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Do you have a NAB bank account?

Do you have a NAB bank account?

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Old Nov 27th 2010, 9:12 pm
  #1  
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Default Do you have a NAB bank account?

If so, and you have Internet banking, could u check and see if any transactions you made in the last few days have come out twice? Weird I know but a transaction at a servo in Toowoomba and a Nandos in Brisbane both came out twice. Myself and my OH have both been affected and our joint account, have u? (Things bought on the 26th were then taken out on the 27th again?!?!?)
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Old Nov 27th 2010, 9:21 pm
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Default Re: Do you have a NAB bank account?

I think I can top that Jen. Just had a look and we have things that have been taken out three times!

The one credit we had is only there once though.
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Old Nov 27th 2010, 9:26 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Bermudashorts
I think I can top that Jen. Just had a look and we have things that have been taken out three times!

The one credit we had is only there once though.
So if you've bought something for say $200 you're another $400 down?

We're not with NAB fortunately.

Last edited by Alfresco; Nov 27th 2010 at 9:30 pm.
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Old Nov 27th 2010, 9:27 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Bermudashorts
I think I can top that Jen. Just had a look and we have things that have been taken out three times!

The one credit we had is only there once though.
O crap!!! I feel a bank move coming on, when we first got here NAB were crap about helping us getting money out of our uk accounts, Westpac though, even with us not being customers, were BRILLIANT!
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Old Nov 27th 2010, 9:28 pm
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Default Re: Do you have a NAB bank account?

So are we talking transaction accounts or credit cards or both?
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Old Nov 27th 2010, 9:31 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by bcworld
So are we talking transaction accounts or credit cards or both?
I guess we won't know the true extent of the problem til more people have posted on this thread!
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Old Nov 27th 2010, 9:33 pm
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Default Re: Do you have a NAB bank account?

NAB have been having technical problems over the last few days, I'm sure it will be fixed up, but it must be annoying (to say the least!).

link:
http://www.nab.com.au/wps/wcm/connec...inance/12/78/1
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Old Nov 27th 2010, 9:35 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Jen1977ni
I guess we won't know the true extent of the problem til more people have posted on this thread!
Just went to log in and had a letter pop up about the issues. This is from that letter:
Transactions made on Friday 26 November are still to be completed and we are working to process these as soon as possible. Some scheduled bill payments and transactions via internet banking for 26 November are still be to completed. Other delayed payments and transactions will continue to be progressively processed. In some instances customers may experience duplicate transactions. NAB is aware of this issue and is working as quickly as possible to rectify this.

At least they realise!! My business account is with them but it's no biggy for me as I don't use the account often. Will be checking that my money goes in that I paid in Friday though!!
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Old Nov 27th 2010, 9:38 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Alfresco
So if you've bought something for say $200 you're another $400 down?

We're not with NAB fortunately.
Yep indeed.

Although my transactions were $33.04 each but there are three of 'em. And another one for $27.20 has gone out twice.

I believe these are EFTPOS payments not visa debit card payments. They won't let me have a credit card
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Old Nov 27th 2010, 9:44 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by itigo
Just went to log in and had a letter pop up about the issues. This is from that letter:
Transactions made on Friday 26 November are still to be completed and we are working to process these as soon as possible. Some scheduled bill payments and transactions via internet banking for 26 November are still be to completed. Other delayed payments and transactions will continue to be progressively processed. In some instances customers may experience duplicate transactions. NAB is aware of this issue and is working as quickly as possible to rectify this.

At least they realise!! My business account is with them but it's no biggy for me as I don't use the account often. Will be checking that my money goes in that I paid in Friday though!!
Thank god for that, we're staying in brissie this weekend so were using our phones to log on! Let's hope it's sorted soon as they've nearly emptied our joint account GRRRR!!!
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Old Nov 27th 2010, 9:45 pm
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Default Re: Do you have a NAB bank account?

There has been a knock-on effect and customers of other banks have also been affected; for instance NAB clears payments for HSBC Australia. I think it will take some sorting out.

Re. the other thread, some of us don't check our bank accounts daily and don't live hand-to-mouth. Then there are those like the woman on my bus the other morning, in tears and distraught because her baby and toddler had no milk or nappies.
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Old Nov 27th 2010, 9:51 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Seasider
There has been a knock-on effect and customers of other banks have also been affected; for instance NAB clears payments for HSBC Australia. I think it will take some sorting out.

Re. the other thread, some of us don't check our bank accounts daily and don't live hand-to-mouth. Then there are those like the woman on my bus the other morning, in tears and distraught because her baby and toddler had no milk or nappies.
Exactly, not good!
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Old Nov 27th 2010, 11:44 pm
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Default Re: Do you have a NAB bank account?

Originally Posted by Seasider
There has been a knock-on effect and customers of other banks have also been affected; for instance NAB clears payments for HSBC Australia. I think it will take some sorting out.

Re. the other thread, some of us don't check our bank accounts daily and don't live hand-to-mouth. Then there are those like the woman on my bus the other morning, in tears and distraught because her baby and toddler had no milk or nappies.
NAB at it's best...I am sure they will re coup their costs through higer fees etc....
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Old Nov 28th 2010, 12:09 am
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Default Re: Do you have a NAB bank account?

Still waiting for my fortnightly pay, and our fortnightly family assist payments (due Thursday and Friday respectively). All of our eftpos & visa debit payments the last few days are now appearing on internet banking, but not inward payments.
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Old Nov 28th 2010, 12:51 am
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Default Re: Do you have a NAB bank account?

For some strange reason it hasn't affected my accounts at all... Although I am with Homeside which is NAB's broker based arm. I have a line of credit and joint account Visa credit card... but its all handled by NAB for sure.

Seems odd eh ?
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