In Exile

Im moving areas and will cease my current relationship with Internode. They've just had a price hike and there are more competetive packages out there now.

What ISPs would anyone recommend? I'll probably be bundling a home line on it. Heavy user around 150GB ish minimum.
Good experiences, bad experiences?
Fast, slow?
Support experiences - are they local or offshore?

I was toying with Foxtel too, but that seems to be quite pricey per month, for what I fear will ultimately just be more generic crappy TV programes

I will be about 1km from the exchange, which is Zone 1 metro ADSL2 enables, so there's plenty of choice.

For the record, I am an active member of Whirlpool, but its hard to get an answer about people's experience on it, especially at a non-technical level.

renth

For me it would have to be iinet. They are great.

DrWho

+1

harrip

Recently gone from Internode to Telstra because of the declining value for money. I find them to be fine. The net works fine and the bundle discounts saves a few $ as I have a mobile and landline with them.

In Exile

i was thinking either TPG and their unlimited plan or iinet.

I considered Telstra but, although their plans represent better value than thety did 5 years ago, I just cant bring myself to give them any money, because of the historical stranglehold they placed on Australia for years with regard to broadband development.
I would only go with them if Foxtel was involved, and bundled up in a decent package - but at the moment it seems cheaper to go "direct" to foxtel and bypass the telstra phone/internet bundle package.

shussel

We also use iinet and have been happy with connectivity speed, service, support etc although we've never been able to sort out the quality of their phone handset, we have loads of background "fuzz". Not sure whether this is a common problem or our set-up, the fact that it's unresolved is partly our fault (we rarely use it so haven't pushed for a resolution).

IvanM

In my experience Internode and iiNet are good.

Telstra and TPG have offered poor customer service to me in the past.

For your options go to www.whirlpool.net.au and put in your number. You should look at the suppliers with ADSL 2+ DSLAMs.

steen1976

Would also recommend iinet. I was going to go with TPG on one of the very good value unlimited packages they have but it had some very dodgy T&Cs which basically said there was **** all you could do if the service was interrupted for any lengthy time.

Probably a low risk of that happening mind but would rather just pay a bit more.

chris and farideh

We had TPG for one year could not wait to end our contract with them, they might be cheap but the service we received from was awful, it kept breaking & we just couldn't get fast service from them in the evening.
We have opted out for optus as they are doing good deal & you get connected after 5 days not 3 weeks like TPG.