Hand Over Files

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Old Jun 12th 2006, 7:06 pm
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Default Hand Over Files

Hello All
Newbie on this site.We are hoping to be in Perth in September and have been in contact with our doctors about our hand over files.They have told us it will cost £110 is this the norm? The schools are doing it free of charge both are public services so why the cost?

many thanks

Robo
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Old Jun 12th 2006, 7:17 pm
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Default Re: Hand Over Files

[QUOTE=robo43]Hello All

No this is not. I specialise in Data Protection and this is out of order. Doctors appear to be the worst for charging. Can I recomend something, for the price of a call you could get advise from The Information Commissioner. The IC regulates the Data Protection Act; this is the legislation that covers the regulations regarding personal data ie info your dr holds on you and your family. Their office has a dedicated helpline for queries/complaints. You can either look up the number on the internet, or I could PM you tomorrow with the number or if you like call some people I know there and pose the question to them and send you their response tomorrow night. Let me know.
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Old Jun 12th 2006, 7:17 pm
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Default Re: Hand Over Files

Originally Posted by robo43
Hello All
Newbie on this site.We are hoping to be in Perth in September and have been in contact with our doctors about our hand over files.They have told us it will cost £110 is this the norm? The schools are doing it free of charge both are public services so why the cost?

many thanks

Robo
Haven't got round asking for things like this yet, so can't help with your question, sorry

Just wanted to say Hi and Welcome

Julie. x
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Old Jun 12th 2006, 7:31 pm
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Default Re: Hand Over Files

Our docs charge a £10 fee then a certain amount per page copied. I can't remember exactly now how much but it's certainly not £110. If it was I wouldn't bother !
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Old Jun 12th 2006, 7:39 pm
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Default Re: Hand Over Files

[QUOTE=killamarsh]
Originally Posted by robo43
Hello All

No this is not. I specialise in Data Protection and this is out of order. Doctors appear to be the worst for charging. Can I recomend something, for the price of a call you could get advise from The Information Commissioner. The IC regulates the Data Protection Act; this is the legislation that covers the regulations regarding personal data ie info your dr holds on you and your family. Their office has a dedicated helpline for queries/complaints. You can either look up the number on the internet, or I could PM you tomorrow with the number or if you like call some people I know there and pose the question to them and send you their response tomorrow night. Let me know.

Thanks Killamarsh
I will have alook on the net for the number and give them a phone tomorrow

Robo
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Old Jun 12th 2006, 7:53 pm
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Default Re: Hand Over Files

Our doctors said that 1 volume would cost us £27.50 but they cannot tell us how far 1 volume will go. And for me having had kids and all that I have quite a few volumes apparently so I would imagine mine will be in the hundreds.

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Old Jun 12th 2006, 7:56 pm
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Default Re: Hand Over Files

I don't understand why they charge at all. If you move house and register with a new doctor, the new doctor requests your medical records, the old surgery don't charge the new one for it. Surely if you are leaving the country you should be able to take your notes with you free of charge!
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Old Jun 12th 2006, 8:06 pm
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Default Re: Hand Over Files

Originally Posted by ub40fan
I don't understand why they charge at all. If you move house and register with a new doctor, the new doctor requests your medical records, the old surgery don't charge the new one for it. Surely if you are leaving the country you should be able to take your notes with you free of charge!
They have to keep the records for a certain number of years in case of law suits so they keep the originals and charge you for photocopying
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Old Jun 12th 2006, 8:34 pm
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Default Re: Hand Over Files

Originally Posted by ohippy
They have to keep the records for a certain number of years in case of law suits so they keep the originals and charge you for photocopying

Hmm, I could bring them home and photocopy them and have them back within a couple of hours, but I bet they don't allow that!
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Old Jun 12th 2006, 8:39 pm
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Default Re: Hand Over Files

When we went for our medical, the panel doctors receptionist was very helpful and suggested that we get 'photocopies' of my husbands medical reports relating to his diabetes. She stressed photocopies and said they would only charge about 33p a copy(remember they are private)..well when I collected the report, we were charged for 6 copies at 36p per copy which was £2.16 and £10.00 admin charge for just doing the copies!

I was shocked but couldn't argue, had to pay as we thought we needed them.

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Old Jun 12th 2006, 8:55 pm
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Default Re: Hand Over Files

Originally Posted by robo43
Hello All
Newbie on this site.We are hoping to be in Perth in September and have been in contact with our doctors about our hand over files.They have told us it will cost £110 is this the norm? The schools are doing it free of charge both are public services so why the cost?

many thanks

Robo
My brother-in-law told us not to bother with our doc. records unless we have anything specific in htem that is ongoing etc. When he got there and registered with the doctors he handed them over and was told they were uneccesary as they would do a full medical - I guess though if you have allergies to specific drugs etc though you would want to get a copy.

Fiona
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Old Jun 12th 2006, 9:11 pm
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Default Re: Hand Over Files

I'm not too bothered about doc files - but I do want the dentist ones, having paid once for all those x rays I wouldn't want to again !
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Old Jun 12th 2006, 9:14 pm
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Default Re: Hand Over Files

Originally Posted by ohippy
I'm not too bothered about doc files - but I do want the dentist ones, having paid once for all those x rays I wouldn't want to again !
Hi. My dentist told me that there is no point in having copies of my records as xrays change virtually every time they are taken and a new dentist would have to do new ones anyway - - -save your dosh

xRachx
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Old Jun 12th 2006, 9:17 pm
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Default Re: Hand Over Files

Originally Posted by ohippy
I'm not too bothered about doc files - but I do want the dentist ones, having paid once for all those x rays I wouldn't want to again !


do the dentisit charge for files too?????

i so have to get my arse in gear! and organise myself i've not sorted out any og this i liek you H i got 11 weeks left too :scared: (as you know)
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Old Jun 12th 2006, 9:34 pm
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Default Re: Hand Over Files

Originally Posted by ladywithatorch
Hi. My dentist told me that there is no point in having copies of my records as xrays change virtually every time they are taken and a new dentist would have to do new ones anyway - - -save your dosh

xRachx
don't think my xrays would change much - I have few teeth left with roots - all root canals or gold teeth. I have got a mould of my teeth though, my dentist gave it to me for free !
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