2007
Location: Terrigal, NSW Central Coast
Posts: 682
Re: Optus
thanks very much, looks like we have to stay with optus for now, they have stitched us up - they are crap! have I said that.
We have upgraded ar tinternet mbites thingy so we are paying an extra $10 a month, we will see how we go, but Ian has told them that they will be binned as soon as ar contract is up! think it had something to do with being on the phone for 1hr half that did it, told you he will combust! :curse:
Sharon
We have upgraded ar tinternet mbites thingy so we are paying an extra $10 a month, we will see how we go, but Ian has told them that they will be binned as soon as ar contract is up!
think it had something to do with being on the phone for 1hr half that did it, told you he will combust! :curse:Sharon
I always use Telstra when I'm in australia - seems OK to me!!
Jul 12th 2007, 10:52 am
#8
Frequent Flyer Member
Joined: Jun 2007
Location: Melbourne
Posts: 10,994
Re: Optus
OMG - Optus broadband - I don't know what to say......gives me nightmares just thinking about it. :curse:
Thankfully I'm with iinet now and I have never had any issues. I can totally sympathise with your experiences on the phone to Optus tech support - truly appaling.
Thankfully I'm with iinet now and I have never had any issues. I can totally sympathise with your experiences on the phone to Optus tech support - truly appaling.
Jul 12th 2007, 10:55 am
#9
Account Closed
Joined: Jun 2007
Posts: 8,913
Re: Optus
Why not 1 year, have they something to hide.
Jul 12th 2007, 11:01 am
#10
Aussie lost in the UK
Joined: Jun 2007
Location: Terrigal, NSW Central Coast
Posts: 682
Re: Optus
Not a worry for me when I move back to Aust - my employer pays for home phone, braodband etc plus unlimited use of company mobile phone.......
Jul 12th 2007, 11:07 am
#11
Freedom!
Joined: Nov 2004
Location: At home in Sydney. Ye!!!!
Posts: 1,697
Re: Optus
Big pond are shite also. They have however gotten a little better lately. I am unlimited downloads but used to get slowed downed after 10-12 gigs. For some reason they have stopped that . For the moment!
Jul 13th 2007, 4:17 am
#12
Back to WA! Yay!
Joined: Sep 2006
Location: Madeley, WA
Posts: 975
Re: Optus
- DSL - crap plans
- Mobile - ok caps, crap no live billing on postpaid (so i;ll be off)
- Cable - good if you can get it...
As for alternatives
- DSL
IInet are good (if you can get an ADSL2+ port)
AAPT good for me so far - no contract no signon fee
Internode - good reports
Netspace - good plans but crap customer service
Bigpond - good customer service, crap plans
Mobile
- 3 good plans but contracts are long. Mobiles are with dodgy 3 software
- VF good all round, poor coverage. No low cap plan without a contract
- Virgin, Soul, Optus all the same really... no post paid realtime billing
- Telstra - expensive but good coverage
Telecoms is sooooo fun in Australia.
