Originally Posted by Sarah68

We have used Pickford's for our removals. We found them to be very professional and Pickford's are in Australia as well so the whole removal door to door is done by one company.
We had John Masons come and give us a quote, they were cheaper but found out the insurance they offer is in fact only liability cover. Pickford's actually give you insurance cover. Basically if your possessions are in the lorry and it is hit by another vehicle then with Pickford's you claim off their insurance no quibble. With the other company if you have the same scenario you would have to wait to see who is liable for the damage before being paid out which could take weeks. Also John Masons use another company in Australia, so if anything happens whilst your stuff is in transit, you could find that neither Masons or the company in Australia will want to take responsibility for your stuff and could end up in a court case trying to get compensation, where as Pickford's everything is covered no matter where or when you will paid out straight away.
Everything about moving is so scary, you just hope you are making the right choices in everything you do. So many rip off merchants.

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