lizq

Any else had problems booking flights with Jetstar and paying via their Direct Deposit system?
Made a booking on the 26th May 2011, payment was made the same day via their Direct Deposit system but we are now being told there is no record of them receiving the payment.
Have had confirmation from our bank it was received by their account, have sent Jetstar fax with all relevant information and heard nothing back! Our flight is on Friday 10th June.
No joy at all (or helpful advice) from the one and only number we have for them in Australia.
Anyone been through the same thing? Any ideas how to resolve it?
Thanks

Steve2009

It shouldn't be a problem. You have proof. Just keep chasing them.

bcworld

Well it is, because presumably they have already or are threatening to cancel the reservation. I find these pay later things weird, Qantas says pay in 24 hours or else...but it's the only way to avoid outrageous credit card fees.

Steve2009

Oh, I mistakenly assumed it was like Virgin's system where it launches an App that guides you to transfer the money to them. I believe Malaysia Airlines had a similar system to this and had problems recently.

Did I mention that Virgin have a system to avoid credit card fees? And it works! And I swear they don't pay me to spruik it!

bcworld

Do tell!