Just received a letter from insurance company.
Dec 23rd 2005, 2:23 am
#1
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Just received a letter from insurance company.
We claimed for settees and a stereo tuner.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
Dec 23rd 2005, 2:58 am
#2
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Joined: Sep 2005
Location: Eldorado (near Wangaratta) 'country Victoria'
Posts: 1,451
Re: Just received a letter from insurance company.
Originally Posted by fraser
We claimed for settees and a stereo tuner.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
don't you just love insurance companies. Hope that they sort it out quickly as you have had enough c**p from this move to last a lifetime.Fingers crossed.
Nicky
Dec 23rd 2005, 3:24 am
#3
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Originally Posted by NickyP
don't you just love insurance companies. Hope that they sort it out quickly as you have had enough c**p from this move to last a lifetime.Fingers crossed.
Nicky
Dec 23rd 2005, 3:27 am
#4
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Location: Eldorado (near Wangaratta) 'country Victoria'
Posts: 1,451
Re: Just received a letter from insurance company.
Originally Posted by fraser
Love them Nicky, and there I as running out to the leter box hoping for more xmas cards
Nicky
Dec 23rd 2005, 3:28 am
#5
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Originally Posted by NickyP
We got our credit cards finally today (evil cackle) be afraid be very afraid
Nicky
Nicky
Dec 23rd 2005, 3:35 am
#6
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Joined: Sep 2005
Location: Eldorado (near Wangaratta) 'country Victoria'
Posts: 1,451
Re: Just received a letter from insurance company.
Originally Posted by fraser
Happy spending, your poor old man
Thanks. It has been a bit of a nightmare as we are still on the 457 visa so getting a credit card here was difficult. Finally got one through ANZ but he is happy as we haven't got our scary credit limit on the UK card any more, this one is much more sensible .we have got our insurance claim going through at the moment, they have agreed to pay and we are now waiting for them to decide what the exchange rate needs to be set at as the policy is in euros. We will have to chase again after New Year but it isn't half as bad as yours so it isn't the end of the world.
Nicky
Dec 23rd 2005, 4:24 am
#7
The Godfather
Joined: Feb 2004
Location: South East Suburbs of Melbourne
Posts: 7,336
Re: Just received a letter from insurance company.
Originally Posted by fraser
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
Next you will be telling us you don't believe in Santa Claus.
Dec 23rd 2005, 4:31 am
#8
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Originally Posted by Bordy
Next you will be telling us you don't believe in Santa Claus.
Dec 23rd 2005, 8:36 am
#9
Never been to Australia
Joined: Oct 2004
Location: Homeless
Posts: 495
Re: Just received a letter from insurance company.
Originally Posted by fraser
I'm on the naughty list, can't you read
Who were you insured with, just sorting out ours now.
PM me if you like.
Thanks
Kevin
Dec 23rd 2005, 8:37 am
#10
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Rachel has spoken with them they've apologised and said they don't know where the bankers draft is so will have to order a new one.
As for the tuner they ay as we can't pin down when we bought it they have to guess the age and they go on 33% deprciation each year you've owned it, so if you have it for three years it's worthless.
But we claimed we insured it for £250 and it doesn't say anything about that on their application form, they were quite happy to take 3% 0f £250 to insure it so that's what they should be paying out.
The ***t's
As for the tuner they ay as we can't pin down when we bought it they have to guess the age and they go on 33% deprciation each year you've owned it, so if you have it for three years it's worthless.
But we claimed we insured it for £250 and it doesn't say anything about that on their application form, they were quite happy to take 3% 0f £250 to insure it so that's what they should be paying out.
The ***t's
Dec 23rd 2005, 8:38 am
#11
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Originally Posted by kevinl
Fraser,
Who were you insured with, just sorting out ours now.
PM me if you like.
Thanks
Kevin
Who were you insured with, just sorting out ours now.
PM me if you like.
Thanks
Kevin
Jan 3rd 2006, 9:44 am
#12
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Just spoken with the insurance company again who still haven't ordered the bankers draftand have now agreed to send a cheque to my Uk bank.
I'm still a tad miffed about the stereo tuner as I insured it for £250 at 3% which is £10.50 they want to pay me £70 which means I've paid more like 15% they can't seem to grasp this and can't understand why I'd want the amount I insured it for
I'm still a tad miffed about the stereo tuner as I insured it for £250 at 3% which is £10.50 they want to pay me £70 which means I've paid more like 15% they can't seem to grasp this and can't understand why I'd want the amount I insured it for
Jan 3rd 2006, 9:49 am
#13
Ok this isn't so bad
Joined: Aug 2005
Location: Dundee (Scotland) now Bayside Brisbane
Posts: 4,824
Re: Just received a letter from insurance company.
Originally Posted by fraser
We claimed for settees and a stereo tuner.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
They've given us £70 for the tuner as they claim they are doing us a favour as stereos depreciate quickley and they think general use has caused the buttons to be crushed.
Not only that they say they have charged us £12 for a foreign bankers draft when enclosed is a standard cheque for sterling, with you guessed it the £12 charge taken off. So they've charged us £12 for a cheque out of a cheque book.
The letter also claimed that a bankers draft for $2000 is enclosed for the settees, well not unless it's fekking invisible it hasn't.
Crap or what. Sending some K just in case it makes them get off their a*** and do something about it.
Cheers
Ginny
Jan 3rd 2006, 9:54 am
#14
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Thread Starter
Joined: Nov 2004
Posts: 21,374
Re: Just received a letter from insurance company.
Originally Posted by Stitch
Crap or what. Sending some K just in case it makes them get off their a*** and do something about it.
Cheers
Ginny
Cheers
Ginny
Jan 3rd 2006, 9:54 am
#15
Ok this isn't so bad
Joined: Aug 2005
Location: Dundee (Scotland) now Bayside Brisbane
Posts: 4,824
Re: Just received a letter from insurance company.
Originally Posted by fraser
Thanks Ginny that was a couple of weeks ago the update is above your post
DoooooH!
Cheers
Ginny