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John Mason or PSS???

John Mason or PSS???

Old Jun 14th 2009, 9:01 pm
  #1  
Claire
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Default John Mason or PSS???

Hi everyone i'm looking for some help on who to choose..

Both companies are quoting £2550 for 585 cubic feet, going to newcastle neither of them will budge on the price so we don't know who to use.
Has anyone had any bad experiences with either of them????
Or were your experiences good??

I need to get them booked by Tuesday cos we leave on the 4th July.

Look forward to your replies

Claire
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Old Jun 14th 2009, 10:21 pm
  #2  
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Default Re: John Mason or PSS???

Hi Claire

We used John Mason to ship our household items out to Perth in 2003. Two guys packed up our things and they were quite methodical and efficient. However, one idiot filled in the inventory, whilst leaning on our pine dining room table and hence we had intents of the inventory on our table. The same person also prized the cast iron pan stand into our plastic kitchen bin and sprained it. They admitted to the damage before we left and it was detailed on our inventory, but we never saw any compensation for the damage, despite chasing them. The moral of the story is, who ever you use, once you are 10,000 miles away they just don't care. We stated that we did not want to use John Mason on our way back and didn't, but we still had some issues with the shippers we used at both ends.

Kathryn
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Old Jun 15th 2009, 12:24 am
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Default Re: John Mason or PSS???

Hi Claire,

We used PSS and we had about the same amount of freight as you. We had a shared container and was about the same price as what you've been quoted. They were excellent from start to finish, no complaints whatsoever. They used OSS this end for the delivery who were also excellent.
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Old Jun 15th 2009, 1:39 am
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Default Re: John Mason or PSS???

PSS for us,they were fine...no problems
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Old Jun 15th 2009, 3:02 am
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Default Re: John Mason or PSS???

John Mason. They were brilliant, as were Wridgways this side. No damage, nothing missing.
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Old Jun 15th 2009, 3:54 am
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Default Re: John Mason or PSS???

PSS lost one of our boxes and a muppet wrapped a gortex ski jacket around a mirror, guess what happened when the mirror broke
Container was also one that Noah had previously used
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Old Jun 16th 2009, 11:27 am
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Default Re: John Mason or PSS???

we used john mason/ewridgeways in feb this year, no problems at all, very professional both ends def reccomend them.
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Old Jun 16th 2009, 12:07 pm
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Default Re: John Mason or PSS???

Originally Posted by Keg R View Post
Hi everyone i'm looking for some help on who to choose..

Both companies are quoting £2550 for 585 cubic feet, going to newcastle neither of them will budge on the price so we don't know who to use.
Has anyone had any bad experiences with either of them????
Or were your experiences good??

I need to get them booked by Tuesday cos we leave on the 4th July.

Look forward to your replies

Claire

We used PSS and don't ask me why, as it's a long story, we didn't get our stuff delivered here in Sydney, until 6 months later.

Yet, all the stuff smelt as if it were only yesterday packed! And nothing broken!

They were ok...But as you can't separate the two, just make it clear that if they would include the AQIS fee in their pricing, that would clinch it!

Good luck
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Old Jun 16th 2009, 11:04 pm
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Default Re: John Mason or PSS???

What is aquis? Hope this isn't too dumb
Lou
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Old Jun 16th 2009, 11:57 pm
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Default Re: John Mason or PSS???

Originally Posted by LouB View Post
What is aquis? Hope this isn't too dumb
Lou
AQIS stands for Australia Quarantine And Inspection Service. Once your shipments arrives, they are the people who (may) inspect your shipment. I have found that in most cases they do inspect. The fee is anything from $299 and above.

Hope this helps

PS: We all had to learn so no you're not being too dumb asking about it.
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Old Jun 17th 2009, 2:40 pm
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Default Re: John Mason or PSS???

Originally Posted by Keg R View Post
Hi everyone i'm looking for some help on who to choose..

Both companies are quoting £2550 for 585 cubic feet, going to newcastle neither of them will budge on the price so we don't know who to use.
Has anyone had any bad experiences with either of them????
Or were your experiences good??

I need to get them booked by Tuesday cos we leave on the 4th July.

Look forward to your replies

Claire
We had 5 damaged items with PSS, and the same muppet i guess wrapped a wool camel coloured coat from the bedroom around a bird bath which was in the garage. We also had a cracked TV screen, a cracked bubble lamp, a cracked steam iron base and a large groove in an antique pine chest of draws. Not sure how the computer screen survived looking face down in a box with no packaging ?
Then to put the nail in the coffin we had to pay to have the outside of the container cleaned before they would open it.

Pss don't get my vote i'm afraid.
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Old Jun 17th 2009, 10:45 pm
  #12  
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Default Re: John Mason or PSS???

At this moment, we are waiting for Wridgeways to arrive. So far only 10 minutes late but will give benefit of the doubt on that because of the traffic in Brisbane. So, will let you know.
We haven't seen our stuff for 4 years.
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Old Jun 17th 2009, 10:52 pm
  #13  
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Default Re: John Mason or PSS???

Hiya,

We've had the packers from John Masons in today.......absolute quality!!!!!!

They worked so fast and have done such a fantastic job.

They've been extremley helpful and very courteous

JOHN MASONS ALL THE WAY!!!!

Good luck

Rach & Nige x
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Old Jun 17th 2009, 11:02 pm
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Default Re: John Mason or PSS???

Originally Posted by claretandblue View Post
Hiya,

We've had the packers from John Masons in today.......absolute quality!!!!!!

They worked so fast and have done such a fantastic job.

They've been extremley helpful and very courteous

JOHN MASONS ALL THE WAY!!!!

Good luck

Rach & Nige x
Quality?

If you say that when everything arrives, fair enough, but you are about 20% of the way through the process... don;t count your chickens yet....
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Old Jun 17th 2009, 11:04 pm
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Default Re: John Mason or PSS???

Originally Posted by slipshot View Post
Quality?

If you say that when everything arrives, fair enough, but you are about 20% of the way through the process... don;t count your chickens yet....
Thanks for that positive reply

Rachel
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