nurselindsey

Right have booked flights and just need to email Singapore Airlines and receive written confirmation of (I hope) increased baggage allowance - Can I find the email address - No! I am able to leave feedback but not ask about luggage allowance anyone done this and can you tell me who to contact!

Lindsey

scotlandtooz

We e-mailed them about something else and this is the address we used - [email protected]

nurselindsey

Many Thanks - have just sent it! Hoping that they will give us an increased allowance in view of the fact that we are having a stopover in Singapore for 3 days. Anyone any experience of this?

Lindsey

Nic938

We are flying with Singapore Airlines and having a 3 day stopover and we got the increased luggage allowance to 40kg and there is a left luggage place you can leave everything and just take one suitcase for your 3 night trip in the airport.

Nic

bruce67

We used the UK feed back link and this is what we got back( content of our query at the bottom)

Bruce

Dear Sir

Thank you for your email regarding migrant baggage allowance to Australia.

Passengers emigrating to Australia are entitled to double baggage allowance providing they are holding the correct visa.

The visa must be an unused migrant visa that states to remain in Australia indefinitely. If you are holding this visa you will be entitled to double baggage allowance on production of the visa at check in.

You can have as many items of luggage as you wish providing no one single item of baggage exceeds 32kgs in weight. This is a health and safety requirement.

If you are not holding the correct visa then we will only be able to waive an additional 5kgs to your free checked baggage allowance.

Singapore Airlines policy on cabin baggage allows you to carry one item of cabin baggage only, per passenger, which must not weigh more than 7 kilos, and must not exceed 115cm in dimensions (height + depth + width). There are currently strict guidelines regarding to carry on baggage and we would strongly advise you to visit www.dft.gov.uk for these restrictions.

Kind regards
Singapore Airlines

Tel: 0844 800 2380
Fax: 0208 563 6753
www.singaporeair.co.uk


<********.com>
08/05/2007 07:22 PM
Please respond to ********

To: <[email protected]>
cc:
Subject: Migration baggage allowance



Dear Sir/madam

My family and I have obtained a permanent residence visa to live in Australia and plan to use your airline service (London - Singapore - Adelaide) some time in September. Our visa's are unused and I have been told that your airline offers migrants 40 kilograms free luggage allowance each.

Please could you confirm if this is true.

Thanks

******.


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Registration Number: FC007443
Registered in London
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Visit us at http://www.singaporeair.com
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Issie

Hi Nic

Just booked our flights yesterday via singapore on the 24 th January with a 4 day stop over in singapore Mercant Court Hotel.

we are only entitled to 20 Kg because we have already validated .....will try for more though in the next few weeks.

Hope your ok Hun.......)

Nic938

Hey Donna

Was just thinking about you that I hadn't heard from you. Are you ok? Like me probably running about like a mad thing. Congratulations on the flights it feels real when you have booked them. PM me soon.

Nic

Cheetah7

Do you have to book your flights first with Singapore Airlines and then send them the email or can you email them before?

Sorry to sound simple but I didnt know if there was a way of doing it to secure the extra allowance.

I wonder if a laptop would count as all of your hand luggage?

hitchcock71

you are only allowed one bag through customs in the uk so a laptop bag would be yr hand luggage x

tiff

Cheetah7

I shall stuff my smalls in Mr PP's bag then

hitchcock71

its a real pain when you migrating to only be able to have 1 hand bag

Cheetah7

I dont know how much my laptop ways but I might put it in a small holdall kind of thing.

And pray Singapore Airlines dont lose our luggage.

donovandenese

do the flights have to be one way only to get the increased allowance?

Mumfords

Standard reply above it is what I have ....Printed a copy of it address to me will had it over to the desk when checking in

hitchcock71

i got the same email today but i am not a pr iam 457 so it looks like i ger 25kilos instead of the normal 20